Paul Swenarton

During my venture for the day, my engine light came on! I immediately went to my dch brunswick family for assistance. 🌟Steven and 🌟Gary started my invoice today, regarding my engine light alert. 🌟Stacey I immediately went to my dch brunswick family for assistance. 🌟Steven and 🌟Gary started my invoice today, regarding my engine light alert. 🌟Stacey, also provided helpful insight and she's always personable and kind. 🌟Kevin@Technician, took care of my vehicle on the spot with urgency! Thank you, my dch brunswick family for always providing exceptional service... even on short notice without inconveniences! You guys are Amazing!!🤗🙏🏽🙌🏾🌟💛 🌟Shout out to Rich V., at Service Dept... who wasn't in office today. However, he's always helpful, knowledgeable, and courteous when I need advice or assistance. Thank you everyone!! Shout out to 💛Nancy, and the entire Dch Brunswick Toyota team!! More

Print

😃💛I've been a loyal customer since 2018, and I gotta say, 🌟Steven T., 🌟Rich V., and 🌟Paul S., were helpful, knowledgeable, and supportive during my vehicle needs. They've Always provided Exceptional say, 🌟Steven T., 🌟Rich V., and 🌟Paul S., were helpful, knowledgeable, and supportive during my vehicle needs. They've Always provided Exceptional customer service!! They are my Toyota family and it's ALWAYS a pleasure doing business with them upon every visit! 🌟🎉🌟🎉💯💛Special Shout-Out to Associates: Nancy, Juan, Stacey, GARY, Geoffrey, Chris... Also, Service&Parts Department Service Managers: Kevin, Andre, and Mike!! THANK YOU, ALL for your Awesome and Exceptional Customer Service!!🌻Thank you very much, for your transparency, honesty, and the warm, courteousness, and kind, customer service experience towards me and my vehicle's needs. Thank you, ✅DCH Toyota Certified Technicians, Robert, Miguel, and everyone!! Keep up the Awesome, Satisfactory, and Phenomenal work that you do!! Your trained skills and expertise, is what keeps us safe on the road. Thank you, All! #😃🌟🫶🏾Beep, Beep! #Toyota! Let's Go Places!!🙏🏽🙌🏾💯 More

Print

This dealership is horrible. The culture here is broken. It’s impossible to get anyone to help you with parts. Service writers are glued to their chairs and computer screens even The culture here is broken. It’s impossible to get anyone to help you with parts. Service writers are glued to their chairs and computer screens even when there are no customers to serve. Plenty of personal with Toyota shirts on but if it’s not “their department “ they just shrug their shoulders and don’t care. There is no parts counter available. Employees just call someone, somewhere, and nothings happens. Customer Relationship Manager was useless too! I own 4 Toyota’s but they treat you like garbage anyway. All employees I came in contact had a serious “I really don’t care attitude “. More

Print

DCH Brunswick has been very good my car, I’m glad to have someplace to get my car taken care of someplace to get my car taken care of More

by gaudain53 Verified Customer Verified Customer

Print

DCH Brunswick has the worst service department of any dealer I have ever been to. They do not do quality work on cars as you would think a dealership would. Paul was great, though the situation did get m dealer I have ever been to. They do not do quality work on cars as you would think a dealership would. Paul was great, though the situation did get me heated about them putting a zip tie to fix my mudflap without my knowledge, he knows how to make it right. I will be taking my vehicle to another toyota dealership for its service from now on. More

by TLC1278 Verified Customer Verified Customer

Print

Very professional and curtious staff. Extremely thorough. Explained everything and performed extra test for radio updates. Extremely thorough. Explained everything and performed extra test for radio updates. More

by RBMCD Verified Customer Verified Customer

Print

Everyone is extremely friendly and helpful. My service was fast and efficient. I was in and out under an hour. My service was fast and efficient. I was in and out under an hour. More

by ALLISON_SADOWSKI Verified Customer Verified Customer

Print

Great! Less waiting period. Look ok so far. Nice waiting room. Checkin was good. Counter was good. Less waiting period. Look ok so far. Nice waiting room. Checkin was good. Counter was good. More

by G_RAJESHRI Verified Customer Verified Customer

Print

Everything was very organized. Everything ran smoothly. I like that they send a video for you to see when they are done Everything ran smoothly. I like that they send a video for you to see when they are done More

by ACKERMAN629 Verified Customer Verified Customer

Print

Service was excellent but took too long. With appointments it should be no waits but it took 2 hours for my service. With appointments it should be no waits but it took 2 hours for my service. More

by RLBADLANI Verified Customer Verified Customer

Print