DCH Brunswick Toyota

Very dishonest. I was given an appointment to meet with Christina regarding financing a lease buyout which they said was pre approved. They came up with some excuse why they couldn't do it and just tried t Christina regarding financing a lease buyout which they said was pre approved. They came up with some excuse why they couldn't do it and just tried to sell me one of theirs. I verified with my lease company and they confirmed that the excuse was a lie. Shame on you for your dishonesty More

10,000 mile service quick and efficient.I recommend dealership very highly to friends & family dealership very highly to friends & family More

We were looking for a new 2021 RAV4. Highly recommend Donald Kinsey; he was so patient, explained all the trim differences and worked with us to find the trim that best fits our budget. Took us for a te Donald Kinsey; he was so patient, explained all the trim differences and worked with us to find the trim that best fits our budget. Took us for a test drive and was not the pushy type. Our decision not to buy at that time was related to the inventory and the financial offer Toyota USA had at the time but would definitely go there for our next Toyota purchase. More

Everyone is friendly, considerate, and focused on providing a good customer service experience. All transactions are well organized and efficient and there are no high pressure sales tactics. I felt providing a good customer service experience. All transactions are well organized and efficient and there are no high pressure sales tactics. I felt respected as a returning customer. More

Purchased a 21 Tundra CM AG Limited from DCH. Process Purchased a 21 Tundra CM AG Limited from DCH. Process from start to finish was pleasant and stress free. Came in on August 21st and drove away the Purchased a 21 Tundra CM AG Limited from DCH. Process from start to finish was pleasant and stress free. Came in on August 21st and drove away the next day with my Tundra. Amir got the deal I wanted to finalize the sale. He was great to work and professional. Abdo was another employee whom deserves praises. He assisted me on finalizing the contract and other options available to me. Thank you for all your help. Lisa the boss lady was kind to me as well. Love the Tundra. More

Jason Sim and his sales manager did a fantastic job. We got a great deal and are really happy. We will recommend and shop again. Thank you 🙏 got a great deal and are really happy. We will recommend and shop again. Thank you 🙏 More

Im:very happy for work with Donald Kinsey with buy Toyota Tacoma. He is very hapfull for purchase new used car. He is very profedional Tacoma. He is very hapfull for purchase new used car. He is very profedional More

Thanks to Donald Kinsey., He worked diligently with me to get to a point that I could afford. It was excellent customer service. Thanks again. get to a point that I could afford. It was excellent customer service. Thanks again. More

I am completely dissatisfied with my car buying experience on 6/11/2021 @ DCH Brunswick Toyota when I purchased a 2018 Toyota Corolla The day I purchased the Corolla, I was told that the vehicle experience on 6/11/2021 @ DCH Brunswick Toyota when I purchased a 2018 Toyota Corolla The day I purchased the Corolla, I was told that the vehicle was not a CPO vehicle and that I would need to pay extra to make it a CPO, despite the fact that DCH's website clearly advertised the car as CPO. Julyssa and her manager finally came around and told me the car was CPO. This was very misleading and, in my opinion, downright dishonest. The Corolla had dents on the driver side door. I told DCH I would buy the Corolla provided they agreed to fix the dents at no additional costs. They agreed and I got the agreement in writing (a We Owe statement). I brought the Corolla in on 8/2 to get the dents fixed. When I was shown the finished work, it became obvious that my definition of fixed and DCH's definition of fixed were polar opposites. All they did was try to smooth out the dent. There was no sanding, no painting involved. I expected to see a door that showed no sign of a dent ever being there and I was very disappointed in the finished work. I spoke with Lisa the GM and she told me DCH performed the work that was promised. If you feel like getting taken advantage of, then DCH is the dealer for you. Otherwise I suggest taking your Toyota business elsewhere. More

Thank you Amir for a great car buying experience! The entire team and especially Amir made this purchase easy and enjoyable! Couldn’t be happier! entire team and especially Amir made this purchase easy and enjoyable! Couldn’t be happier! More