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DARCARS Toyota of Frederick

Frederick, MD

4.3
1,543 Reviews

5293 Buckeystown Pike

Frederick, MD

21704

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Showing 1,543 reviews

April 01, 2022

I had an excellent experience picking up my New GR86 with James and Ernie. Thank you! More

by raw.usmc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Welch, Ernie Kunz
Apr 01, 2022 -

DARCARS Toyota of Frederick responded

Nothing brightens our day like hearing how satisfied you are with your experience and your new vehicle! Thank you for sharing your enthusiasm for James, Ernie, and the DARCARS Toyota of Frederick team. Drive safely!

April 01, 2022

Ernie was a great person to work with that he listened my requests and he kept communicating with me on the vehicle delivery schedule until my new vehicle finally arrived. He explained new features on the 20 More

by nhhotrain
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Kunz
Apr 04, 2022 -

DARCARS Toyota of Frederick responded

Providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're meeting our goal. Thank you for allowing the DARCARS Toyota of Frederick team to assist you with your automotive needs, and we hope you have many happy miles in your new RAV4!

March 29, 2022

Daniel went above and beyond to help me find the car I was looking for. Availability in general has been extremely low, but it all worked out great in the end. More

by Hmwarden0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Malcom
Mar 30, 2022 -

DARCARS Toyota of Frederick responded

We're thrilled to hear that Daniel was able to find you a great deal that met all of your needs! Thank you for choosing DARCARS Toyota of Frederick. We wish you many safe and happy miles!

March 28, 2022

I had a very nice experience with Darcars Toyota of Frederick. Being from Pittsburgh, I left a message and was promptly contacted by Sean Skelly. We had several emails back and forth when we travelle More

by Bill Shuker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Skelly, Daniel, Eric, Mo
Mar 30, 2022 -

DARCARS Toyota of Frederick responded

Sean, Daniel, Mo and Eric will love hearing how much of a positive impact they had on your purchase experience, Bill! It was our pleasure to make your visit seamless and straightforward, and the entire DARCARS Toyota of Frederick team wishes you many safe miles in your new car.

Apr 01, 2022 -

Bill Shuker responded

I had a very nice experience with Darcars Toyota of Frederick. Being from Pittsburgh, I left a message and was promptly contacted by Sean Skelly. We had several emails back and forth when we travelled to Darcars to reserve a vehicle that was in shipment. Sean kept us informed over the next month of the status of the vehicle up to its arrival. Sean did an excellent job keeping me the customer informed and happy. We picked up the car on Sean's day off and Daniel walked us through the transfer, payment and pickup process. Daniel was as excited as we were in getting the vehicle in our hands. We had an overall good experience with Darcars. Thank you Sean, Daniel, Mo and Eric for all of the parts you played in the process. Bill Shuker Joanne Shuker

March 22, 2022

They made things easy and the car was ready before I expected! Sam is a great guy, loved the experience. More

by Sheri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Owens
Mar 25, 2022 -

DARCARS Toyota of Frederick responded

Sheri, we're delighted to hear that Sam and the DARCARS Toyota of Frederick team delivered the accommodating and gratifying service we aim for! Thank you for your business and kind words - we hope to see you again!

March 05, 2022

I am beyond happy with my experience with Sam and Eric. They go above and beyond to get you what you want. Sam and Eric really worked hard on getting me my dream car within my budget rage. I highly suggest More

by Kaylamig11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Owens, Eric Hintz
Mar 07, 2022 -

DARCARS Toyota of Frederick responded

It's fantastic to hear that Sam and Eric took the time to guide you through our inventory and find you a great deal that met all of your needs. We're happy that your DARCARS Toyota of Frederick purchase experience was such a memorable one, and we wish you many safe miles in your new Toyota!

March 02, 2022

Hands down to DarCars of Frederick. From the moment we called about inventory, the Sales Gentleman was the nicest ever (Joe Newman) who made the process of me getting into my band new 2 More

by Court1983
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Welch, Joe Newman
Mar 07, 2022 -

DARCARS Toyota of Frederick responded

Hearing that you had such an incredible experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing DARCARS Toyota of Frederick -- we wish you many happy miles in your new Tacoma. We look forward to serving you for many years to come!

February 28, 2022

Thank you Sam for your professionalism! I really appreciate all that you did. I’m very happy with my new car! More

by ana_pestana16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Owens
Mar 01, 2022 -

DARCARS Toyota of Frederick responded

Sam will love hearing how much of a positive impact they had on your purchase experience, Ana! It was our pleasure to make your visit seamless and straightforward, and the entire DARCARS Toyota of Frederick team wishes you many safe miles in your new car!

February 25, 2022

I worked with Brandon and it was a pleasure working with him. I didn't have to deal with any haggling for the price. He was very easy going and knowledgeable. Nice job! More

by Joan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon , Eric Hintz
Feb 28, 2022 -

DARCARS Toyota of Frederick responded

Thanks for the great review and your recommendation, Joan! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.

February 11, 2022

Very helpful and friendly and not pushy. They listened to what we wanted and what we were willing to spend and made the process easy. More

by hsthorpe
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Diego Delgado, Diko Tatarian
Feb 14, 2022 -

DARCARS Toyota of Frederick responded

It was a pleasure serving you! We really appreciate you taking your time to leave us this review. We're happy to hear that everyone was so helpful and friendly, and we hope to see you again soon.

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