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DCH Ford of Eatontown
Eatontown, NJ
440 Reviews
At DCH Ford of Eatontown, we are proud to help all of our local drivers from Eatontown and Wall Township to Tinton Falls and Red Bank with any automotive needs they may have.
That includes drivers looking to get that new Ford they have always wanted, those ready to find a reliable pre-owned model that fits their budget, and anyone that just needs the trusted service their vehicle deserves. Learn more about us below before you stop on by to check out our inventory!
A Fun Shopping Experience
When looking to get a new ride, you are in for a truly enjoyable time shopping for the car you want here at our dealership. It all starts with our friendly team of experts. You can work one on one with a member from any of our departments.
Learn more about the capabilities of the F-150, head out for a test drive in the Ford Escape, or get your blood pumping in the Ford Mustang. No matter what you're looking for, you can see what type of financing options you'll have with the new or used vehicle you want right on our website.
Since we work individually with you along each step of the process, we will make sure you leave completely satisfied. Plus, with all the resources and tools right on our website, you can do much of your car shopping right from home if you'd like!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 440 reviews
October 15, 2021
Kyler in service dept was very good and helpful. DCH ford in Eatontown alway does a great job. in Eatontown alway does a great job. More
by Kraazychic
Employees Worked With
October 02, 2021
I liked the car and had very good service when I was there. Definitely a good visit. there. Definitely a good visit. More
by johnjosephpicard
September 21, 2021
They squeezed me in on a Saturday and really bailed me out. Peter found my old service records and they handled an open recall that I had missed. out. Peter found my old service records and they handled an open recall that I had missed. More
by rjm764
Employees Worked With
September 17, 2021
I was very pleased with the entire purchase transaction and would do business with this dealership again. and would do business with this dealership again. More
by willowwood
September 02, 2021
The Service Dept at DCH Ford in Eatontown always does a great job of serving my Explorer. The mechanics are trained well and always leave my car clean. great job of serving my Explorer. The mechanics are trained well and always leave my car clean. More
by Mrpdude01
Employees Worked With
August 27, 2021
Great experience buying my vehicle from this dealership. Everyone was professional and knowledgeable and very informative thru my entire purchase. Highly recommend this dealership Everyone was professional and knowledgeable and very informative thru my entire purchase. Highly recommend this dealership More
by Its4u2p
August 25, 2021
Kyle is an asset to your organization. He is always helpful and caring. Your waiting area could use a little updating. And parking situation coming in is tight. helpful and caring. Your waiting area could use a little updating. And parking situation coming in is tight. More
by Suefooo
Employees Worked With
August 25, 2021
new battery. excellent service. sorry this is what is needed to be said. please allow the customer to say what they want and not be expected to do it in twenty=five words. needed to be said. please allow the customer to say what they want and not be expected to do it in twenty=five words. More
by jwb524788
Employees Worked With
August 25, 2021
Always a Great Experience @ DCH Ford. Was in for scheduled maintenance and they were fast, courteous, professional. Sales, Service, Parts all Great! scheduled maintenance and they were fast, courteous, professional. Sales, Service, Parts all Great! More
by jgviv
Employees Worked With
August 23, 2021
ABSOLUTELY THE WORST DEALERSHIP EVER!!THEY LIE, DECEIVE, ABSOLUTELY THE WORST DEALERSHIP EVER!! THEY LIE, DECEIVE, do SHADY things as well! DO NOT TRUST THEM AT ALL! DCH FORD IN EATONTOWN!! They are a bunch ABSOLUTELY THE WORST DEALERSHIP EVER!! THEY LIE, DECEIVE, do SHADY things as well! DO NOT TRUST THEM AT ALL! DCH FORD IN EATONTOWN!! They are a bunch of liars! They Tell you what you want to hear and then say “we’ll you signed the as is waiver”! We were told the Ford F-150 we purchased went through the 170 point check to insure there was nothing wrong with it. The moment we drove off the lot and came home we noticed NOTHING WAS DONE TO IT! It was not in any way serviced before we purchased it! When I called the very next day they acted all surprised. We did bring it back to get properly serviced but there was still an issue with the steering. Matt drove it with us in it and stated that there was a problem but then blamed it on the large tires. I spoke directly with the service department who advised me they told Matt it has an issue with the steering. It was not until i pressed the issue did it get fixed but they all acted like they were doing us a favor! Sorry, that’s on them! They shift the blame from one person to the next and keep repeating the same line, “you signed the as is waiver”! The radiator fluid is still brown , the oil dip stick is rusted and broken and the radio is still an issue! That should of been fixed during the 170 point check!!! If I would of know this is how they do business I would of brought the truck back the next day and canceled the deal! Bernard also stated the key was a regular “old school” key that we can get cut anywhere to make a copy as the truck only came with 1 and guess what?? That was a lie! It has a chip in it so that’ll cost us at least $100. The place had no ac, we sat there sweating and quite uncomfortable! It’s very dirty and everyone we have dealt with is beyond unprofessional! The only helpful one was Kyle in the service department.We will be actively telling everyone we can about our experience and in all social media sites as well. More
by Jimrae2109
