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DCH Brunswick Toyota

North Brunswick, NJ

4.5
1,565 Reviews
-Upfront, no-haggle transparent pricing which saves you time and money • -DCH is the largest auto group in New Jersey, which provides you with a greater selection of new and pre-owned vehicles -Our service department is open 6 days per week, with available online scheduling, and indoor drive-in valet parking -We are recipients of the J.D. Power’s Dealers of Excellence Award based on actual customer satisfaction surveys -Consistently ranked among the best on review websites such as DealerRater.com, Edmunds.com, Cars.com and Google+ -DCH is proud to promote safe teen driving in our communities by sponsoring SADD (students against destructive decisions) including chapters in North Brunswick, South Brunswick, and Edison High Schools, and our own Teen Safe Driving Foundation -We are a proud winner of the Toyota President's Award, the highest honor a dealer can receive from Toyota, based on ethical business practices and customer feedback/satisfaction -We have a “A+” rating with the Better Business Bureau -We are a Certified Toyota Mobility Dealer
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1504 US-1

North Brunswick, NJ

08902

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Showing 1,565 reviews

December 07, 2017

We were at the delearship for approximately 3 hours I think. We have alwas bought our cars at DCH dealearships. For Toyota we go to DCH Brunswick. We ony come here to see Giovanni Mancipe to help us since we f More

by krsna157
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tung Lee, Pierre Gonzales, Giovanni Mancipe-Millan
Dec 13, 2017 -

DCH Brunswick Toyota responded

Thank you for the 5-star review! Giovanni will be thrilled with your recommendation and kind words. Please come back to visit us again soon! As a reminder, please complete the Toyota Factory Survey when you receive it online. Sincerely, Lisa Ocasio, General Sales Manager

December 07, 2017

Bad costumer service and miss handled personal information. No one puts attention to a costumer while he looks confuse on the floor. I had to go and find the sales men my self, I was told some one was going to More

by erd6486
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nikhilkumar Joshi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tung Lee, Abdo Behary
Dec 26, 2017 -

DCH Brunswick Toyota responded

Thank you for taking the time to provide your feedback. I am disappointed to hear about your experience at our dealership. I can assure you that this is not the standard of customer service we strive to provide. I would appreciate the chance to speak with you so I can learn more and hopefully restore your faith in us. Please contact me at 732-798-2747 or email me at locasio@dchusa.com at your earliest convenience. I hope to hear from you soon. Sincerely, Lisa Ocasio, General Sales Manager

December 07, 2017

Personable and Helpful with No Sales Pressure I found DCH Brunswick Toyota because of their excellent service department, so when my 2008 Prius was declared a total loss after an accident, I went More

by ainerae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Devivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russell Hill, Reagan Ayim
Dec 13, 2017 -

DCH Brunswick Toyota responded

Thank you for the 5-star review! Reagan and Russell will be beyond grateful for your recommendation and kind words. We hope you enjoy your new Prius, and we look forward to you next visit! As a reminder, please complete the Toyota Factory Survey when you receive it online. Sincerely, Lisa Ocasio, General Sales Manager

December 07, 2017

Love Lisa and the staff Love the staff and Lisa!!!!! Everything went smoothly and was out fast. Can't say enough about Toyota dealer.. got all my car's there in the past 10 y More

by maranshop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Devivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stanhope Otuonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2017 -

DCH Brunswick Toyota responded

Thank you for the 5-star review! Lisa will be very happy with your kind words. We are glad she was able to make your experience easy and hassle-free. Please come back to see us anytime! As a reminder, please complete the Toyota Factory Survey when you receive it online. Sincerely, Lisa Ocasio, General Sales Manager

December 06, 2017

Outstanding! My new Camry purchase was wonderful! By far the best car buying experience I have ever had. I strongly recommend DCH Brunswick Toyota and its professi More

by TheKat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kaminiski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Devivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hesh Ismail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tung Lee, Michael Serra
Dec 13, 2017 -

DCH Brunswick Toyota responded

Thank you for the 5-stars! Enjoy your new Camry! As a reminder, please complete the Toyota Factory Survey when you receive it online. Sincerely, Lisa Ocasio, General Sales Manager

December 06, 2017

Always a pleasure I've purchased multiple Toyotas from this dealership over the years, and it's always been a great experience. On top of that, the service department i More

by broll76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikhilkumar Joshi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tung Lee, Abdo Behary
Dec 06, 2017 -

DCH Brunswick Toyota responded

Thank you for the excellent review and repeated purchases!

November 27, 2017

Toyota RAV4 Boris Binyatov is a great asset to your company. Nice to see such soft spoken person. He is knowledgeable and very professional. Thanks once again Bor More

by Naga@DCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tung Lee, Boris Binyatov
Nov 27, 2017 -

DCH Brunswick Toyota responded

Thank you for the awesome review of your experience working with Boris!

September 24, 2017

2011 Nissan Rouge Juan Martinez is a great assest to your company. Mr. Martinez went above and beyond the call of duty. He is patient, Knowledgeable and very professi More

by arlene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Martinez
Sep 25, 2017 -

DCH Brunswick Toyota responded

Thanks for this great review, Arlene! I am so pleased to hear that you had an excellent experience with Juan. Your compliments will be passed along to him, and I hope that we can take care of you again soon!

September 10, 2017

Great experience at DCH Purchased a new 2017 Camry SE from DCH recently. Henry Davis in Sales was very helpful, friendly, and knowledgeable about the products. I would recomm More

by LeeB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kaminiski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Devivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Davis
Sep 11, 2017 -

DCH Brunswick Toyota responded

Thank you for this great review, Lee! We are so pleased to hear that you had an excellent experience working with our team. We appreciate you giving us the opportunity to correct our mistake, and we hope that we can take care of you again soon! Sincerely, Lisa Ocasio, General Sales Manager

September 02, 2017

"Truly exceptional" service! The staff is very friendly and professional. I really enjoyed interacting with them. I definitely look forward to working with them on future purchase More

by rschaefermd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Devivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2017 -

DCH Brunswick Toyota responded

Thank you very much for this great review! We appreciate your kind commentary about our team! We look forward to working together in the future.

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