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DARCARS Lexus of Silver Spring

Silver Spring, MD

4.8
1,737 Reviews

2505 Prosperity Terrace

Silver Spring, MD

20904

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Showing 1,737 reviews

March 15, 2021

Thank you so much to Sam Kim and the rest of the guys at Lexus of Silver Spring for making my buying experience a truly smooth and seamless transition. They go out of their way to provide you with the best More

by Maysoon T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Massi Kazemi, Sam Kim, Daji Cummings, Jason Villatoro
Mar 15, 2021 -

DARCARS Lexus of Silver Spring responded

Maysoon - Thank you for the great feedback! We appreciate your support and are thrilled to hear that Sam and the team went above and beyond to assist with your purchase. Drive safely, and we hope to see you again at DARCARS Lexus of Silver Spring!

March 11, 2021

Unrivaled experience at DARCARS with Sam Kim. Here I am today, driving my RC as it was one of the most congenial purchases I have made the year the pandemic happened. I was fatiguing much of my time bro More

by Ian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Kim
Mar 11, 2021 -

DARCARS Lexus of Silver Spring responded

Ian - Thank you for taking the time to leave this review! We are very proud of our team and happy to hear that you are so confident in us to get the job done. Drive safely in your Lexus RC, and we will be sure to pass on the kind words to Sam. We hope to see you back at DARCARS Lexus of Silver Spring next time!

March 06, 2021

Bought a 2019 ES350 today and could not have been more impressed with the buying process. From the sales guy Shawn Waldron through the super informed finance guy, Daji Cummings all the way to the GM Berry More

by Alex U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Waldron, Daji Cummings
Mar 08, 2021 -

DARCARS Lexus of Silver Spring responded

Alex - it was so kind of you to post about your experience with our DARCARS Lexus of Silver Spring team. We strive to deliver a seamless sales process and I am glad to hear that Shawn, Daji, and Berry all hit the mark. Safe travels in your 2019 Lexus ES 350!

January 16, 2021

Cunning is only word for it. I gave patron purchase 2 times yet, they still play games when went to give 3 try I guess not. I regret the 2 purchases. More

by lexusguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trevor Warwick, Andreas Tsirikos
Jan 18, 2021 -

DARCARS Lexus of Silver Spring responded

We are disheartened to learn that you feel any distrust with our team, and we would like to follow up with you. Please reach out to us directly when you have a moment. We can be reached at customerrelations@darcars.com or 800-327-2277 if you're interested in sharing your experience with us.

January 13, 2021

Thank you Chris Cedeno for making my online transaction and delivery of a 2021 IS 300 from Maryland to Virginia Beach flawless. What a professional. More

by Marco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cedeno
Jan 13, 2021 -

DARCARS Lexus of Silver Spring responded

Thank you for the kind words, Marco! We appreciate your business and are happy to hear that Chris went above and beyond to assist with your purchase. Drive safely in your 2021 Lexus IS 300, and safe travels! We hope to see you again down the road!

December 29, 2020

They were so bad and treated me so disrespectful that made me change my mind about buying a Lexus! Tomorrow, I am picking up my new Audi Q5! It worked great for me but having dealers like these guys will More

by Hooman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Don’t know his name
Jan 07, 2021 -

DARCARS Lexus of Silver Spring responded

We're sorry to hear that you are frustrated, and this doesn't sound like the accommodating service we pride ourselves on here. We would be more than willing to speak with you directly about what happened during your visit. Please don't hesitate to give us a call. Contact: Customer Relations - customerrelations@darcars.com - 1-800-327-2277

December 07, 2020

Ajay Arora at DARCARS Lexus is terrific. He is very organized, thorough and easy to work with. He does a terrific job getting all the details right and making what can be a stressful experience super More

by celcampbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ajay Arora
Dec 08, 2020 -

DARCARS Lexus of Silver Spring responded

Thank you for taking the time to leave us a review! Ajay is an excellent member of our team at DARCARS Lexus of Silver Spring, and we will be sure to let him know that you appreciate his help. We are grateful for your business here, and we look forward to your next visit!

December 05, 2020

Tony and his team took take of us! We were treated with such respect and they were genuinely nice. Would recommend to anyone that wants friendly, fast and honest service. Amazing experience! More

by Gabrielaceron92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Kim
Dec 07, 2020 -

DARCARS Lexus of Silver Spring responded

Thank you for taking the time to leave us a review! We are so glad Tony and our team took such good care of you here at DARCARS Lexus of Silver Spring, and we will be sure to pass along your kind words. We hope to see you again sometime!

November 29, 2020

Ajay Arora is the best! I have owned or leased from Lexus of Silver Spring for almost 20 years! Today, I completed my 2nd Lexus lease with Ajay in less than 15 minutes! Went in yesterday to sign paperwork (m More

by Charren S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ajay Arora
Nov 30, 2020 -

DARCARS Lexus of Silver Spring responded

Thank you so much for your loyalty and congrats on your newest purchase. Hearing about your experience is the best thing we could hope for! Thank you for choosing DARCARS Lexus of Silver Spring! We look forward to serving you for many more years to come! - DARCARS Customer Relations

November 22, 2020

They are amazing people. we really appreciates Tony Kim, and Andreas Tsirikos dedication to making a great deal to happen for us. Go to this places and ask for Tony Kim. He will make a great deal to happen More

by Elaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andreas Tsirikos, Tony Kim
Nov 23, 2020 -

DARCARS Lexus of Silver Spring responded

Thank you, Elaine. We appreciate you sharing your experience with us. Congrats on your new Lexus. Hope to see you again soon!

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