DCH Brunswick Toyota

Hello! I believe you do not have the highest category that should be given to DCH Toyota Service in North Brunswick. Mike DeAnglis from their service department and his technican receives an "Exceeds Ex that should be given to DCH Toyota Service in North Brunswick. Mike DeAnglis from their service department and his technican receives an "Exceeds Excellence" in every category! I believe I can say that as not only have I brought in my own Toyota cars but I have brought in my daughters Honda cars and each time, have had superior service from the front end/reception desk thru to the service itself done by trained technicans. I have never had to bring back my car for any reason and when my car is given back to me - it is cleaned, new stickers and thanks from everyone. I love my Highlander and the only other people that love my car as much as I do is Toyota DCH. I am treated as a queen there too with always newspapers to read, computers to use, coffee and even snacks - with a great number of tables in a comfortable waiting area. My hats off to Mike DeAngelis and his team. I wouldn't go anywhere else with any of my cars! Thank you! Sincerely, Rebecca Brenowitz More

They tried to get me to pay for a warranty covered problem but conceded in the end. It took 9 attempts (4 e-mails and 4 phone calls) to get an appointment. The 9th call was to the Service Manager. Whi problem but conceded in the end. It took 9 attempts (4 e-mails and 4 phone calls) to get an appointment. The 9th call was to the Service Manager. While I was successful in getting an appointment he was sarcastic, arrogant and argumentative More

Ray and Patrick made buying a new car an easy and painless process. I felt like I was getting a quality prduct for a good price. The service was outstanding and they amde me feel comfortable throug painless process. I felt like I was getting a quality prduct for a good price. The service was outstanding and they amde me feel comfortable throughout the whole process. I would definitely recommend this dealership to anyone looking to buy a new or used car. More

At the DCH dealership, I found the staff to be helpful and friendly. Of all of my car buying experiences, this one was one of the smoothest. Lisa was extremely knowlegeable about the inventory. She was and friendly. Of all of my car buying experiences, this one was one of the smoothest. Lisa was extremely knowlegeable about the inventory. She was also extremely accomodating to my needs and wants. Her knowledge of all aspects of the dealership amazed me. Brian gave me the tutorial on my car. I was very nervous, and he made me feel at ease. He was patient, knowledgeable, and enthusiastic. His lesson made me feel like an expert by the time I pulled off the lot. Rafal was the salesman that brought me to the dealership. He showed me the cars he had that closely matched my wants/needs. This was huge for me, because I had NO intention of buying a Prius, but I was wowed by the car and the staff! More

To Whom It May Concern, Henry Rey was a perfect To Whom It May Concern, Henry Rey was a perfect gentleman throughout entire process. I did my research and couldn't decide between Honda Accord an To Whom It May Concern, Henry Rey was a perfect gentleman throughout entire process. I did my research and couldn't decide between Honda Accord and the Camry. Mr. Rey was informative, responsive to my questions, and certainly made my decision easier to buy this car. Once I decided to purchase, the transaction was seamless with everyone in the dealership from the finance guy(who was terrific) to the gentleman who went over the car with me. I will certainly recommend this dealership to anyone I know looking to purchase a vehicle. Tom Ryan More

Russell is a very effective salesman, actually meeting us outside asking us if he could help us even before we entered the showroom. He showed us exactly what we wanted, never steering us to anything else. outside asking us if he could help us even before we entered the showroom. He showed us exactly what we wanted, never steering us to anything else. He was very patient, even though we changed our minds halfway through the purchase process. He found us what we wanted, and then brought in his manager to try to work through some credit issues. They gave us a great price that we could work with. He was always available, through his cell phone number, and yet never pushy. I'm very sensitive to that. Another rep named Brian was excellent at showing us how the new prius worked, while not overwhelming us. He never hurried us, even though it was his anniversary. All in all, it was an enjoyable experience, and we recommend this dealership. We have purchased here in the past and would go again. More

The sales person Mr. Edmund Leung is very professional, helpful and frendly. The accountant was not so friendly. The accountant continuesly force me to accept the additional service options for long t helpful and frendly. The accountant was not so friendly. The accountant continuesly force me to accept the additional service options for long time despite I was tired and refuse. Hope he will learn to consider customer's need and feeling, not so pushy; and deal with costomer professionally. More

Overall, I had a great experience. Abeth was extremely helpful and very patient. Cary went above and beyond the call of duty to accommodate my needs. Stu did a great job in helping me get through the pape helpful and very patient. Cary went above and beyond the call of duty to accommodate my needs. Stu did a great job in helping me get through the paperwork. My wife loves her new 2011 Toyota Camry LE! More