
DARCARS Lexus of Silver Spring
Silver Spring, MD
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Outstanding dealership and service department. Everyone is friendly, respectful, courteous, and knowledgeable. I found the employees trustworthy with both sales and service. I trust them implicitly. I am is friendly, respectful, courteous, and knowledgeable. I found the employees trustworthy with both sales and service. I trust them implicitly. I am confident that I will go back again and again for all my car needs. Thank you to Kevin and anyone else that took such good care of my car. More
I was told by Ali that someone put a deposit on a car that I was looking at. I went online and offered a price. Was called by Camile and told that they accepted my offer. I questioned the other customer that I was looking at. I went online and offered a price. Was called by Camile and told that they accepted my offer. I questioned the other customer that made the deposit and Camille was supposed to call me back. I've called multiple times and left multiple messages. Have yet to hear from her.. I did another inquiry online since I couldn't reach anyone only to be told the car was sold. I also told Camille I would pay a deposit provided the other customer was out of the way. This is not the way to do business and if I decided to walk away Monday, that was my choice. This is not the way to do business and I will never refer my friends and family to them More
Sam is always so helpful in everything I need!!! This was my first time getting a bee car, and I’ve been sticking with Adam the entire way never steers me wrong. my first time getting a bee car, and I’ve been sticking with Adam the entire way never steers me wrong. More
Sam was very knowledgeable salesperson and a pleasure to work with. He hand-delivered our old tags to the DMV, which saved us several weeks of extra insurance payment on our trade-in vehicle. Highly recom work with. He hand-delivered our old tags to the DMV, which saved us several weeks of extra insurance payment on our trade-in vehicle. Highly recommend. More
Awesome dealership & staff. If you are considering buying a Lexus (new or used) this is the BEST dealership. Friendly & knowledgeable staff, EXCELLENT customer service. You will leave fully satisfie buying a Lexus (new or used) this is the BEST dealership. Friendly & knowledgeable staff, EXCELLENT customer service. You will leave fully satisfied. More
Mr. Sam Kim, was the most caring, patient and sincere Salesman that I've yet to encounter. Not only did he matched me with My Perfect vehicle, he Educated me on every aspect of my RX -350.. Mr. Kim liter Salesman that I've yet to encounter. Not only did he matched me with My Perfect vehicle, he Educated me on every aspect of my RX -350.. Mr. Kim literally came to my home the next day to pair my garage opener, setup my Lexus Enform access, and ensured that I was able to work EVERYTHING before leaving. I am beyond thankful. BEST experience Ever. No pressure or intimidation, just caring and professional service.. Thanks to Sam Kim, GM Barry and my Finance guy.. More
Thank you to both Mesgina Michael and Berry Feiz for a great experience. Berry is a GM that is not afraid to talk to customers. We came back in February to start shopping. Never once did anyone hound great experience. Berry is a GM that is not afraid to talk to customers. We came back in February to start shopping. Never once did anyone hound me. Mesgina listened when I told him we were not ready to buy until the fall. I contacted him yesterday and made one inquiry on a price; that's when Berry called me. He gave me time to think about the offer and offered to call back—excellent customer service and no hidden fees like other dealers I have experienced this week. Brendan McCarron was great with the financing, patient, and informative too. Kudos to the entire team. If you are in the market for a Lexus, do yourself a favor and let this team do the hard work for you! Jenn Johnson More
Best price after shopping around. Also best purchasing experience. You'll be wise to seek out Sam Kim who knows the vehicles thoroughly and is honest. A standout salesman! experience. You'll be wise to seek out Sam Kim who knows the vehicles thoroughly and is honest. A standout salesman! More
Sam Kim gave me the best car experience I ever had and the management and financial department were all friendly and respectful and easy to talk to and they made me feel very comfortable. the management and financial department were all friendly and respectful and easy to talk to and they made me feel very comfortable. More
Had a great experience getting a Lexus ES here. The staff was so pleasant and welcoming. If you need a car I definitely recommend working with Sam Kim, He’ll get you the deal you need with the car you need w was so pleasant and welcoming. If you need a car I definitely recommend working with Sam Kim, He’ll get you the deal you need with the car you need without the stress. More