DARCARS Lexus of Silver Spring

A fantastic experience The car buying experience was comfortable and efficient. We used Costco to secure a firm quote for the price of a Lexus ES 300h, and within minutes of The car buying experience was comfortable and efficient. We used Costco to secure a firm quote for the price of a Lexus ES 300h, and within minutes of submission, Alex Rutere had called me to ask if I had any additional questions about features on the car I wanted. We live a little more than an hour from the dealership and by the time we arrived, Alex had pulled the car I wanted out for me to test drive. I have purchased several vehicles before this one, and my experience with all members of the staff was outstanding. I had many questions about features and how I could personalize the car software — all were easily answered by Alex. A terrific experience for me as well as my wife and daughter who casually asked about the differences between the Lexus UX and NX and within minutes Alex had cars for them to test drive. Outstanding customer service all the way around. More

Best Experience with Godfrey Ukwandu I had a pleasant experience with Godfrey Ukwandu at Lexus of Silver Spring. I Purchased my Subaru Forester with a very good price and excellent servic I had a pleasant experience with Godfrey Ukwandu at Lexus of Silver Spring. I Purchased my Subaru Forester with a very good price and excellent service. More

Fantastic team at Pre-Owned/Certified Lexus section This review is for a sales team at Pre-Owned/Certified Lexus sales section. ? Came to the dealership to buy certified 2016 CT200h, was assisted by Go This review is for a sales team at Pre-Owned/Certified Lexus sales section. ? Came to the dealership to buy certified 2016 CT200h, was assisted by Godfrey Ukwandu. Godfrey did fantastic job. Appreciated his communication and timely follow-ups. He showed several options and test drove a few. I ended up buying one on my second visit. My special thanks to Daji Cummings, Finance Manager, as well. He did exceptional job. Thank you very much gentlemen! I will be back for GX. More

ABOVE AND BEYOND ON MAY 1ST, WHEN I ARRIVED AT THE DEALER AND ANNOUNCED THAT I WAS GOING TO BE THEIR MOST DIFFICULT CUSTOMER THAT DAY, THE RECEPTIONIST DIDN'T FLINCH. ON MAY 1ST, WHEN I ARRIVED AT THE DEALER AND ANNOUNCED THAT I WAS GOING TO BE THEIR MOST DIFFICULT CUSTOMER THAT DAY, THE RECEPTIONIST DIDN'T FLINCH. I WAS SENT TO SERVICE SPECIALIST CJ RADFAR; AND LEO PHILLIPS WORKED ON MY CAR. I HAVE AN INTERLOCK DEVICE ON IT, SO IT GETS CHALLENGING EVERY TIME I NEED A REPAIR. LEO WENT ABOVE AND BEYOND, MAKING SURE I WAS COMFORTABLE WITH PROCEDURES, AND I DIDN'T GET A VIOLATION. THEY TEAMED UP TO MAKE SURE I HAD MY PEACE OF MIND WHILE MY CAR WAS BEING WORKED ON. THANK YOU BOTH! More

Upgrading our RX 350 was very quick and easy! Joel was very helpful and informative! It was very nice working with him! I would recommend him! was very quick and easy! Joel was very helpful and informative! It was very nice working with him! I would recommend him! More

Exemplary Service Logan, Kevin, and Sam, you have exceeded my expectations. The best service that I’ve experienced in a long time. Thank you all so much! Logan, Kevin, and Sam, you have exceeded my expectations. The best service that I’ve experienced in a long time. Thank you all so much! More

Best salesperson at Darcars Lexus Sam Kim is an amazing sales person. He definitely made it worth going to Darcars Lexus by going to extra mile for us and we highly recommend anyone t Sam Kim is an amazing sales person. He definitely made it worth going to Darcars Lexus by going to extra mile for us and we highly recommend anyone to use Sam when they’re looking for a car at Darcars Lexus. More

Great service for helping me understand m Sam gave me great service and now I know how to operate this car. I will be calling him in the future. Sam is the best Sam gave me great service and now I know how to operate this car. I will be calling him in the future. Sam is the best More

Sam is a ‘wow’ person Sam explained to me each step of the process, got me to test drive the car and made it easy for me to buy the Lexus NX300h. I would highly recommend S Sam explained to me each step of the process, got me to test drive the car and made it easy for me to buy the Lexus NX300h. I would highly recommend Sam. More

Wonderful Service The level of service given by the dealership and Ajay was great and much more than I expected. Ajay is honest and knowledgeable. Highly recommend The level of service given by the dealership and Ajay was great and much more than I expected. Ajay is honest and knowledgeable. Highly recommend More