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DARCARS Lexus of Silver Spring
Silver Spring, MD
1,749 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 02, 2019
Great car buying experience for both of my purchases! This my second car purchased from Lexus of Silver Spring. It was a very pleasant experience my sales person was Alexander. He was very friendly, knowl This my second car purchased from Lexus of Silver Spring. It was a very pleasant experience my sales person was Alexander. He was very friendly, knowledgeable about the features of the car and very patient. My finance person was Chris. He was also very friendly and accommodating and tried to give me the best possible options. I also interacted with the manager Andres who was also very polite and offered to assist me with anything I needed assistance with after purchasing the car. More
by Sydielove
Employees Worked With
Andreas Tsirikos, Alexander Rutere, Kevin Gattie
August 02, 2019
Could not ask for more! Sam was terrific! He was extremely informative and very easy to be with. I would highly recommend him. The dealership is lucky to have him. Sam was terrific! He was extremely informative and very easy to be with. I would highly recommend him. The dealership is lucky to have him. More
by Newcar
Employees Worked With
Sam Kim
August 02, 2019
Just Magnificent. No words needed. Always getting supreme deal with Tony Kim. This is my 5th car from him personally. I bought 2019 Lexus RC 350 F sports on July 4th and so far I am e Always getting supreme deal with Tony Kim. This is my 5th car from him personally. I bought 2019 Lexus RC 350 F sports on July 4th and so far I am enjoying it day by day. All the services were nice and smooth with detailed quote that no other dealership could not beat at all. Always, always loving the dealership 100%. Currently, my wife drives 2019 RX 350 F sport from Tony. She also loves it so much. Definitely coming back to Tony and Silver Spring Lexus! More
by Jaetto
Employees Worked With
Tony Kim
August 01, 2019
Screwed up my tag transfer MVA suspended tags Bought a used Lexus & transferred tags from old vehicle to new vehicle. 2 months later I received notice from MVA that my tags were suspended for fa Bought a used Lexus & transferred tags from old vehicle to new vehicle. 2 months later I received notice from MVA that my tags were suspended for failure to transfer tags from old car to new car. Called dealer on Monday 7/28/19 to speak to sales rep, given runaround, spoke to finance and person in title work, promised a call back from the manager. Still haven’t heard back from dealership or manager & tags on car still suspended. Gonna sue dealer if I get charged with driving on suspended tags. More
by Pissed
Employees Worked With
Isaac Okebugwu
August 01, 2019
Simple and Wonderful Experience - Ajay I've bought a few cars from Ajay. He makes the process very simple and makes sure I am happy at the end. Absolutely wonderful experience. I've bought a few cars from Ajay. He makes the process very simple and makes sure I am happy at the end. Absolutely wonderful experience. More
by ken7113
Employees Worked With
Ajay Arora
August 01, 2019
BUY FROM AJAY I've been buying cars from Ajay for several years and won't go anywhere else. He always takes care of me and provides me with the very best service. I I've been buying cars from Ajay for several years and won't go anywhere else. He always takes care of me and provides me with the very best service. If you are looking for a Lexus, buy from Ajay!! You won't be disappointed. More
by drryanmd
Employees Worked With
Ajay Arora
July 31, 2019
Fantastic Experience I always stay in the Lexus Family. Bought 2019 Lexus, Yesterday. Ulrick Ulcenat , Certified Executive Sales Consultant was the BEST. Knowledgeable, I always stay in the Lexus Family. Bought 2019 Lexus, Yesterday. Ulrick Ulcenat , Certified Executive Sales Consultant was the BEST. Knowledgeable, Courteous, Professional, Patient, I had a lot of questions, car has lots of bells/whistles, he explained each one, took about an hour. He gased my new car up and I was gone. Bravo! Cheers! to Ulrick Ulcenat & Lexus of Silver Spring. More
by Librarian
Employees Worked With
Ulrick Ulcenat, Ulrick Ulcenat
July 31, 2019
Magic Happened!- Marla I visited Lexus of Silver Spring a few days ago searching for a pre-owned GX460 to replace my ancient automobile. When I walked into the dealership, I visited Lexus of Silver Spring a few days ago searching for a pre-owned GX460 to replace my ancient automobile. When I walked into the dealership, Mr. Isaac Okebugwu met me with a smile and warm greeting. He was very patient, listened to my requirements and presented me with several selections and test rides. I then changed my mind and was desiring a new automobile instead. I did not see anything on the lot that met my requirements but magically, Mr. Isaac searched his database and found me a new GX460, EXACTLY meeting my specifications! It also was driven over to the dealership in less than 15 minutes! That was magical!! I want to thank Mr Isaac for his resourcefulness, professionalism and patience through the entire process. He is fantastic!! More
by Marla
Employees Worked With
Isaac Okebugwu, Daji Cummings
July 31, 2019
RUN FAR AWAY!! It has been two months since I purchased (cash) a pre-owned Lexus from Darcars Lexus of Silver Spring. This car is still not mine however, there has b It has been two months since I purchased (cash) a pre-owned Lexus from Darcars Lexus of Silver Spring. This car is still not mine however, there has been no title issued, no tags transferred and no warranty information in my name. I am driving around in a car I do not own and paying insurance. I have been repeatedly emailing and calling with no results everyone from the manager(s) to finance to anyone who will listen. In the excitement and confusion of the purchase I do not have a registration either. The state of MD is not happy and is threatening to suspend my license. I have spent HOURS heading into DAYS trying to get a resolution. No return phone calls. One email from someone on the new car side saying sorry for my trouble. This is my second Lexus; I have been to many Lexus dealerships Salesperson Bayo -no help, Finance James Wang - no return calls or emails - also pledged to help BILLY KARAGIORGIS - no acknowledgement of phone call or multiple emails - KISCOTT GANU no reply to emails, Trevor Warwick, GM no reply, Chris Santiago Finance - no return calls or reply to emails despite his assurance to help. i have written 7 on Your Side. I live near Frederick so Silver Spring is not exactly on my way to anywhere. Stay away from this dealership - they give car buying a bad name!! More
by Lexus girl
Employees Worked With
James Want, Chris Santiago -Finance, Trevor Warwick, Billy Karagiorgis, Andreas Tsirikos, Bayo Ojo
July 30, 2019
Succinct, Professional Sales Service Sam, the Salesperson, and Jose in Finance provided excellent service. I informed Jose of my payment constraints and my desire to reach a deal quickly Sam, the Salesperson, and Jose in Finance provided excellent service. I informed Jose of my payment constraints and my desire to reach a deal quickly. He met my requirements. Sam answered my questions and offered to follow up on future issues, if needed. More
by Londontowngirl
Employees Worked With
Jose in Finance, Sam Kim
