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DCH Ford of Eatontown - Service Center

Eatontown, NJ

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65 Reviews

65 Reviews of DCH Ford of Eatontown - Service Center

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August 10, 2021

Joe & Kyle provide OUTSTANDING customer service. They are consistently friendly and helpful, but most importantly, they are honest. At every opportunity I continue to recommend this service department - More

by Dawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Bachorik
Aug 11, 2021 -

DCH Ford of Eatontown responded

Thank you for this excellent review, Dawn! Our team is happy to have provided you with a friendly, helpful, and honest experience and we look forward to seeing you again soon!

August 08, 2021

Joe in the service department went out of his way to get this done on my timeline. He kept me up informed and delivered on his promise. More

by JSano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Derocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Bachorik
Aug 09, 2021 -

DCH Ford of Eatontown responded

Hello, our team is happy to have kept you informed throughout your service and completed the repairs within the necessary window. We are thankful for this positive feedback and hope to see you again at DCH Ford of Eatontown.

August 04, 2021

The service department was professional, quick and responsive to all our questions. It was a great experience and we would recommend to friends and family. More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

DCH Ford of Eatontown responded

Hi Steve, our team is happy to have provided you with a professional, quick and responsive service experience and we would like to thank you for this kind review of DCH Ford of Eatontown!

August 02, 2021

Always provides Great service and advisor care and with updated communication throughout the service process from scheduling, service and pick up. Very satisfied Thank you! More

by JPal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Bachorik
Aug 03, 2021 -

DCH Ford of Eatontown responded

Hi JPal, thank you for taking the time to share this excellent review! We are pleased to know our team kept you updated from start to finish and we look forward to having you back for any future needs!

July 18, 2021

Always very friendly and helpful. Professional crew in service Will recommend this place to everyone I know It’s always a pleasure dealing with Warren More

by Tommy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

DCH Ford of Eatontown responded

Hi Tommy, our team is happy to provide you with friendly, helpful and professional service during all of your visits with us here at DCH Ford of Eatontown and we would like to thank you for this kind review!

July 16, 2021

Very attentive and kept me informed of all of the steps involved. He was very pleasant and communicated in a very effective manner. He explained everything clearly and answered all of my questions More

by Bill_Diedrichsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

DCH Ford of Eatontown responded

Hi Bill, our team is pleased to know you were provided with an informative and attentive experience and we would like to thank you for visiting DCH Ford of Eatontown. Our team truly appreciates your business and hopes to have you back for any future needs.

July 12, 2021

called for appointment to have leaking tire repaired, was told to bring it in as soon as I could. When I arrived, my car was worked on in less then 10 minutes and I was on my way after a minimum of time and More

by joem034
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
didn't ask name
Jul 13, 2021 -

DCH Ford of Eatontown responded

Hello, our team is pleased to have repaired your vehicle and gotten you back on the road in a timely manner. We would like to thank you for taking the time to share this review and hope you will reach out to DCH Ford of Eatontown for any future needs!

July 08, 2021

I am a very satisfied customer of the Service Department at DCH Ford of Eatontown. Kyle and Joe always take care of me. They are extremely knowledgeable, dedicated to their customers and a pleasure to work More

by JIM K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Almazan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Bachorik
Jul 08, 2021 -

DCH Ford of Eatontown responded

Hi Jim, thank you for this great review of DCH Ford of Eatontown and our service team. We are pleased to know you are always provided with a knowledgeable and friendly service visit and we look forward to having you back for any future needs!

July 03, 2021

I purchased 4 new cars from this dealer. I get all my service work done here. Sometime I make an appointment and sometime I just show up. The service is done quick and the vehicles are clean when they ar More

by LoveFord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Bachorik
Jul 06, 2021 -

DCH Ford of Eatontown responded

Hello, thank you for taking the time to share your experience with us. Our team truly appreciates your loyalty to DCH Ford of Eatontown and we look forward to having you back for any future needs!

June 29, 2021

My car was repaired sooner than promised. Because this was a recall repair, I assumed it would take longer. To my surprise it wasn't and I'm back on the road. Great job by all. More

by rrlskatr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Bachorik
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