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DARCARS Lexus of Silver Spring

Silver Spring, MD

4.8
1,737 Reviews

2505 Prosperity Terrace

Silver Spring, MD

20904

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Showing 1,737 reviews

January 08, 2020

Joel was very professional and helpful. Only negative was the offer from the used car dept. on our trade in. The offer was insulting. The offer was way below trade in value for a car that was in except More

by Sailloco
Recommend Dealer
Yes
Employees Worked With
Dwayne Myrie, Joel Araojo
Jan 10, 2020 -

DARCARS Lexus of Silver Spring responded

Thank you for the feedback. We regret to learn about your disappointment with our trade in offer. We're happy that the rest of your experience with Joel outweighed your disappointment. Thank you for your business and we look forward to seeing you again. DARCARS Customer Relations

January 08, 2020

finally like real DARCARS Lexus professionals solved all the problem especially their seller Ali. he managed the misunderstanding. I am sincerely sorry the card and everything is in order I apologize to Ali More

by Abdou
Recommend Dealer
Yes
Employees Worked With
Ali Golestani
Jan 10, 2020 -

DARCARS Lexus of Silver Spring responded

Thank you for this wonderful review! We're sorry that you were having a problem but thrilled to hear everything has been resolved. If there is anything you ever need, you may contact us at customerrelations@darcars.com or 800-327-2277.

January 08, 2020

My second purchase from Lexus of Silver Spring. My sales consultant was very professional and extremely helpful. I received a good deal for my trade in and a great deal on my purchase. Great experience. More

by hmchrisb
Recommend Dealer
Yes
Employees Worked With
Chris Cedeno
Jan 10, 2020 -

DARCARS Lexus of Silver Spring responded

Congratulations on your 2nd Lexus! We're glad to hear that your satisfied with your experience with Chris. We'll see you next time. DARCARS Customer Relations

January 07, 2020

Excellent Service, STRESS FREE, HASSLE FREE TRANSACTION.Chris was fantastic. Honest, jovial, attentive and just wonderful to deal with. Everything went very smoothly. He really listens and he c More

by Yancic
Recommend Dealer
Yes
Employees Worked With
Chris Cedeno
Jan 10, 2020 -

DARCARS Lexus of Silver Spring responded

It was a pleasure serving you, Yancic. We really appreciate you taking your time to leave us this review. We're so happy to hear that everything went smooth with your car buying experience. We're lucky to have Chris on our team. Congrats on your new Lexus and we hope to see you again soon. DARCARS Customer Relations

January 07, 2020

joel he is great guy ! fast working on my car done , call back anytime if he miss call , finally we got car we wants. Alex More

by sushile3000
Recommend Dealer
Yes
Employees Worked With
Andreas Tsirikos, Sally Morshed, Joel Araojo
Jan 10, 2020 -

DARCARS Lexus of Silver Spring responded

Thank you for the 5 star review! Congratulations on your new Lexus! DARCARS Customer Relations

January 07, 2020

Awesome; I got all the help and information to make the decision. Also Alin and Marius were helpful to expedite the process and delivery of the car. More

by Vijay_kr
Recommend Dealer
Yes
Employees Worked With
Marius Marin
Jan 10, 2020 -

DARCARS Lexus of Silver Spring responded

So happy to hear that you had an awesome experience! Congratulations on your new Lexus! DARCARS Customer Relations

January 06, 2020

Joe was pleasant, knowledgeable and not pushy which I appreciated. He was also very patient as we were contemplating which model and options to choose. More

by Will Ferguson
Recommend Dealer
Yes
Employees Worked With
Joel Araojo
Jan 10, 2020 -

DARCARS Lexus of Silver Spring responded

Thank you for the great review, Will! Congratulations on your new Lexus! DARCARS Customer Relations

January 05, 2020

Good location because I was able to look at other dealerships at the same time. Good customer service especially the woman at the front desk. More

by wfstewar
Recommend Dealer
Yes
Employees Worked With
Joel Araojo
Jan 06, 2020 -

DARCARS Lexus of Silver Spring responded

Thank you for the wonderful 5 star review. We're thrilled to hear that you had good customer service. Congratulations on your new Lexus! DARCARS Customer Relations

January 04, 2020

Professional, polite and attentive to customer’s needs Joel went above and beyond locating a specific vehicle and delivered it as promised. He was very patient in showing me alternatives for exterior and More

by Lexus2020
Recommend Dealer
Yes
Employees Worked With
Joel Araojo
Jan 10, 2020 -

DARCARS Lexus of Silver Spring responded

Thank you for the wonderful review! Congratulations on your new Lexus! We look forward to seeing you next time. DARCARS Customer Relations

January 04, 2020

Sam was very helpful and patient with the process of purchase of my Lexus. He went out of his way to get my wife and I the right Lexus that we wanted to purchase. We are very happy with our Lexus. We w More

by jimmyC
Recommend Dealer
Yes
Employees Worked With
Sally Morshed, Sam Kim
Jan 10, 2020 -

DARCARS Lexus of Silver Spring responded

Thank you for the 5 star review and recommendation, Jimmy!! Congratulations on your new Lexus and we'll see you soon. DARCARS Customer Relations

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