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DARCARS Volkswagen

4.5

50 Lifetime Reviews

12511 Prosperity Dr, Silver Spring, Maryland 20904
Call (301) 622-7000

Top Reviewed Employees

Saji Vettukattel, Financial Services Manager, DARCARS Volkswagen

Saji Vettukattel

Financial Services Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Mark  McCalla, Assistant Service Manager, DARCARS Volkswagen

Mark McCalla

Assistant Service Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Abdul Basit, Sales Consultant, DARCARS Volkswagen

Abdul Basit

Sales Consultant
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Spence Thompson, Sales Consultant, DARCARS Volkswagen

Spence Thompson

Sales Consultant
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

September 12, 2018

"Horrible customer service"

- MB

Horrible customer service! I had to go to a dealership for repairs. I knew it would be more expensive, but I didn't expect such poor quality service. The repairs took a week, on the last day they offered me a rental car; on several occasions I called to check the status of the repairs and was told my contact wasn't in -- and apparently there is no centralized system that would say if the repairs was complete; they never initiated a call to tell me the status of repairs; on the final day, I was told everything was done and the tech was driving the car for a final test -- 1.5 hours later he was apparently still "testing" the car! Avoid at all costs (and trust me, it WILL cost!)

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Employees Worked With

None of the ones listed

June 02, 2018

"Love my new GTI"

- MK3

Really enjoyed working with Darcars VW. Eduardo was a great salesman, finance was quick & hassle free. I’ll be going back for the R model

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Employees Worked With

Eduardo Diaz
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mark McCalla
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Saji Vettukattel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Tony Zelaya

May 17, 2018

"Great service "

- Nega

Tony and Spence were great. They provided me all the information I needed to make a purchase decision. They took all the time to answer my questions.

Read More

Employees Worked With

Spence Thompson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Tony Zelaya

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Photos & Amenities

  • After Hours Drop-Off
  • Authorized Parts Store
  • Cable TV
  • Customer Lounge Area
  • Express Service
  • Free Coffee
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Quick Lube
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Vending Machines
  • Authorized Accessories Store
  • Automated Car Wash
  • Children's Play Room
  • Drive-In Service
  • Free Drinks
  • Laptop Computers
  • Pet Friendly