DARCARS Lexus of Silver Spring

Awesome Experience I must write about my recent experience at Lexus of Silver Spring where I purchased my certified pre-owned RX350. It was time for me to let go of my I must write about my recent experience at Lexus of Silver Spring where I purchased my certified pre-owned RX350. It was time for me to let go of my previous Lexus RX330 that served me well for 14 years. You know how you usually dread going to the car dealership because you know it’s going to be a long day. All that back and forth negotiating can wear you down. I was pleasantly surprised with my car salesman, Bayo who was attentive and willing to work with me from the beginning. He made sure to address all my concerns and he made sure I received a fair deal in the end (with some negotiating of course, but nothing crazy). I arrived there later in the day at around 5pm and they close at 8pm. He never rushed and he took his time. He made sure I was happy in the end. I was driving away in my new vehicle by 8:30pm. Not only was Bayo amazing, but my finance guy Chris was also amazing. He’s a whiz with numbers. I told him the numbers that I wanted to work with and he did his magic and made it happen. Both gentleman were also very kind and personable. I did a whole lot of laughing and smiling through the whole process. I must say that this was the best experience I had purchasing a vehicle. It didn’t feel like a chore and was virtually sweatless. If you’re looking for a superb new vehicle, I definitely recommend coming to these guys....you won’t be disappointed. More

The Best! Mr. Chris has been my car salesman since 2015 and he never disappoints. Very knowledgeable, professional, courteous and quick! If you’re looking to pu Mr. Chris has been my car salesman since 2015 and he never disappoints. Very knowledgeable, professional, courteous and quick! If you’re looking to purchase a new vehicle, Chris Cedeno is your guy. More

Excellent Customer Service I have been a customer of Darcars Lexus of Silver Spring for the past 6 years. Each time I go for either new trade in vehicle or service I have always I have been a customer of Darcars Lexus of Silver Spring for the past 6 years. Each time I go for either new trade in vehicle or service I have always received excellent Customer Service. My salesman Chris Cendeno is wonderful. He takes his time to get to know the customer and you never feel pressured or hassled to purchase a new vehicle. More

Extremely Helpful & Great Service Tony Kim was not only extremely generous and kind, but he was also very helpful answering all my questions and concerns. He clearly knew what he was t Tony Kim was not only extremely generous and kind, but he was also very helpful answering all my questions and concerns. He clearly knew what he was talking about and had a lot of knowledge/experience to share regarding the technology and benefits of the models I looked at today. Overall, I had a very positive experience and I will be recommending Tony to my friends and family! More

VERY Helpful and genuine Overall, I felt like Tony was super helpful and genuine. I had many questions and could not make up my mind that easily but with Tony's patience and h Overall, I felt like Tony was super helpful and genuine. I had many questions and could not make up my mind that easily but with Tony's patience and helpfulness, I felt like I could trust his expertise and I definitely relied on his suggestions and recommendations! Highly recommend! More

Sincere I neglected to give kudos to Oksana in my original review. She should give classes to others in her position to teach superior customer service. She g I neglected to give kudos to Oksana in my original review. She should give classes to others in her position to teach superior customer service. She goes above and beyond to inform one of available offers. She should be acknowledged for the incredible job she does. She adds a humanistic feel while doing an incredible job! More

Good experience Mr Ojo is very helpful to his costumers . He listen when a costumer is talking and if anything needed, he helps immediately, what a kind and wonderfu Mr Ojo is very helpful to his costumers . He listen when a costumer is talking and if anything needed, he helps immediately, what a kind and wonderful person. He will help to make lexus grow . Good job Mr Ojo More

Chris Cedeno and Oksana Kolinyk Are Amazing!! This is my second review for Darcars Lexus of Silver Spring, because I just leased my second car at this dealership. There are no words to express the This is my second review for Darcars Lexus of Silver Spring, because I just leased my second car at this dealership. There are no words to express the exceptional level of customer service and professionalism Oksana and Chris possess. I am a travel therapist, and no matter where I am in the country, I will always come back to Darcars Lexus to shop with knowledgeable and caring sales people that I trust. In fact, I referred my mother who will lease her first Lexus this week. Kudos once again to Oksana and Chris for being trustworthy sales people and for exceeding my expectations for a car buying experience. Sally also made the finance part smooth and simple. I also have to mention that I love my NX 300!! Thanks! More

Excellent Sales support from Cris Cedeno and his team! I generally prefer slow torture to spending any time at a car dealership, but Chris Cedeno made the experience, well, actually pleasant. He's unlike a I generally prefer slow torture to spending any time at a car dealership, but Chris Cedeno made the experience, well, actually pleasant. He's unlike any car salesman I've ever met--speaks directly and from the heart, and doesn't push a sales pitch. He helped make sure I got the best deal and with additional mileage on my Lexus lease, and in fact he had the bulk of the work completed before I entered the building. Sally Moshed in finance was also friendly and engaging, and both were incredibly efficient. Cris Cedeno is somebody I will work definitely work with again in the future. 5 stars!! More

Excellent The personal are very nice and careful. The place is big, clean and confortable. I found the vehicle that I wanted. I recommend this dealership. The personal are very nice and careful. The place is big, clean and confortable. I found the vehicle that I wanted. I recommend this dealership. More