DCH Academy Honda

Very delighted to work with Sam B. in Honda New Car Sales. Sam had great follow up skills, and he showed extreme patience upon all 3 visits before buying our FIRST EVER brand new Honda - 2010 Civic Hyb Sales. Sam had great follow up skills, and he showed extreme patience upon all 3 visits before buying our FIRST EVER brand new Honda - 2010 Civic Hybrid. On the first visit, we test drove the Honda Insight. We explained that we needed to do our homework as we wanted to also test drive a Toyota Prius since this was our first hybrid car. After testing the Prius, we explained to Sam that the Prius was quieter. He asked us to come back for a second test drive to make sure. Since I did ntot like the Insight due to wind noise at higher speeds, Sam had the Civic Hyrid pulled out from the snow it was buried in. I explained that my wife had to also test drive it and I had to come back with here. We did on the next Tuesday (Jan 25). After test driving it, we purchased the car, and he wanted us to take the car that night. I explained that although I would agree, I really could not look at the car for perfection - meaning scratches, etc. Sam also noted with the dealers's checklist that the owner's manual was missing and that it would be special ordered. Of course, on Wednesday we had a snowstorm, and on Thursday, when Sam followed up, I explained there was a scratch on the dash. DCH Academy Honda delivered on the owner's manual, on repairing the scratch, and on repairing the TPMS sensor in one tire. A dealership is not considered great on having no imperfections, but more on the management of exceptions - this is where Sam, dealership management, and the dealership support staff at the dealership really follow through to excellence. It is for these reasons why DCH Academy Honda has received a high rating in all categories. More

I would like to rate all the categories with 5 which indicates how great was my experience. If we are talking about the customer service, Quality of Work & Friendliness, Essam was very friendly, pro indicates how great was my experience. If we are talking about the customer service, Quality of Work & Friendliness, Essam was very friendly, profession and know his job very well. He took me step by step though the process. I did not even feel the time. After 50 minutes, I was driving my Pilot home. Regarding the price, when I told Essam that I did my homework on the internet searching for my future car with all the options that I would like to have, he offer me a price that is less than all the competitors. The overall experience was so good from Essam and all the DCH Academy Honda staff and I defiantly advise any potential Honda buyer to visit DCH Academy Honda and ask for Essam Beshay. More

Great experience at this dealership. Jerry was awesome!!! My whole experience was first rate from start to finish. Sales manager was very helpful. Will definitely buy a car again from this deal awesome!!! My whole experience was first rate from start to finish. Sales manager was very helpful. Will definitely buy a car again from this dealership. Thanks everyone for making the car buying experience pleasurable. More

I went to this dealership to inquire about an 09 Honda Fit that i saw online. Was helped by Emily who worked very hard to get the price i wanted. Purchase was quick and painless and she was very helpful. Fit that i saw online. Was helped by Emily who worked very hard to get the price i wanted. Purchase was quick and painless and she was very helpful. The dealer even went as far as to help me with an issue I was having with my tire a few days after I purchased the car. I was promised a replacement a few days from today. Thanks to Emily, Adrian, and Peter for all their help. BEST HONDA DEALERSHIP I'VE EVER BEEN TO, VERY HELPFUL AND PERSONABLE, WILL BUY AGAIN AND RECOMMEND TO FREINDS AND FAMILY. Anthony B. More

Just as they advertise - No haggle, No hassle! Simply provided the best price for leasing a Honda Civic. Got the color we wanted. Really nice sales team. Also, got a remote starter installed at no charge provided the best price for leasing a Honda Civic. Got the color we wanted. Really nice sales team. Also, got a remote starter installed at no charge! The best sales experience I have ever had with a car dealer. More

The people at this dealership were extremely friendly and willing to work with me. I had a need to get rid of 2 cars and we accomplished that and wallked out with a Honda Accord. They accomodated my needs willing to work with me. I had a need to get rid of 2 cars and we accomplished that and wallked out with a Honda Accord. They accomodated my needs and I was very satisfied. I would highly recommend this dealership. More

Got a price online and brought it into the dealership. Everything went very smooth and they were able to get me a great rate on my financing. Erich Tam did a good job explaining the cars available and whi Everything went very smooth and they were able to get me a great rate on my financing. Erich Tam did a good job explaining the cars available and which one would be perfect for me. Hussain in financing was nice and didn't pressure me at all. I didn't want some of the options and I wasn't pressured into buying them. I enjoy the car a lot compared to my old one and will be definitely purchasing another Honda in the future from them due to the great price and service. More

After going to several dealers and waiting for hours, I was surprised at how easy my deal was at DHC Honda. I first worked with Stephanie in the Internet Sales Department. It was so much easier to get my was surprised at how easy my deal was at DHC Honda. I first worked with Stephanie in the Internet Sales Department. It was so much easier to get my quote over the phone with a breakdown. When I went into the dealer a few days later, they honored everything that I discussed with Stephanie online. My salesman was Nitin Bassi. He was wonderful. He got everything done for us, and instead of waiting around for the car to be cleaned, my husband and I went to lunch. We came back and waited for maybe 10 minutes for the finance manager, Hussain Chaudhary. Everything was simple and fast. I hate waiting at dealerships that take hours to process paperwork and try to haggle prices with you. I had a wonderful experience, and I highly recommend this dealership to anyone in the market for a new car. I'll continue this review once I receive the extra accessories that I purchased for my car. More

I went to DCH Academy Honda to buy a certified used Honda. I knew what I wanted because I had researched online. We worked with a knowledgeable and pleasant salesman. This was an entirely low-pressu Honda. I knew what I wanted because I had researched online. We worked with a knowledgeable and pleasant salesman. This was an entirely low-pressure sale, which was very nice. They didn't play games, so everything went smoothly. Overall I was very satisfied with the purchase of my car. More