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DCH Brunswick Toyota

North Brunswick, NJ

4.5
1,727 Reviews
-Upfront, no-haggle transparent pricing which saves you time and money • -DCH is the largest auto group in New Jersey, which provides you with a greater selection of new and pre-owned vehicles -Our service department is open 6 days per week, with available online scheduling, and indoor drive-in valet parking -We are recipients of the J.D. Power’s Dealers of Excellence Award based on actual customer satisfaction surveys -Consistently ranked among the best on review websites such as DealerRater.com, Edmunds.com, Cars.com and Google+ -DCH is proud to promote safe teen driving in our communities by sponsoring SADD (students against destructive decisions) including chapters in North Brunswick, South Brunswick, and Edison High Schools, and our own Teen Safe Driving Foundation -We are a proud winner of the Toyota President's Award, the highest honor a dealer can receive from Toyota, based on ethical business practices and customer feedback/satisfaction -We have a “A+” rating with the Better Business Bureau -We are a Certified Toyota Mobility Dealer
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1504 US-1

North Brunswick, NJ

08902

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Showing 1,727 reviews

June 10, 2020

My experience with Toytota was extraordinary. Allan Moncada was the best salesman I’ve met. He had a great personality and connected with customers and made sure they were satisfied. He also gave me a More

by Nelly Abdallah
Recommend Dealer
Yes
Employees Worked With
Allan Moncada , Michael Serra
Jun 12, 2020 -

DCH Brunswick Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. All the best, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747

June 07, 2020

Satisfied Customer! All my service advisors (Kervis, Israel and Steven) in past and current are courteous, friendly, knowledgeable, helpful and assures me to feel at ease More

by Theresa C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Devivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nirav Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Advisors: Kervis (Kirby), Israel (Izzy) and Steven!, Giovanni Mancipe-Millan
Jun 10, 2020 -

DCH Brunswick Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Richard Mootz- Service Manager

June 04, 2020

Excellent Customer Service Stanhope Otuonye is an excellent sales rep who provided us with outstanding customer services. Not only was he very knowledgeable about the vehicle we More

by Rohini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanhope Otuonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2020 -

DCH Brunswick Toyota responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Stanhope and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! All the best, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747

May 27, 2020

Awesome Sales Team The sales team worked really hard to get me the truck that I truly wanted. Fast and easy to deal with. Special thanks to Jesus Vergel. More

by RICKY M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Devivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Stith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Vergel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacquelyn Maldonado, Giovanni Mancipe-Millan
May 27, 2020 -

DCH Brunswick Toyota responded

Ricky, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747

May 24, 2020

I went in this morning looking for a car at a certain price.. I don’t have the best credit so the monthly came out a little too high for me.. I gave them my best price and they made it happen for me.. No More

by Ndeluca6
Recommend Dealer
Yes
Employees Worked With
Lisa Devivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Rizvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2020 -

DCH Brunswick Toyota responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747

May 23, 2020

A disgrace I visited by appointment on 5/22 at 1:45 to buy out my leased RAV4. Alough I had been dealing with Jesus over the phone prior to the visit, he met wi More

by Mare031268
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesus Vergel
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2020 -

DCH Brunswick Toyota responded

Mare, we appreciate you taking the time to share your experience. The vehicle-buying experience should be an exciting one, and it appears that we managed to fall short of that with you. We would like to learn more about your visit, so please feel free to reach out at your convenience. We look forward to working with you on this soon. Sincerely, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747

March 18, 2020

Just got my 3rd and 4th car and everything was perfect! See Hesh he really is amazing and helps you with everything you need. Also Mike Serra too care of me as well. Never had an issue or a problem. Also H More

by eggman9094
Recommend Dealer
Yes
Employees Worked With
Hesh Ismail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Serra
Mar 22, 2020 -

DCH Brunswick Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747

February 24, 2020

This dealership really sucks and gives people that apply on line false impressions of getting a car. It's all BS....I went else where and got a 2020 Mitsubishi Outlander....No hassle at all..... More

by rhonda.lige2017
Recommend Dealer
No
Employees Worked With
Ryan Kaminiski
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Alarcon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hesh Ismail
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abdo Behary, Giovanni Mancipe-Millan
Feb 27, 2020 -

DCH Brunswick Toyota responded

Rhonda, thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Sincerely, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747

February 03, 2020

Nice dealership, with a friendly staff. We have gotten a few cars here over the years and we’re always very pleased. Thanks Bharat bhai! More

by SriBalaN
Recommend Dealer
Yes
Employees Worked With
Bharat "BB" Narang
Feb 05, 2020 -

DCH Brunswick Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Kind regards, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747

January 17, 2020

I had a wonderful car-buying experience. Travis answered all my questions, was helpful and there was no pressure to buy. I will be recommending to my friends and family. More

by Charles W
Recommend Dealer
Yes
Employees Worked With
Travis McCloud
Jan 19, 2020 -

DCH Brunswick Toyota responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Travis made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747

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