Back

DARCARS Lexus of Silver Spring

Silver Spring, MD

4.7
1,750 Reviews

2505 Prosperity Terrace

Silver Spring, MD

20904

Directions

By Type

Showing 1,750 reviews

July 08, 2021

Outstanding dealership and service department. Everyone is friendly, respectful, courteous, and knowledgeable. I found the employees trustworthy with both sales and service. I trust them implicitly. I am More

by smkloth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Gattie
Jul 08, 2021 -

DARCARS Lexus of Silver Spring responded

We are thrilled that Kevin and the team delivered a five-star experience and earned your continued business! Thank you for choosing DARCARS Lexus of Silver Spring and safe travels until we see you next.

July 08, 2021

I was told by Ali that someone put a deposit on a car that I was looking at. I went online and offered a price. Was called by Camile and told that they accepted my offer. I questioned the other customer More

by jgwrenn
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Camille, Ali Golestani
Jul 09, 2021 -

DARCARS Lexus of Silver Spring responded

We apologize for the confusion here as well as our lack of communication. This isn't the experience we designed for our customers and we can certainly understand your frustration. We would appreciate the chance to speak with you about this further but won't be able to find your contact information from this review. Please consider reaching out Customer Relations team at customerrelations@darcars.com or 1-800-327-2277. Thank you.

July 06, 2021

Sam is always so helpful in everything I need!!! This was my first time getting a bee car, and I’ve been sticking with Adam the entire way never steers me wrong. More

by Desiree2965
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Kim
Jul 06, 2021 -

DARCARS Lexus of Silver Spring responded

Thank you for taking the time to share your glowing feedback about Sam, Adam, and the team! We are always happy to assist you here at DARCARS Lexus of Silver Spring. Safe travels!

July 06, 2021

Sam was very knowledgeable salesperson and a pleasure to work with. He hand-delivered our old tags to the DMV, which saved us several weeks of extra insurance payment on our trade-in vehicle. Highly recom More

by Derek D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Kim
Jul 07, 2021 -

DARCARS Lexus of Silver Spring responded

Hi Derek - Your recommendation of Sam and the team makes our day! Thank you for giving DARCARS Lexus of Silver Spring your business, we hope to have the opportunity to work with you again down the road.

June 30, 2021

Awesome dealership & staff. If you are considering buying a Lexus (new or used) this is the BEST dealership. Friendly & knowledgeable staff, EXCELLENT customer service. You will leave fully satisfie More

by Shigh1124
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cedeno, C.J. Radfar, Sam Kim, Logan Brooks, Kevin Gattie
Jun 30, 2021 -

DARCARS Lexus of Silver Spring responded

Thank you for your business and your great review! We are thrilled that our team took such great care of you and we hope to work with you again at DARCARS Lexus of Silver Spring. Safe travels in your new car!

June 30, 2021

Mr. Sam Kim, was the most caring, patient and sincere Salesman that I've yet to encounter. Not only did he matched me with My Perfect vehicle, he Educated me on every aspect of my RX -350.. Mr. Kim liter More

by Kimberly Collins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Kim
Jun 30, 2021 -

DARCARS Lexus of Silver Spring responded

Kimberly - your glowing review made our day! Thank you for trusting Sam and the DARCARS Lexus of Silver Spring team with your vehicle buying needs - we're delighted to hear we did not disappoint. We wish you many safe and happy miles in your new Lexus RX 350, and we hope to see you again down the road!

June 30, 2021

Thank you to both Mesgina Michael and Berry Feiz for a great experience. Berry is a GM that is not afraid to talk to customers. We came back in February to start shopping. Never once did anyone hound More

by Jenn Johnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mesgina Michael, Berry Feiz, and Brendan McCarron
Jun 30, 2021 -

DARCARS Lexus of Silver Spring responded

Thank you for the great review, Jenn! We strive to deliver a pressure-free purchase experience, and we are thrilled to hear that this was reflected in your time working with Mesgine, Berry, Brendan, and the DARCARS Lexus of Silver Spring team. Congratulations on your new vehicle, and we hope to see you again down the road!

June 08, 2021

Best price after shopping around. Also best purchasing experience. You'll be wise to seek out Sam Kim who knows the vehicles thoroughly and is honest. A standout salesman! More

by joel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Kim
Jun 08, 2021 -

DARCARS Lexus of Silver Spring responded

Hi Joel! Thanks for taking the time to leave your positive review! We are delighted Sam was able to provide an informative and seamless car-buying experience. Thanks for choosing DARCARS Lexus of Silver Spring. We hope to see you again down the road. Safe travels!

June 08, 2021

Sam Kim gave me the best car experience I ever had and the management and financial department were all friendly and respectful and easy to talk to and they made me feel very comfortable. More

by Jones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Kim
Jun 08, 2021 -

DARCARS Lexus of Silver Spring responded

Thank you for the great review, Jones! We appreciate your support and are happy to hear that Sam went above and beyond to assist with your purchase. Drive safely, and we hope to see you again at DARCARS Lexus of Silver Spring!

June 06, 2021

Had a great experience getting a Lexus ES here. The staff was so pleasant and welcoming. If you need a car I definitely recommend working with Sam Kim, He’ll get you the deal you need with the car you need w More

by sheyla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Berry & Jonathan , Sam Kim
Jun 07, 2021 -

DARCARS Lexus of Silver Spring responded

Thanks for posting about your experience with Sam at DARCARS Lexus of Silver Spring. It is our goal to find the best option for shoppers and we are glad that came through to you!

...
20
...