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DCH Brunswick Toyota

North Brunswick, NJ

4.5
1,727 Reviews
-Upfront, no-haggle transparent pricing which saves you time and money • -DCH is the largest auto group in New Jersey, which provides you with a greater selection of new and pre-owned vehicles -Our service department is open 6 days per week, with available online scheduling, and indoor drive-in valet parking -We are recipients of the J.D. Power’s Dealers of Excellence Award based on actual customer satisfaction surveys -Consistently ranked among the best on review websites such as DealerRater.com, Edmunds.com, Cars.com and Google+ -DCH is proud to promote safe teen driving in our communities by sponsoring SADD (students against destructive decisions) including chapters in North Brunswick, South Brunswick, and Edison High Schools, and our own Teen Safe Driving Foundation -We are a proud winner of the Toyota President's Award, the highest honor a dealer can receive from Toyota, based on ethical business practices and customer feedback/satisfaction -We have a “A+” rating with the Better Business Bureau -We are a Certified Toyota Mobility Dealer
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1504 US-1

North Brunswick, NJ

08902

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Showing 1,727 reviews

November 18, 2023

Extremely long wait and no communication from the advisor. Wasn't told prior that the part needed had to be ordered. More

by upiatorresmaria
Recommend Dealer
No
Nov 21, 2023 -

DCH Brunswick Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 17, 2023

Professional. Helpful. Timely. Clean. Honest. Convenient knowledgeable informative need to bring back muffins to eat More

by smke45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of those
Nov 17, 2023 -

DCH Brunswick Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Brunswick Toyota. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 17, 2023

Courteous employees Professional. Keeps me updated with the progress of the what they're doing with my car More

by ADIAMRNC
Recommend Dealer
Yes
Nov 19, 2023 -

DCH Brunswick Toyota responded

Thank you for taking the time to leave us a five-star rating. We are very happy to have provided you with a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 17, 2023

Accommodating and knowledgeable My agent treat me with warm greetings and help me for any concerns that I have. Accommodating, approachable and knowledgeable because he will get back to me right away. More

by MARYJOCELYNCABRERA
Recommend Dealer
Yes
Employees Worked With
Geoffrey and Gary Peralta
Nov 19, 2023 -

DCH Brunswick Toyota responded

Mary Jocelyn, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 17, 2023

Your team at DCH were outstanding. we were very pleased with the service we received. More

by Jacmare0734
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hamza Imtiaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tung Lee
Nov 19, 2023 -

DCH Brunswick Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Brunswick Toyota. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 16, 2023

Excellent service with great efficiency,; Steven, 1 of your Customer Service Associates is outstanding & represents the Service Dept so well More

by Rick Bramm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Tavaras
Nov 16, 2023 -

DCH Brunswick Toyota responded

Thank you, Rick, for taking the time to leave us a five-star rating. We are very happy to hear that Steven provided you with a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 15, 2023

Vehicle check in took a long time. The work was done very fast but Geoffrey waited 45 mins or so before telling me my vehicle was ready. On schedling the appointment, the rep told me I More

by Punjren7325
Recommend Dealer
Yes
Employees Worked With
Kevin
Nov 16, 2023 -

DCH Brunswick Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 15, 2023

Travis was very helpful and extremely professional! I would recommend anyone to visit and ask for him ! More

by Sean O'Hara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis McCloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

DCH Brunswick Toyota responded

Sean, Thanks for sharing about your experience with DCH Brunswick Toyota. Travis and our team appreciate your business and hope to see you again soon! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 14, 2023

Everything went well but car was super dirty; for the amount of mine spent, I expected car to be washed. More

by lisandra.vicioso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

DCH Brunswick Toyota responded

Lisandra, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 14, 2023

Great car maintenance service, timely and thorough. Highly recommend for keeping vehicles in top condition. More

by Tommie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

DCH Brunswick Toyota responded

It has been a pleasure serving you, Tommie. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Brunswick Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

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