DARCARS Lexus of Silver Spring

Had a very good experience. Very smooth process without useless back and forth. Got a reasonable price for my Lexus rx350. Would recommend to others. useless back and forth. Got a reasonable price for my Lexus rx350. Would recommend to others. More

Alexander was knowledgeable, professional, had wonderful people skills/great communicator, and an A-1 representative of DarCars/Silver Spring Lexus. He knew, and instructed me, on the key features of my 20 people skills/great communicator, and an A-1 representative of DarCars/Silver Spring Lexus. He knew, and instructed me, on the key features of my 2020 NX300 Lexus. Need I say more?? 5 stars. More

Mr. Alex Rutere was very patient with me during my inquiry of a car that would be suitable for the changing family dynamic. His customer service is exceptional. inquiry of a car that would be suitable for the changing family dynamic. His customer service is exceptional. More

Excellent customer service cj took care of everything I needed explain everything to me and communication was excellent I will be sure to bring my car back get service with cj needed explain everything to me and communication was excellent I will be sure to bring my car back get service with cj More

My experience at Lexus in Silver Spring was beyond words amazing. This was the first time I was getting a car on my own, and I appreciate the way the Lexus dealership treated me. Before coming to Lexus I vi amazing. This was the first time I was getting a car on my own, and I appreciate the way the Lexus dealership treated me. Before coming to Lexus I visited another dealership and was in disbelief the way they could treat a customer. When I arrived at Lexus, I was taken care of immediately by Chris. He was absolutely incredible, polite, and respectful. I originally came in to test drive a few vehicles and look at a few used models, with really no intentions of walking out with a car let alone a brand new one. Andreas, Marius, and Berrie also made sure that my experience was nothing but exceptional and helped make my Lexus dreams come true. Everyone in the dealership treated me like I was family! I will definitely be back and be apart of the Lexus family for a longtime! More

DARCARS Lexus of Silver Spring is a SUPERIOR dealership. This is our 5th time purchasing an RX350 from them. Each time has been such a pleasure. I have listed just how pleasant and wonderful the experien This is our 5th time purchasing an RX350 from them. Each time has been such a pleasure. I have listed just how pleasant and wonderful the experience has been in the past and was in my most recent purchase. 1. No-pressure, didn't feel rushed. 2. Trustworthy. 3. They listened to me. 4. Quick and painless — the dealership made the process easy. 5. Quick and clear communication (email or in-person) 6. No games. 7. Final price was exactly as negotiated (no last-minute surprises) 8. Professional and polite salesperson, Tony Kim. Special THANKS and recognition to Michael Higham, General Manager. The RX350 has some new technology that I was somewhat leery about and I expressed my feelings to Mr. Higham. His words and guidance were invaluable. They were so soothing and made me feel extremely comfortable. Due to his professional and kind approach I knew that I should listen very carefully to each word he stated. Mr. Higham lead me in a very positive direction. I am very pleased with the new technology and so is my husband. Thank You Mr. Higham for everything and Thank You to Tony Kim for taking me through the new car sale process smoothly and for training me on the new technology. I just cannot say enough good things about my new RX350 purchase and the wonderful team at DARCARS Lexus of Silver Spring. I look forward to purchasing future RX350's from DARCARS of Silver Spring. More

Alexander was very professional and patient with us. He was very knowledgeable and showed a lot of concern in our inquiry. We will definitely purchase from him when time comes was very knowledgeable and showed a lot of concern in our inquiry. We will definitely purchase from him when time comes More

Joel was great. He was very helpful and accommodating all through out. Wonderful Lexus buying experience. I will definitely recommend him to all my friends and family. through out. Wonderful Lexus buying experience. I will definitely recommend him to all my friends and family. More

EXCELLENT CUSTOMER SERVICE! Your talking about a gentleman who goes far and above to appease his clients. I think Gregory for offering me a wonderful car shopping experience! I love my Lexus! gentleman who goes far and above to appease his clients. I think Gregory for offering me a wonderful car shopping experience! I love my Lexus! More

Tony Kim was our sale consultant and he did a fabulous job, from start to finish, including an offer to run out and get us fast food, while we waited. He was knowledgeable, fun, and customer-focused. It w job, from start to finish, including an offer to run out and get us fast food, while we waited. He was knowledgeable, fun, and customer-focused. It was probably the least "painful" car-buying experience I've had in my life! More