BLUF: Based upon my recent experience with Steven and - Steve A.
BLUF: Based upon my recent experience with Steven and his preowned Rivian sales team (esp. saleman Marvin Sanchez) at Lindsay VW Dulles, I found many things tha sets Lindsay apart from EVERY other preowned Rivian sales option including Rivian itself!
LINDSAY KEY DIFFERETIATORS BASED UPON MY EXPERIENCE:
Below is a summary of what I found to be Lindsay's key differentiators of the preowned Rivian buying experience.
1. Largest preowned Rivian inventory in the VA/MD/DC/PA/DE area BAR NONE! Usually, 50-60+ available on any given day with new ones arriving weekly with 2-3 ones being sold daily apparently.
2. Rivian-specific knowledge by Steven (Preowned Director of Sales) and his Rivian-specific sales team (esp. Marvin Sanchez my sales guy) who are certified to sell Rivians; i.e. not all the sales people at Lindsay can sell Rivians since they aren't *certified* to do so. Again, BIG difference between buying from a Rivian enthusiast himself and his Rivian-certified team than ANY OTHER dealer.
3. Only the BEST preowned Rivians are hand-picked by Steven specifically which are mostly quads and several with powered tonneau covers which was one of my requirements.
4. Vehicle prep is second to none. When they come in, they go to the Richmond SC for any repairs, warranty work, OTA updates, etc.
5. Excellent value pricing. I spent three weeks researching available preowned R1Ts in the MD/VA/PA/DE area w/in 200 miles of my home and I found Lindsay pricing to be BELOW what others offered which makes me I feel like I got a GREAT deal!
The 2022 R1T with 15k miles on it that I purchased from Lindsay was priced at $56k with one previous owner, zero accidents, and with an interior and exterior that was in better condition than my 2023 R1S that I just totalled with 62k miles for which the insurance paid off the $58k! MANY other preowned 2022 R1Ts in the MD/VA/PA/DC/DE area had MANY more miles and were priced significantly higher. The only ones that I found priced lower had been in an accident and/or had interiors and/or exteriors with significantly worse condition.
6. Salespersons that actually are willing to WORK for YOU. Sure, not every customer is a previous Rivian owner who has very specific requirements (e.g. pre-3/23 build date w/ two 12V batteries and 12V powerpoints in the frunk and under the dash) like me; a.k.a. an unapologetic p.i.t.a. ;-). That said, since Lindsay is a 4+ hour round trip from my home, I didn't want to come all the way down there and not get what I wanted. Kudos to my sales guy, Marvin Sanchez who I HIGHLY recommend that stayed in contact w/ me (although not annoyingliy so like many other used car sales guys from other dealers) from the Saturday that I test-drove the first R1T to the Saturday two weeks later when I was ready to buy after test driving a second R1T. To save time on my final trip Marvin helped me narrow down the dozen or so potential R1Ts on the website that met most of my criteria to just two by going out in the lot and confirming my requirments on the specific R1Ts.
7. Extensive details of each vehicle on website. No other website had as many detailed photos including the door sticker w/ the build date on it which was very important to me since I wanted a pre-3/23 buid date with all the stuff that Rivian took away to save costs. Most other dealer websites did not offer free CarFax reports per verhicle. The only room for improvement of the website would be the ability to filter on a few other specific details including powered tonneau cover and wheel size.
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