DARCARS Toyota of Frederick

Friendly, professional, and courteous I keep my cars for a long time as I find buying a new car to be arduous and daunting. Before my purchase I did a significant amount of research and k I keep my cars for a long time as I find buying a new car to be arduous and daunting. Before my purchase I did a significant amount of research and knew exactly what I wanted and the price that I was ready to pay. I went to two different dealers in the area and hands-down Sam, Jason, and others at DARCARS Frederick were more transparent and easier to work with than the competition. After I purchased my vehicle there was a minor issue and it was rectified with the right amount of urgency which I appreciated. Sam goes above and beyond to get you into the right car at the right price and provides support post sale. More

Excellent and friendly service Having purchased my last car at this dealership, I knew that I would return because of the care and service that I had experienced. This time around I Having purchased my last car at this dealership, I knew that I would return because of the care and service that I had experienced. This time around I worked with other sales people and could not have been more pleased. I found Sam Owens to be very helpful, knowledgeable and easy to work with. During the process I also worked with Matt Trussell. His tutorial on the workings of my vehicle and the patience he exhibited while sharing this information with me was invaluable. These two men actually made my buying experience a fun and easy one. Once again I know that, when the time comes for me to buy another car, I’ll be back! More

Took time to listen and got me the exact vehicle I wanted Dwayne Booth and the team at DAR Cars Toyota of Frederick were fantastic. We came to the dealership as the third stop on our vehicle shopping tour. Dwayne Booth and the team at DAR Cars Toyota of Frederick were fantastic. We came to the dealership as the third stop on our vehicle shopping tour. Dwayne did not assume anything and took time to listen to exactly what I wanted. He was able to find the exact truck I was looking for and followed up to make sure that the vehicle met my needs. I would absolutely recommend Dwayne to anyone looking for a vehicle. More

Great New Truck Experience Sam Owens created a great truck buying experience. He listens attentively to the customer, knows the product and delivers the goods! It's my second Ta Sam Owens created a great truck buying experience. He listens attentively to the customer, knows the product and delivers the goods! It's my second Tacoma from this dealership. More

Excellent new Toyota purchase experience. I highly recommend Sam Owens of DARCARS Toyota of Frederick, if you are looking to purchase a new vehicle. Buyers that have already done their marke I highly recommend Sam Owens of DARCARS Toyota of Frederick, if you are looking to purchase a new vehicle. Buyers that have already done their market research will not have their time wasted with unnecessary sales gimmicks. Mr. Owens clearly knows the products and services being offered, and will answer your questions quickly and clearly. You will find Mr. Owens’ extensive experience in the industry very useful for making context based decisions. Mr. Owens was always prompt with follow up information, as well as professional and respectful throughout the entire process. More

Excellent Sales Experience Victor Castro was amazing to work with. He listened to my wants (and needs) and helped me to find the best car for me. I would recommend him in a hear Victor Castro was amazing to work with. He listened to my wants (and needs) and helped me to find the best car for me. I would recommend him in a heartbeat! More

great arrived They were really nice and they provide great customer serive to me. He gave me all the informations that I needed to know about the car. They were really nice and they provide great customer serive to me. He gave me all the informations that I needed to know about the car. More

Excellent customer service! Sam Owens was extremely helpful in assisting my brother in law to get the new Totoya CH-R 2019 (in Ruby Flare color) as a birthday gift to her fiancee Sam Owens was extremely helpful in assisting my brother in law to get the new Totoya CH-R 2019 (in Ruby Flare color) as a birthday gift to her fiancee. He worked hard to make sure that my brother in law who is in active duty in South Korea was able to pick, complete the required paper work correctly and I delivered the car as the Christmas present on December 25th 2018. I most definitely look forward in getting my next car through him. We have nothing but gratefulness for his dedication and professionalism. Kind Regards, Kennith More

Toyota Camry Purchase Nightmare Purchased a 2018 Toyota Camry in June and the the vehicle I wanted didn't have the self start feature but was told I could get it installed when I was Purchased a 2018 Toyota Camry in June and the the vehicle I wanted didn't have the self start feature but was told I could get it installed when I was ready. When I eent to our k up the car, there were scuff marks throughout the vehicle. I was in a hurry and had to leave. Reached out to Darcars about the scuff Mark's and was told they would take care of it. Later I reached out about getting the self remote installed and was told I couldn't get it installed on the model I had. Let's just say I wasn't happy. A few months passed and my brakes started squeaking and there was a loud grinding noise coming from the car when I applied my brakes. Took it in for service, parts had to be ordered and I had to bring the car back when the parts came in. Got the car fixed and a month later there's still a slight grinding noise coming from the car. I'm not happy with the Camry and now 'm stuck with it. I will never buy from Darcars Frederick again. More

Good experience. We get the car we want ( not really cheap) but it save us a lot of time and headache. Victor is very helpful and willing to answer any question we had We get the car we want ( not really cheap) but it save us a lot of time and headache. Victor is very helpful and willing to answer any question we had. The processing is smooth. We would recommend our friends to go with Costco Auto Program. More