DARCARS Toyota of Frederick

What I did appreciate the most was honesty. Joe did explain to me all the "good" and the "bad" I will have by selecting one type of car compare to another one. Finally, I make the perfect choice that m explain to me all the "good" and the "bad" I will have by selecting one type of car compare to another one. Finally, I make the perfect choice that match with my life style and everything. Very good advice. He did direct me where is good for him but where is good for me. More

This was my first Toyota purchase as I have always bought Honda in the past. I was curious to see the new Toyota Highlander, so I went for a test drive. The salesperson, Joe, basically sold me on the car. Honda in the past. I was curious to see the new Toyota Highlander, so I went for a test drive. The salesperson, Joe, basically sold me on the car. He was such a down-to-earth, honest, guy that I trusted him immediately. He was never pushy, just informative and was always available to answer any questions or research anything I asked him in a timely manner. He didn't just want to sell me whatever was on the lot, he wanted to make sure I was getting the perfect vehicle for me so that I would be happy with the purchase. With the advanced technology in today's vehicles, Joe was an expert at setting up Bluetooth, connecting my phone, and explaining how all the apps, navigation and audio system worked. He went above and beyond AFTER the sale to explain all the details, and personally helped clean the vehicle up for delivery. Class act! I also worked with James, a sales manager at DARCARS. He was just as professional and knowledgeable and we had a great experience with him. Extremely nice guy, never pushy and got us at a price we were comfortable with. Overall, very impressed with my first Toyota experience and DARCARS. I will definitely be going there for service, as they include the first 25,000 miles of service appointments at no charge. I expect the service department will be just as easy and painless to deal with at DARCARS. More

Joe was very good and my experience with him and the staff at Darcars was very professional , with this employee you have working for Darcars you will have a lot of good business, because your customer staff at Darcars was very professional , with this employee you have working for Darcars you will have a lot of good business, because your customer will always come back to you, so please keep up the work . More

What a great experience I had this week at Darcars Toyota in Frederick. I was in the market for a 2014 Sienna XLE in AWD in silver. That is a hard combination to find...especially since I did not want the en in Frederick. I was in the market for a 2014 Sienna XLE in AWD in silver. That is a hard combination to find...especially since I did not want the entertainment package. James Welch, one of the Sales Managers, did an outstanding job finding the car for me, bringing it in quickly, and ensuring that the heated seat recall issue was fixed. He went the extra mile to ensure great customer service. The actual sale was handled by Dennis Dawson...one of the Sales Consultants. Dennis was very knowledgeable, efficient, customer focused, and easy to deal with. Car salesmen often have reputations that make the car buying experience terrible to endure. Dennis is truly the opposite of that; and in fact my wife made the comment “that this was the best car buying experience we’ve ever had in 40+ years of buying new cars.” More

My husband and I drove from Glen Burnie to Frederick to look at our new vehicle! We had looked everywhere in Maryland for a good used Prius with low mileage in our price range, and we found a bunch at Darc look at our new vehicle! We had looked everywhere in Maryland for a good used Prius with low mileage in our price range, and we found a bunch at Darcars, so we made the drive! We are so glad we did! I looooooooooove this car! They were fair with the trade-in value of my car (it was KBB), and worked with us to finance at our bank's rate of 1.9% (the bank was 1.99%, so a small lowering), which allowed us more flexibility than the check we had brought with us. Tony went inside and out of the car and did a complete walk around with us to inspect it, and we were able to test drive it on our own (which I appreciate, because other dealers would ride along and make us drive for a really short amount of time in a restricted circle. It was annoying). We test drove the car during the day, and by night when we had finished, we discovered we had a headlight out! Instead of making us come back to Frederick, we are able to take the car to the Toyota dealer near our house to have us fixed, which is a great time saver! I am looking forward to many years ahead of joyful driving. More

DARCARS Frederick Toyota provided me a significantly higher trade in value for my trade in and a lower price on the new vehicle which I purchased. My experience with this dealership was totally pleasant higher trade in value for my trade in and a lower price on the new vehicle which I purchased. My experience with this dealership was totally pleasant I highly recommend them. More

David, Sasan, John and Jesse were absolutely wonderful to work with. They made the entire process of buying a car as smooth as possible. I was looking for a 2014 Corolla S Plus and David had supplied me a ve work with. They made the entire process of buying a car as smooth as possible. I was looking for a 2014 Corolla S Plus and David had supplied me a very competitive quote within minutes of the request. After talking with him and Sasan, I was sold. I came in that night to purchase and John was great with all of the paperwork. Jesse made the finance portion a breeze. I was in and out within two hours and the experience could not have been any better! I would definitely recommend DARCARS Toyota of Frederick to anyone in the area. More

Mr. Sasan Nevai was very helpful in the sales process, he was very professional and made sure the entire process was handles quickly and smoothly. was very professional and made sure the entire process was handles quickly and smoothly. More

Absolutely the best buying experience I've ever had. Jason and Chris were phenomenal and our salesman Wil was superb. We won't buy anywhere else! Jason and Chris were phenomenal and our salesman Wil was superb. We won't buy anywhere else! More

Very good experience at Darcas although I previous been satisfied on service end with my previous Toyota Tundra truck. First time dealing with sales and Will was very professional, Friendly and made sure satisfied on service end with my previous Toyota Tundra truck. First time dealing with sales and Will was very professional, Friendly and made sure he answered all our questions and showed us the selection of Tacoma trucks in the lot. Awesome test drive in the truck and very satisfied how it handles on the road. Bob Bofinger More