DARCARS Lexus of Silver Spring

Excellent buying experience I definitely recommend this dealership and Sam Kim who helped me buy a RX350. He is very courteous, gentle, kind and knowledgeable. When we stopped by I definitely recommend this dealership and Sam Kim who helped me buy a RX350. He is very courteous, gentle, kind and knowledgeable. When we stopped by test drove RX350, he did not even pressure me to buy one. I will definitely recommend him as a sales consultant. I will definitely use this dealership when I purchase next vehicle!! More

Great cars, better customer service! I would 100% recommend this dealership to anyone. Kenneth Kim and Sam Kim was very professional but kept it genuine. They made the process of buying a I would 100% recommend this dealership to anyone. Kenneth Kim and Sam Kim was very professional but kept it genuine. They made the process of buying a car super easy and they work with you to accommodate your needs and wants. They also do great maintenance service, I go to Russell who is now the service manager but he treats me specially and takes care of what I need. They have a very diverse demographic of clienteles and the Korean community seems to favorite the Lexus of Silver Spring a lot, especially in my neighborhood. I can be super particular about how things are done but they were so patient with me and go out of their way to give me great service! 10/10 for sure. We purchased a NX200 2015 and I couldn't get the bluetooth to connect to my phone so I called and they told me to come in immediately so they can help me and it worked! Love all the employees there, they are super nice and friendly. More

A+ Experience Can't really say enough about Alex & Matt at Lexus of Silver Spring. Traveled all the way from OHIO to complete this deal and it was absolutely worth Can't really say enough about Alex & Matt at Lexus of Silver Spring. Traveled all the way from OHIO to complete this deal and it was absolutely worth it. I consider myself a very "studied" shopper when it comes to the process of getting a new car and these guys flat out get it and make the buying experience seamless for the consumer. If you're in the market for a new Lexus and want to be treated like more then a number these are the guys to go see. Thanks again!! More

Excellent experience with Andreas I had an excellent buying experience with Lexus of Silver Springs. My client advisor was Andreas Tsirikos. My purchase of a 2015 is250 was the most I had an excellent buying experience with Lexus of Silver Springs. My client advisor was Andreas Tsirikos. My purchase of a 2015 is250 was the most pleasant car buying experience I have ever had. Andreas was honest throughout the whole deal, extremely straight forward, quick to respond to emails or texts, and just a great example of how car buying should be. Whether you know exactly which model you would like or you are testing out several vehicles, give Andreas an email/text/call and I completely sure you will be as pleased as I am. More

Phenomenal Buying Experience: Andreas Tsirikos is the best! Two weeks I go I purchased my beautiful Lexus Rx 350. My mechanic and friend of years said I needed to ask for Andreas Tsirikos. Andreas did not disap Two weeks I go I purchased my beautiful Lexus Rx 350. My mechanic and friend of years said I needed to ask for Andreas Tsirikos. Andreas did not disappointment, he was personable, knowledgeable and patient. I was able to test drive various cars and walked away with the exact car I had in mind. Andreas walked me through the entire car buying process and though it took some time, he ensured that my family and I were well taken care of. He used the downtime to show me the various features the car offered including the navigation system. Andreas defies the notion of a “car salesman” he was not pressuring, vague or aloft. He truly exceeded all of my expectations. I have recommended him to all my co-workers, clients, friends and family. In just when I thought I couldn’t be impressed any further- he sent a hand written thank you not after the purchase. It’s the small personal touches that make all the difference and Andreas understands and embraces that. Am looking forward to my continued relationship with Lexus. For anyone looking for a Lexus- call Andreas he will take care of you! More

Positive experience leasing a new Lexus My husband and I visited Lexus of Silver Spring late one Saturday afternoon to test drive a new Lexus RX 350. Our sales consultant, Sam Kim, was very My husband and I visited Lexus of Silver Spring late one Saturday afternoon to test drive a new Lexus RX 350. Our sales consultant, Sam Kim, was very knowledgeable, courteous, and professional. He and Matt Emery took time to explain the advantages of leasing, an option we hadn't considered. We left that evening not feeling pressured, but informed. As a result, we returned the next day and are now leasing our first Lexus. We had a very positive experience. More

Pleasant experience buying a new Lexus My wife and I bought a new 2015 Lexus from Sam Kim in our first day of visit to the Lexus Silver Spring. This is a testament to Sam's hard work for th My wife and I bought a new 2015 Lexus from Sam Kim in our first day of visit to the Lexus Silver Spring. This is a testament to Sam's hard work for the day. Sam facilitated the entire process to make our experience as painless as could be. Sam is professional, responsive, attentive, courteous, and dedicated. He has the remarkable ability to marshal the dealer's resources to address our issues and concerns. We would also like to recognize Sam's colleagues: Matt Emery (sales manager) - efficient and effective. Amal Adnan (finance manager) - exudes enthusiasm and knowledge. Jonathan Dorfmann (sales consultant) - effectively mentored our learning of the complex Lexus Navigation system. Responded patiently and confidently in our subsequent calls on the vehicle's start-up operation. More

Very pleasant experience My wife and I were on our way home from vacation and decided to stop by because we wanted to see the ES300h they had in stock it had all the equipment My wife and I were on our way home from vacation and decided to stop by because we wanted to see the ES300h they had in stock it had all the equipment that we wanted. We met Mr. Kim and took a test drive. We told him we were just looking and were trying to decide on buying a 2015 or waiting for the 2016 to come out in the next couple weeks. He did not pressure us our or even try to talk us into buying the car on the lot. Instead he went on the Lexus website and told us all about the new features in the 2016 model. He answered all our question honestly and patiently, knowing that we were not going to make a decision that day. We made an offer on the vehicle a couple days later, he said ok and so did we.. It was one of the most hassle free car buying experiences we have ever had. More

GREAT SERVICE AND CUSTOMER CARE I FOUND HE CAR I NEEDED AND WAS WELL AENDED O B VER KNOWLEDGEBLE AND PROFFESSIONAL STAFF. I HAVE RECOMMENDED FRIENDS TO BUY FROM THIS DEALER INCLUDIN I FOUND HE CAR I NEEDED AND WAS WELL AENDED O B VER KNOWLEDGEBLE AND PROFFESSIONAL STAFF. I HAVE RECOMMENDED FRIENDS TO BUY FROM THIS DEALER INCLUDING M FAMIL MEMBERS. More

Exceptional Service For the first timing buying a car I felt the experience was great. From beginning to end I was treated with respect and like a highly valued customer. For the first timing buying a car I felt the experience was great. From beginning to end I was treated with respect and like a highly valued customer. Would definitely recommend to family and friends. More