DARCARS Volkswagen

My wife and I came to VW dealership around July 4th to shop around for a new car. Jennifer cordially asked us to drive test a few cars that we had in mind. After driving several cars, we moved on to the f shop around for a new car. Jennifer cordially asked us to drive test a few cars that we had in mind. After driving several cars, we moved on to the financial side of the deal. She explained all our options very thoroughly. Although we hadn't planned to buy a vehicle, the deal VW was able to offer coupled with her exceptional customer service convinced us to buy. We settled on a price that was in our price range. In the process, Jen and others made all the effort to meet our needs. We bought a new VW Passat, and we are very happy with it. The next day we came to the dealership to return a few items from our old car. This time we were assisted by Valentine. He was extremely helpful and provided superb customer service, although we had not bought the car from him. I even called him a few times after that and every single time he went out of his way to be helpful. I really liked my experience at VW Silver Spring and will gladly recommend it to friends and family. Keep it up, guys!!! More

My experience at DARCARS VW was exceptional. My salesman, Valentyn was very knowledgeable of the vehicle I was interested in. He was polite, curteous and performed above my expectations of a salesperson. Fro Valentyn was very knowledgeable of the vehicle I was interested in. He was polite, curteous and performed above my expectations of a salesperson. From test drive to delivery, Valentyn made sure I understood everything about the car and answered all my questions. He also followed up after I took delivery. The General Manager, James made sure all of our needs were met. He gave us a fair price for the new vehicle and our trade. This was the easiest and most enjoyable car buying experience I have ever had. I will definitely buy from Valentyn and James again at DARCARS VW and we will definitely refer them to all our friends. Thank you! I love my new car! Elizabeth Glen Burnie More

I've tried to buy a car twice in the past and haven't been successful in terms of quality but Valentyn was very helpful throughout the whole process making sure I got the best deal. He was also v haven't been successful in terms of quality but Valentyn was very helpful throughout the whole process making sure I got the best deal. He was also very thorough when it came to making sure the car was in tip top shape. I would definitely recommend him to anyone looking to seriously buy a car. Extremely helpful & attentive to detail :) More

I recently bought a new car from Darcars Volkswagen in Silver Spring, and I really love my choice, but even better was the service. I think the price was decent, but Valentyn, the salesman who helped me, Silver Spring, and I really love my choice, but even better was the service. I think the price was decent, but Valentyn, the salesman who helped me, really elevated the sale and made the experience much easier for me. He was very forthcoming, aiding me in my choice as it was my first time ever shopping for a car on my own. Not being pushed into a decision made me feel more comfortable, which helped me want to do business with them. Overall experience was very good, highly recommended! More

Valentin and Orlando were wonderful. Neither of them were pushy, and they both worked hard to get me a great deal. Troia in the finance department was also great. She took a lot of time explaining everything pushy, and they both worked hard to get me a great deal. Troia in the finance department was also great. She took a lot of time explaining everything that showed up on my credit report and how that affected my interest rate. Everyone at Darcars made my first car-buying experience painless. More

I went to DARCARS VW even though I had a closer dealership in mind but wanted to check the competition since I was in no rush to buy. I made an appointment with Mr. Buzhak for Saturday and even tho dealership in mind but wanted to check the competition since I was in no rush to buy. I made an appointment with Mr. Buzhak for Saturday and even though I was roughly an hour and a half late, he was still there to great with a smile. For a young guy, he acted for professional and worked hard with his management team to get me the best deal he could. While waiting for the finance department to run some numbers, Mr. Buzhak and I walked over to the Dodge section of the dealership and talked cars for about a half hour. He definitely knows what he is talking about and is very personable. Even though the deal wasn't exactly what I was looking for, I place the fault on his management team's inability to work with my expectations. This was no fault of Mr. Buzhak and wish him all the best at DARCARS VW. Would recommend this guy to anyone. More

Valentyn was a pleasure to work with. He was easy-going and friendly and did not lay any salesman tactics on us. Very knowledgable about Volkswagen and graciously offered to help in any way he can even aft and friendly and did not lay any salesman tactics on us. Very knowledgable about Volkswagen and graciously offered to help in any way he can even after purchase. More

Valentyn was very friendly from the moment we walked in the door. He was very knowledgeable about the car that I was interested in and was more than willing to answer all of my questions. Valentyn really the door. He was very knowledgeable about the car that I was interested in and was more than willing to answer all of my questions. Valentyn really went above and beyond to ensure that I had the best experience in buying my first new car. I would recommend this dealership to anyone interested in buying a car, and especially Valentyn for his impeccable service. More

I LOVE Darcars VW!!! Using the Costco buying program, I bought my brand new 2013 Passat with NO price haggling, and EVERYONE at the Dealership was courteous, helpful, willing to talk about all the options bought my brand new 2013 Passat with NO price haggling, and EVERYONE at the Dealership was courteous, helpful, willing to talk about all the options in front of me WITHOUT even suggesting more expensive or higher-end options for the sake of selling a more expensive car. The show-room is sleek, impeccably clean and VERY nicely appointed. If you're looking for an exceptional sales person, ask for Uri. He is extremely knowledgable and patient. Also David, who works closely with Uri is SO lovely and kind and brings a relaxed feel to the scary process of buying a new car. The WHOLE experience was flawless and comfortable, and ALL the people, from the General Manager, James to the financing person, Saji, were all genuinely friendly and soooooo helpful. I came away feeling like I got an excellent deal on a fantastic car, and feel like I'll be well taken care of throughout my ownership of this car. I am SOOOOO delighted by the whole experience. Rebecca, Silver Spring, MD. More

I had the most wonderful experience with this dealership in leasing my new Volkswagen Tiguan. I have only purchased from Carmax in the past because I do not like being hassled by car dealers. These two me in leasing my new Volkswagen Tiguan. I have only purchased from Carmax in the past because I do not like being hassled by car dealers. These two men (David Misoi and Al Torabi) were fantastic to work with from start to finish. They really worked on making my payments work for me. I would recommend this dealership over any other to anyone. Even now as I go in for service they treat me like family. Such a pleasure doing business with honest men who seem to really love their job. More