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DCH Brunswick Toyota

North Brunswick, NJ

4.5
1,730 Reviews
-Upfront, no-haggle transparent pricing which saves you time and money • -DCH is the largest auto group in New Jersey, which provides you with a greater selection of new and pre-owned vehicles -Our service department is open 6 days per week, with available online scheduling, and indoor drive-in valet parking -We are recipients of the J.D. Power’s Dealers of Excellence Award based on actual customer satisfaction surveys -Consistently ranked among the best on review websites such as DealerRater.com, Edmunds.com, Cars.com and Google+ -DCH is proud to promote safe teen driving in our communities by sponsoring SADD (students against destructive decisions) including chapters in North Brunswick, South Brunswick, and Edison High Schools, and our own Teen Safe Driving Foundation -We are a proud winner of the Toyota President's Award, the highest honor a dealer can receive from Toyota, based on ethical business practices and customer feedback/satisfaction -We have a “A+” rating with the Better Business Bureau -We are a Certified Toyota Mobility Dealer
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1504 US-1

North Brunswick, NJ

08902

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Showing 1,730 reviews

November 08, 2023

Only for oil change it took more than 2 hours. I wish it didn’t take that long More

by GA.CHSAP
Recommend Dealer
No
Employees Worked With
Paul Swenarton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2023 -

DCH Brunswick Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 08, 2023

It is a good service however I feel like this dealership is lacking in other amenities compared to other dealerships. For example many dealerships that I go to have free food and coffee machines that work. More

by shamsmeher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Swenarton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jabril Doty
Nov 08, 2023 -

DCH Brunswick Toyota responded

We appreciate your business and our entire dealership team looks forward to serving you for all of your automotive needs. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 06, 2023

As always David is very professional and give the best information. will be back in the future More

by WSMITH11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Alarcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

DCH Brunswick Toyota responded

Thank you! David and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Brunswick Toyota.

November 06, 2023

Amir was very helpful and professional. Car was as described . Overall grate experience , I would definitely come back gain More

by MARCELGRANDOV
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amir Romero-Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

DCH Brunswick Toyota responded

Marcel, Here at DCH Brunswick Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Amir, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 05, 2023

Still it is not a comprehensive service for any customer. Wheel alignment or any precautionary service should cover everything in comprehensive then only it becomes best service. Nothing should come out of c More

by SRIHARIPRIYANKA2229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Devivo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Peralta 3star, Michael Serra
Nov 05, 2023 -

DCH Brunswick Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 15, 2023

Sales process was great, were very transparent and gave me a great deal. Shout out to Jabril & Hesh! More

by connor.leahy95
Recommend Dealer
Yes
Employees Worked With
Mohamed Rizvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hesh Ismail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Arcila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jabril Doty
Oct 17, 2023 -

DCH Brunswick Toyota responded

Connor, first and foremost thank you so much for leaving this fantastic review! At DCH Brunswick Toyota, our team will do whatever it takes to make sure our guests get the best deal. I hope you are continuing to enjoy your new ride and can't wait to see you again soon! Sincerely, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747

October 14, 2023

Mi experiencia fue excelente. Amir tuvo mucha paciencia e interés en responder todas las preguntas que tenía que responderme, antes de decidirme a comprar mi primer carro... me se More

by Jesus Medina
Recommend Dealer
Yes
Employees Worked With
David Alarcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amir Romero-Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

DCH Brunswick Toyota responded

Apreciamos sus amables comentarios, Jesus. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747

October 07, 2023

Stan was great through entire process, got exactly the car we wanted for a fair price. he walked us patiently through all aspects. Extremely professional and informative. Very satisfied customer. Would de More

by Adam Townsend
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stanhope Otuonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

DCH Brunswick Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Adam. Sincerely, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747

October 04, 2023

Absolutely amazing experience. No hassle sales experience. Worked with me on everything I needed. Shout out to Johnny! More

by Stephen007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Mayfield
Oct 06, 2023 -

DCH Brunswick Toyota responded

Stephen, thank you, and congratulations on your purchase! I am so pleased that we could make your visit easy and hassle-free, and I believe that's how every car-buying experience should be. I am sincerely grateful for your business! Sincerely, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747

September 01, 2023

Everyone was really friendly and we didn't feel pressured to buy, like other dealerships we had gone to. More

by carolness89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Kaminiski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Mancipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

DCH Brunswick Toyota responded

Thank you for this amazing review, Carol! I really appreciate your business. Sincerely, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747

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