DARCARS Lexus of Silver Spring

A situation I encountered led me to an amazing team at the Lexus of Silver Spring. First of all, I just want to say a big thank you to Mr. Marius M and Mr. Jaryd O for showing great understanding of the m the Lexus of Silver Spring. First of all, I just want to say a big thank you to Mr. Marius M and Mr. Jaryd O for showing great understanding of the meaning of customer service and having the natural ability to understand customer needs. Both are professional, well mannered employees that cannot be missed. I’m writing this review because I was blessed to have met them today. Their enthusiasm, knowledge and mannerisms will bring you back to the dealership over and over again. They are good at what they do and are so welcoming that you feel at ease knowing you are at the right place. Trust me, Marius is the one see if you looking to buy a Lexus at the dealership and BELIEVE ME you will not be disappointed. I will also not forget another extraordinary employee: Raheem, you are amazing, welcoming and so professional. Every time time I take my vehicle for service and know you are there, I feel so relieved. Thanks to you all, not excluding Lupe and Brandan. Kudos!!! Please don’t change your good ways and continue to be good, honest and trust worthy among yourselves and to your customers!!! Marius, you are the best!!! More

I would like to thank Guadalupe and the sales manager Marius for making the purchase of my very so smooth. Excellent customer service and communication from both parties! Highly recommend! Marius for making the purchase of my very so smooth. Excellent customer service and communication from both parties! Highly recommend! More

Great service by salesperson Guadalupe and finance person Navi. Appreciate their hard work to ensure we were happy. Navi. Appreciate their hard work to ensure we were happy. More

We are happy. Marius and Guadalupe treated us kindly and efficiently. All information upfront. Recommend this location for used or new! Marius and Guadalupe treated us kindly and efficiently. All information upfront. Recommend this location for used or new! More

I am from Northern Virginia and decided to go out of my way to drive here because I heard great reviews from family members who purchased cars from this location. I had the pleasure of working with Sam Kim way to drive here because I heard great reviews from family members who purchased cars from this location. I had the pleasure of working with Sam Kim (Sales) and Nived Sultan (Finance). Both of them provided excellent customer service and I definitely would recommend them. I didn’t have much experience purchasing a car and they walked me through the whole process so patiently. Any questions or requests I had were answered promptly. They were very personable, professional, and put me at ease due to it being my first luxury car. I also had the pleasure of meeting Regina, their manager who was very professional and welcoming too. I am so glad I went out of my way to come here. I also appreciated how they worked as a team to find me the best deal while being transparent too. The whole process was so efficient and I will definitely get my car serviced here. I work in healthcare as an ICU nurse, so I definitely have an eye for for high quality customer service. They exceeded my expectations. I am glad to know that I made the right decision coming here. More

The staff is very nice. He is very friendly and happy.I feel good about it. He is very friendly and happy.I feel good about it. More

Daje was very responsive and professional. I wouldn’t hesitate to work with him in the future! I wouldn’t hesitate to work with him in the future! More

Fabulous dealership. The staff is amazing. Very knowledgeable, professional and kind. Z, Daji and Scott made the entire experience smooth and painless. I traveled from we The staff is amazing. Very knowledgeable, professional and kind. Z, Daji and Scott made the entire experience smooth and painless. I traveled from western PA to get my lexus and I'm so glad I did. I definitely recommend Darcars of Silver Spring, MD. That's the place to go. More

Alec H. Maryland I contacted five various Lexus dealerships located in Maryland,Delaware, and Pennsylvania trying to find a Lexus with the limited extra eq Maryland I contacted five various Lexus dealerships located in Maryland,Delaware, and Pennsylvania trying to find a Lexus with the limited extra equipment on it and for the price I was willing to pay. Finally when I called Darcars Lexus in Silver Spring the salesperson Joe Perillo informed me that he had a Lexus coming in matching my description. Joe called me as soon as he car arrived so I could look at it and test drive it. He was very polite, eager to assist me any way he could. I was impressed with Joe's professionalism and patience. I highly recommend this Silver Spring dealership to anyone because of their good inventory with a variety of cars to select with an array of extra equipment options to fit one's price point. More

I had high expectations in selecting a Lexus dealership and Darcars Lexus of Silver Spring certainly met them thanks to my incredible salesperson Joe Perillo. Joe made my buying extremely pleasurable from and Darcars Lexus of Silver Spring certainly met them thanks to my incredible salesperson Joe Perillo. Joe made my buying extremely pleasurable from start to finish. The attention to detail and meeting my expectations in a new Lexus 350 ES were all met particularly because of my competent salesperson. I highly recommend Darcars of Silver Spring because of the kind, considerate, and honest salesperson I had and for the high caliber of customer service. More