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DARCARS Lexus of Silver Spring

Silver Spring, MD

4.8
1,737 Reviews

2505 Prosperity Terrace

Silver Spring, MD

20904

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Showing 1,737 reviews

October 27, 2021

Service was excellent. Team very professional and responsive. Treated me as a valued client. Will definitely return. All questions answered in clear & concise manner. Also, met service Manager Tang, More

by cris953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nguyen Tang
Oct 28, 2021 -

DARCARS Lexus of Silver Spring responded

Hi Cris - We are delighted that our team took such great care of you and earned your continued business! Thank you for sharing your positive feedback, we look forward to welcoming you back to DARCARS Lexus of Silver Spring in the future.

October 20, 2021

My salesperson Nived was extremely helpful and patient from keeping in touch over the phone till I got to the dealership.Also the financial manager Brendan was simply the best , he was very knowledgeable More

by kelly n
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nived , Brendan Mccarron
Oct 20, 2021 -

DARCARS Lexus of Silver Spring responded

Hi Kelly, thanks for these kind words about Nived and Brandon! We're helpful that they were both helpful, knowledgeable patient throughout your experience with us. We appreciate your business and are so happy to hear that your first purchase experience was a great one. See you again next time!

October 16, 2021

Ajay Arora at Lexus Silver Spring is an awesome salesman. I purchased a new RX 350 today and thanks to Mr. Arora, my buying experience was smooth, timely and stress free. He is professional, pleasant and cre More

by patriciamiller758
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ajay Arora
Oct 18, 2021 -

DARCARS Lexus of Silver Spring responded

Patricia, thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with Ajay and the DARCARS Lexus of Silver Spring team. Drive safely in your new Lexus RX 350, and congratulations! We hope to see you back again down the road!

October 08, 2021

He so nice, gave us all Information before I am asking. Strongly recommend him. Thanks More

by Lee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Kim
Oct 08, 2021 -

DARCARS Lexus of Silver Spring responded

Hi Lee - The team at DARCARS Lexus of Silver Spring is thrilled we could provide a five-star experience. Thank you so much for stopping by. See you next time!

September 29, 2021

The price good and excellent service Thanks for The price good and excellent service Thanks for everything very nice customer service too good More

by Thaohuynh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cedeno, Ajay Arora, Bayo Ojo, Isaac Okebugwu, Ali Golestani, Godfrey Ukwandu, Waqar Bhatti, Joel Araojo, Alexander Rutere, Marius Marin
Sep 29, 2021 -

DARCARS Lexus of Silver Spring responded

So wonderful to hear. Thank you for sharing your experience with us! Congrats on your new Lexus!

September 23, 2021

After reading some of these reviews I wished I had a better experience. Purchased a new vehicle back in January 2021 and still didn't recieve my second key. Here it is September and was told multiple t More

by Mdurbana
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jon Berns
Sep 24, 2021 -

DARCARS Lexus of Silver Spring responded

I am very sorry for the delay with your second key. Follow-through is very important to us and I assure you that it was never our intention to let this slip through the cracks. I want to ensure that this is taken care of so I will discuss this with my team, and I also invite you to reach out directly. Thank you, Customer Relations - customerrelations@darcars.com - 1-800-327-2277

September 19, 2021

I recommended Alex Abbaszadeh to friends who were looking for a new RX350. I had dealt with Alex when I was looking for my RX350 several years ago, and was favorably impressed. He was truly friendly and off More

by smz42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX ABBASZADEH
Sep 20, 2021 -

DARCARS Lexus of Silver Spring responded

Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with Alex and the DARCARS Lexus of Silver Spring team. We appreciate your support and are wishing your friend safe travels in their new vehicle!

September 12, 2021

I feel fortunate to have lucked out with Sam as my salesperson. He was extremely helpful, willing, and went the extra mile to help me purchase my vehicle. I felt like he had my best interest, was hone More

by jlee729
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Kim
Sep 12, 2021 -

DARCARS Lexus of Silver Spring responded

Thank you for your great review! It is always good to see that Sam is continuing to create fantastic experiences for our valued guests. Thanks for supporting DARCARS Lexus of Silver Spring and congrats on your new car!

September 06, 2021

I had a great experience working with Sam and the staff at Darcars Lexus. Sam was very attentive and had great communication! I will definitely return for my next vehicle purchase! More

by Christy R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Kim
Sep 07, 2021 -

DARCARS Lexus of Silver Spring responded

Hi Christy - Thank you for the positive review of your experience at DARCARS Lexus! We appreciate your business and will pass on your happy thoughts to Sam. We look forward to working with you down the road. Enjoy your new vehicle!

September 02, 2021

Sam was extremely helpful. The service we received was excellent. The process was fast and easy. Sam took the type to show me all the special features of the car. More

by Cruz Adriana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Kim
Sep 03, 2021 -

DARCARS Lexus of Silver Spring responded

It is gratifying to know that Sam and the team were so efficient and thorough during your purchase! Thank you for coming to DARCARS Lexus of Silver Spring and for taking the time to write a wonderful review. Enjoy the ride in your new car!

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