Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DARCARS Toyota of Baltimore
Baltimore, MD
150 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 150 reviews
December 19, 2020
Terrible experience. After being her customer for so many year, 2 days ago they forgot to tie the bolts on the wheel and while I was driving my tire went off. They make pay 200 hundred dollars for the tow an year, 2 days ago they forgot to tie the bolts on the wheel and while I was driving my tire went off. They make pay 200 hundred dollars for the tow and not take responsibility for that because they put my life in darker due their irresponsibility. Really, really scary experience. The supervisor dare to say that someone else did it when DARCAR is the only place I take for years. Is very sad how they try to name on me their responsibility. I am feel so disappointed that they don’t care that their mistake could cause damage of myself or someone else. Terrible customer service !!!!!!!!! More
by Adriana Stinocher
Employees Worked With
Car service
Helpful December 10, 2020
Jason Wood, went above and beyond. The drive from Pennsylvania was worth it no more trade for me. #satisfied. From a bad deal previous dealer to the truck I REALLY like. GOD bless jason and his FAMIL Pennsylvania was worth it no more trade for me. #satisfied. From a bad deal previous dealer to the truck I REALLY like. GOD bless jason and his FAMILY. Toyota thank you ALL prosperous year ahead🙏😊 More
by Yolanda bartee
Employees Worked With
Customer Relations
October 30, 2020
This is the WORST car dealership I have ever dealt with. I got nothing that was promised on the deal. The entire staff is totally incompetent with the exception of Everton. I was taken advantage of and more I got nothing that was promised on the deal. The entire staff is totally incompetent with the exception of Everton. I was taken advantage of and more than 2 months later I am still dealing with incompetence. I made complaint after complaint and still I have no title to my new car, they have no title to my trade in and I continue to get the run around. Do not buy a car here!!!!!! I wish I could give 0 stars. More
by Peejay
Employees Worked With
Leo
September 24, 2020
Good fast service.....did not get copy of 24 point check list...please send copy to my address..called and asked for this report to be mailed and was told to get it on my time... list...please send copy to my address..called and asked for this report to be mailed and was told to get it on my time... More
by douglashuppert
Employees Worked With
Waverly Chambers
September 17, 2020
Chandler was very knowledgeable and made the process as quick and easy as possible. Would recommend to use him again in the future. He even dropped me off and picked me up while the car was getting detaile quick and easy as possible. Would recommend to use him again in the future. He even dropped me off and picked me up while the car was getting detailed. More
by Tapejunior
Employees Worked With
Chandler
September 13, 2020
Had an appointment that the salesman wasn’t there for. He lied about the car we wanted being at the dealership. Total waste of time! Worst dealership I’ve ever dealt with. lied about the car we wanted being at the dealership. Total waste of time! Worst dealership I’ve ever dealt with. More
by Guitarsmack
Employees Worked With
Chandler
September 10, 2020
5-star ratings are for Sales folks but not for Service so don't be fooled. They broke my cigarette lighter cover during service but won't take accountability for it -That's where i charge my phone and was st don't be fooled. They broke my cigarette lighter cover during service but won't take accountability for it -That's where i charge my phone and was still intact before servicing. Complaints brought to their attention will be denied right away without even investigating. They respond to negative comments on-line to make them look proactive but that's not the reality all those complaints are still happening today and management does nothing. More
by sntgenzola
Employees Worked With
Customer Relations
August 22, 2020
Chandler was friendly, fair, and professional. They made a reasonable deal for a trade-in, but didn't offer a discount for paying cash, unfortunately. a reasonable deal for a trade-in, but didn't offer a discount for paying cash, unfortunately. More
by Urbex715
Employees Worked With
Chandler Fulks
August 22, 2020
Great hospitality and service. Chandler was very committed to giving me the best offer and buying experience. Would absolutely recommend to others in the area. committed to giving me the best offer and buying experience. Would absolutely recommend to others in the area. More
by Andy
Employees Worked With
Chandler
July 28, 2020
The customer service is terrible. This dealership does not want to take accountability for items that they have done wrong. They will find a way to make certain to get their money by all means even if it not want to take accountability for items that they have done wrong. They will find a way to make certain to get their money by all means even if it is at the customers sacrifice. If you value your money, time, and mental well being STAY FAR AWAY FROM THIS PLACE!!! More
by 3rd Time In A Row of TERRIBLE SERVICE!!!
Employees Worked With
Customer Relations
