Back

DARCARS Volvo Cars

Rockville, MD

4.4
198 Reviews

15401 Frederick Road

Rockville, MD

20855

Directions

By Type

Showing 198 reviews

August 31, 2021

I traveled 600 miles to purchase the Volvo I was looking for. Talbot (sales), Kevin (manager) and Mark (finance) are great to work with. As other reviewers have noted, ask for Talbot, and you'll be deligh More

by JP
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Filipovic, Talbot Layne
Sep 01, 2021 -

DARCARS Volvo Cars responded

Thanks so much for traveling so far to come in. We're so happy to hear that you had a great experience with our team. Thank you for sharing and we hope to see you again soon.

July 02, 2021

I bought a Volvo XC60 from Darcars Volvo last year. In the one year, it has been in the shop SIX times without any repair. All they do is look at the vehicle and say they have to reach out to Volvo corpo More

by Volvo Rater
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paola Mejia
June 18, 2021

Bought a car from Darcars Volvo in Rockville yesterday. It had been a long time since I purchased a car and I never purchased a Volvo before. I experienced great customer service from everyone here. But Ta More

by Tyerose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Filipovic, Talbot Layne
Jun 21, 2021 -

DARCARS Volvo Cars responded

Hi Tyerose, Thanks so much for your wonderful review and recommendation. And congrats on your first Volvo! We look forward to seeing you again.

May 10, 2021

Bought a car from DARCars Volvo in Rockville this past Saturday. During the process I dealt with Talbot and the manager- Kevin. They are both fantastic and made my car buying experience great. If you go t More

by bek13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Talbot Layne
May 10, 2021 -

DARCARS Volvo Cars responded

Thanks so much for sharing your wonderful review with us! Congrats on your new purchase. We hope we see you again soon!

April 24, 2021

Bought a car from Darcars in Rockville last weekend. It was so easy and hassle free. Cristela Torres helped me and made everything so easy. No pressure at all. She even went out of her way to return my tag More

by Linarealtor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cristela Torres
Apr 26, 2021 -

DARCARS Volvo Cars responded

Thanks so much for your wonderful review of your experience with our team at DARCARS Volvo. We're so pleased to hear that they took good care of you. Congrats on your new Volvo and hope to see you again soon.

March 09, 2021

I have been leasing from Darcar Volvo since 2008. Alexander, the manager and Mo Mostafavi are absolutely the best. I go to Darcar Volvo because the service is the best. Mo is most helpful and knowled More

by AfsihalatiAfsi Halati
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Mostafavi. , Alexander Arman
Mar 11, 2021 -

DARCARS Volvo Cars responded

We can't thank you enough for your longtime business and support! It's wonderful to hear that your recent experience went smoothly and we are grateful that you would share this feedback about our team at DARCARS Volvo. Safe travels in your new vehicle!

March 07, 2021

Very friendly customer service. Talbot was very helpful and on the top so that I can get the car I was buying. Most customer-heavy businesses see their customer just as temporary individuals before seeing More

by inouhou1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Talbot Layne
Mar 09, 2021 -

DARCARS Volvo Cars responded

Thanks for the great review and your recommendation. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.

February 15, 2021

Exceptional. There's no other way to describe the team at DARCARS Volvo. The culture starts at the top: Alexander sets a high standard of service, and he takes care of customers as if they are family. This More

by UMich in DC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander, Mo, Haroon, Paola, Alexander Arman, Paola Mejia
Feb 16, 2021 -

DARCARS Volvo Cars responded

Thanks so much for your kind words. We're always happy to hear that our customers are provided with such exceptional service. Congrats on our new Volvo; we hope to see you again soon.

February 11, 2021

Unsatisfactory experience. Implicit Bias Training should be required and mandated. Lack luster performance and disappointing customer service. Never ever should a luxury branded dealership like Volvo dis More

by MNowrangi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Haroon Khan (Service Director), Jimmy Wong (Assistant Service Manager)
December 27, 2020

Accessibility, ease of scheduling appointments, vehicle specific knowledge, and promptly following up with solutions and remedies - all make for a satisfied customer & service advisor relationship. I am More

by MNowrangi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Wong, Assistant Service Manager
Dec 28, 2020 -

DARCARS Volvo Cars responded

Thank you so much for taking the time to leave us this amazing review. We appreciate it and hope to see you again soon.