DCH Academy Honda

Good customer service. I was treated with courtesy and respect and not pressured into buying. Vipin, thank you for your patience and assistance in helping me find the car I wanted. Freddy thanks a million respect and not pressured into buying. Vipin, thank you for your patience and assistance in helping me find the car I wanted. Freddy thanks a million for helping me get a great deal on the car loan. Thank guys! Keep up the good work. More

This could not have been a better experience...Sanjay was so wonderful and kind..he didn't pressure us like other people in other dealerships.. Made my first car buying experience so easy ... Freddy was also so wonderful and kind..he didn't pressure us like other people in other dealerships.. Made my first car buying experience so easy ... Freddy was also great... Def recommending to everyone... Keep up the good work!!!! More

Essam is a knowledgeable and patient salesman. He took the time to make sure I got exactly the car I wanted. I would definitely recommend him to anyone. the time to make sure I got exactly the car I wanted. I would definitely recommend him to anyone. More

Very pleasant experience buying a car. No pressure, everything was explained in detail. Also, the price quoted is what I paid, no hidden extras or last minute surprises. The price was fair and Marcia, everything was explained in detail. Also, the price quoted is what I paid, no hidden extras or last minute surprises. The price was fair and Marcia, our sales person was excellent. I would very much recommend DCH. More

This is the 3rd automobile that I have purchased from here. Fair prices and excellent customer service. Essam was very knowledgable and helpful. I would highly recommend DCH academy honda! here. Fair prices and excellent customer service. Essam was very knowledgable and helpful. I would highly recommend DCH academy honda! More

Paul was extremely helpful and very knowledgable about the car I purchased. He really took the time out to ensure I understood the components of the car. He was very kind and worked hard to get me the p the car I purchased. He really took the time out to ensure I understood the components of the car. He was very kind and worked hard to get me the price I could afford. Tion was also very kind and very knowledgable about the products offered with the sale of the car. Tion worked his best to offer me a great price and accessories that fit my needs. My parents also purchsed a car from here and they were also very pleased with the service. I highly recommend not only this dealership, but these employees to assist in finding you the car of your dreams! More

Bought 2 cars from Joe L at Academy Honda in the past month, both sales were easy no pressure desisions. Working with Joe L, made price negotiations quick and simple. He was also more than willing to an month, both sales were easy no pressure desisions. Working with Joe L, made price negotiations quick and simple. He was also more than willing to answer any of our questions, even if it required research to find the correct answer. Freddie was prepared and made the paperwork portion of the deals quick and simple. We will be back again, and will definately recommend Joe and Academy to others. Thanks Joe! More

I would like to thank Sanjay Chadda very much for the assistacance the past week while i was purchasing a Honda civic si Used Certified. He explained precisely everything there was needed to know about t assistacance the past week while i was purchasing a Honda civic si Used Certified. He explained precisely everything there was needed to know about the vehicle. Also Sanjay spoke to me about safety driving, i got to learn about more safety procedures that i never knew about before. I recommend Sanjay Chadda for a great purchasing experience for a new or used honda. More

Great guy just not happy with the price of my trade but over all good work and great communication very friendly thank you Joe Lisciandri over all good work and great communication very friendly thank you Joe Lisciandri More

I drove 4 1/2 hrs to look at a used car. This was March 30th, 2012. After deciding on which vehicle I wanted to purchase, the problems began. I told them (prior to making the 4 hr trip) what price I was wi 30th, 2012. After deciding on which vehicle I wanted to purchase, the problems began. I told them (prior to making the 4 hr trip) what price I was willing to pay, and that I would not go over a set monthly payment. I ended up walking out after they brought me the 3rd or 4th paper print-out of their offer. And Joe just kept saying look we now took "X" amount off the price. But in actuallity they upped the purchase price, so it looked like they were taking more off. Ok..so business is business and I understand that. I ended up purchasing the vehicle. Next. I live in NY. They issued me a 20 day temporary registration. Joe L. told me a week before it expired I would get a call to make arrangements to mail my permanent plates. I received no phone call. I started calling 5 days before it expired. At first I spoke to the receptionist. She said they were not in. So I tried again 2 days later. I was told they still were not in. The day before it expired I called again, explaining that the temp tag expired the next day. The receprionist stated she was going to put me on hold and call the DMV. "Somehow" I got hung up on. I called back and was put on hold and hung up on again. I then called and asked to talk to Joe Lisciandri's supervisor. I explained the situation to Pete. He then said he would check with DMV himself. He put me on hold, and I got hung up on again. I called back again and got connected with Pete for a 2nd time. He then proceeded to tell me that "There was nothing he could do. The plates were hung up in Albany. And the only thing he could offer was to pay my fine, if I received a ticket for expired tags" I told him this was unacceptable, I have done everything I was suppossed to, and I have never had a ticket in my life and they needed to make this right. He told me again that they could only pay for the fine if I got a ticket. I then asked to speak with his supervisior. He informed me that Adrian did not come in until later that day. I said I would call him then. In the meantime I personally spent 2 hours on the phone with New York State DMV. When I finally got to talk to an actual person they informed me that there was nothing in New Yorks system under my name OR the Vin # for the vehicle I purchased. And that I needed to contact the dealership. I called and spoke to Adrian, explained the whole situation to him. He was actually very decent. He stated this was the first he had heard of it. (which considering I had been calling for 5 days is crazy). He overnighted me a new 20 tag, and emailed me a tracking number. Today is April 25th, and I just received a call that my permanent plates are in. They now inform me that I have to be available to sign for these when they are delivered. Ok...not a huge deal when I work various hours and have 2 babies, but it would be nice to know ahead of time about all the details. NOT ONCE did I receive a call or a "promised" call back from them, other than this call. More