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DCH Academy Honda - Service Center

Old Bridge, NJ

4.6
542 Reviews
Call Service Center (732) 721-3333

542 Reviews of DCH Academy Honda - Service Center

Sort by
February 03, 2024

Friendly professional staff, go through step by step with the problems of the svc vehicle. More

by Martin12mills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Chatzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

DCH Academy Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Joseph Lapore General Manager

Helpful
January 26, 2024

Everyone from the person who greeted me to the service rep to the teller were all very pleasant, polite and professional. More

by bklyn1925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Saviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The gentleman who greeted me when I drove in. and the young lady cashier
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Jan 28, 2024 -

DCH Academy Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Joseph Lapore General Manager

Helpful
January 24, 2024

From the very first moment Ms. Sharon from service was not happy and I told her about my issue with dashboard right side flickering heavily and I have it recorded on video because More

by Tareq
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
She said her name is SHARON
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Jan 27, 2024 -

DCH Academy Honda responded

Tareq, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Joseph Lapore General Manager

Helpful
January 10, 2024

I have always had my service done at Academy Honda and have never been disappointed. Sylvester and George always take good care of me and my car. More

by susanquinn07747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Chatzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2024 -

DCH Academy Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Sylvester and George always deliver such a great experience! Best Regards, Joseph Lapore General Manager

Helpful
January 05, 2024

Very nice keep inform about my car answer all my questions what need to service now and the future More

by Charles Russo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2024 -

DCH Academy Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Academy Honda. Best Regards, Joseph Lapore General Manager

Helpful
December 31, 2023

Reliable and quick service. Very knowledgeable and courteous staff. Over all good customer service experience More

by jayshah0
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jordan
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Jan 02, 2024 -

DCH Academy Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Academy Honda. Best Regards, Joseph Lapore General Manager

Helpful
December 21, 2023

Dealer is doing a great job in helping me resolve a headlight issue that Honda initially refused to cover under their certified pre owned warranty. Appreciate their assistance in taking care of my conc More

by mzangri1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Byrnes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sylwester Brulinski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Modzelewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2023 -

DCH Academy Honda responded

Thanks for sharing your thoughts about your experience with DCH Academy Honda. We appreciate your business and hope to see you again soon! Best Regards, Joseph Lapore General Manager

Helpful
December 18, 2023

High quality repairs, great service. Dealership applies warranties and completes repairs in time promised. Good value. More

by ptkolb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Chatzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2023 -

DCH Academy Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that George met your expectations. Thank you for choosing DCH Academy Honda, we look forward to having you as a valued customer for many years to come! Best Regards, Joseph Lapore General Manager

Helpful
December 18, 2023

Best place to go for Honda service. I am a repeat customer for all my cars. More

by sippy3551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Loeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2023 -

DCH Academy Honda responded

We are very happy to hear Jenna provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Joseph Lapore General Manager

Helpful
December 17, 2023

We have dealt with Sylwester for many years he is very knowledgeable and personal he helps making your vehicle service less complicated More

by nieradkar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2023 -

DCH Academy Honda responded

Thank you for the kind words for Sylwester and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Best Regards, Joseph Lapore General Manager

Helpful
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