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DCH Freehold Toyota

Freehold, NJ

4.8
2,685 Reviews
DCH Freehold Toyota, located in Central NJ in the town of Freehold, New Jersey, is proud to be one of the premier NJ Toyota dealerships in the area for new, used and Toyota Certified cars, trucks, and SUVs. We serve Monmouth County, Middlesex County and Ocean County. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to make your experience with our Freehold car dealers a good one – for the life of your vehicle. Whether you need to purchase, finance, lease or service a new or preowned Toyota, you have come to the right place. We are conveniently located off Route 9 which is easy to get to from the Garden State Parkway, NJ Turnpike, Rte 18, Rte 79, 295, 95 and 195.
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4268 Route 9 South

Freehold, NJ

07728

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Showing 2,685 reviews

October 27, 2009

Joe was extremely helpful and friendly. He was knowledgable of the product and explained clearly the car to my son. My son is 16 years old and he took the time to describe safety as well as respo More

by peterhot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
joe adorno
Nov 08, 2009 -

DCH Freehold Toyota responded

Thank you for your kind words regarding Joe A. I am happy to learn that Joe went over the importance of safe driving habits with your 16 year old son. As you may already know, "our business is not just about the car". Please go to our website dchfreeholdtoyota.com to learn more about our teen safe driving initiative "Keep it out of cars". In addition to selling and sevicing cars, we are committed to saving lives every day! Happy and Safe Motoring! Regards, William Liang General Manager DCH Freehold Toyota

October 20, 2009

Vinny was extremely cooperative, friendly and efficient in the purchase of our new vehicle. He was always willing to answer all and any questions we asked him. He would also tell us that we should not More

by 22fern19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Vincent "Vinny" Vitolo
Oct 24, 2009 -

DCH Freehold Toyota responded

I am glad you are happy with the service provided to you by Vinny, and that you feel confident choosing us over many other dealerships in the area. We pride ourselves with the best customer care, and your recent purchase is just the beginning of our business relationship in which you will be professional cared for every step of the way. We called it The DCH WAY! Thanks again and I hope you will refer your relatives and friends to experience the same great service at DCH Freehold Toyota. Regards, William Liang General Manager DCH Freehold Toyota

October 12, 2009

We helped a friend purchase a 2010 Camry. Michelle was the first dealer to respond to our internet query. We negotiated a fair price over the phone during the first conversation. A few hrs later, we agree More

by njgoodshopper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Webber, Michelle Weber-Ryan
Oct 12, 2009 -

DCH Freehold Toyota responded

Thank you for spending the time in giving Michelle a very nice review. I appreciate your choosing DCH Freehold Toyota over many other dealers you might have shopped; your friend must also appreciate your effort in helping her with the selection of not only the car, but the dealer you feel comfortable doing business with. We pride ourselves with the best of customer treatment, and your kind words seem to validate our goal. Thanks again, and I hope your friend enjoy driving her new Camry. Regards, William Liang General Manager DCH Freehold Toyota

October 09, 2009

This was absolutely the best interaction I have EVER had in buying a car! Diane was pleasant and wonderful and I felt absolutely at home at this dealership. From filling out paperwork to driving the car (A More

by Melinda Gooch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Shain, Diane Shain
Oct 09, 2009 -

DCH Freehold Toyota responded

Thank you, Ms. Gooch, for spending the time to compliment Diane and Dennis for delivering you a pleasant sales experience. I am glad they were able to extend to you the Southern hospitality right in the Northeast. It goes to show it doesn't matter where we are, in our business, our customers are always Number One! I hope you enjoy driving your new Camry. Regards, William Liang General Manager DCH Freehold Toyota

October 05, 2009

The Sales Team at DCH Freehold Toyota was excellent. Unfortunately the reason for me purchasing my new car was due to damage to my previous Toyota, the sales and financing team at DCG Freehold Toyota wa More

by sean721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Clifton; Gunter Wu
Oct 05, 2009 -

DCH Freehold Toyota responded

I am glad that we were able to help you with replacing the damaged car with a new one, and that you are happy with the process throughout. I will personally thank Mark and Gunther for delivering an unparalled buying experience to you - that indeed is the DCH Way! I also want to thank you in advance for referring others to DCH Freehold Toyota, where we won't rest until our customers are completely satisfied! Regards, William Liang General Manager DCH Freehold Toyota

October 04, 2009

the experience of buying a car is usually a nightmare.this time it was extremely pleasant. the sales consultant matt schork was very knowledgeable and pleasant. he explained everything in deta More

by richardkost
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
matt schork
Oct 05, 2009 -

DCH Freehold Toyota responded

I am happy that DCH Freehold Toyota and Matt, specifically, was able to turn what you described as a normally nightmarish car buying experience into a pleasant dream! That's exactly what our team's commitment is - to deliver the very best customer experience without pressure or dishonest tactics. Thank you in advance also in your confidence in referring your friends and relatives to us. They will be treated with the utmost respect and courtesy. Regards, William Liang General Manager DCH Freehold Toyota

October 02, 2009

We found Vinny Vitolo to be very knowledgeable about Toyotos. He was able to answer all our questions about the RAV4. He made sure we got everything in the car that we wanted. He saw to it that we we More

by mmba5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : incent Vitolo
Oct 05, 2009 -

DCH Freehold Toyota responded

Thank you for your kind words for Vinny, and that he was able to answer all your questions about the RAV4. Buying a new car is a big commitment, and I am happy to learn that Vinny was able to guide you through the process. I want to thank you in advance for referring your friends and associates to DCH Freehold Toyota; I can assure you they will not be disappointed. I hope you enjoy driving your new RAV4. Regards, William Liang General Manager DCH Freehold Toyota

September 30, 2009

Brian was extraordinary in making the process of purchasing a new automobile "grief" free. He is the consummate gentleman who makes you feel at ease and keeps you fully inform throughout the buying More

by WilliamDBarnettJr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hyneman
Oct 05, 2009 -

DCH Freehold Toyota responded

Thank you, Mr. Barnett for having the confidence in DCH Freehold Toyota and Brian. I am glad you are satisfied with the sales experience, which indicates our training to ensure our team treats all our customers like royalty is taking hold. Having owned the 10th Toyota, you must realize the quality that Toyota is known for. thank you for being a loyal customer of ours. Regards, William Liang General Manager DCH Freehold Toyota

September 29, 2009

Great experience all around! My Sale rep, Matt was very informative and answered all my many, many questions and was so patient with me. Levie, in finance, was also so helpful with the whole process and m More

by Dcarlomagno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Schork & Levie Frank
Sep 29, 2009 -

DCH Freehold Toyota responded

I am very happy to hear of your positive experience at DCH Freehold Toyota, particularly relating to your interactions with Matt and Levie. Customers have many choices in today's market, and I am glad you chose us to do business with. I also want to take this opportunity to thank you sincerely for recommending others to us. Regards, William Liang General Manager DCH Freehold Toyota

September 29, 2009

I had a wonderful experience at this Dealership. I walked in late at night and my salesman Vinny had me out within an hour, driving my new Toyota Camry. Thank you Vinny for a great experience and I l More

by Erindunn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Vinny Vitolo
Sep 29, 2009 -

DCH Freehold Toyota responded

I am glad you enjoyed your car buying experience at DCH Freehold Toyota. I will personally thank Vincent for extending to you the level of service that every one of our customers deserve. The car purchase is just the start of our business relationship; it does not end there as we will continue to provide you with the very best service every step of the way throughout your ownership. Thank you again for your business. Regards, William Liang General Manager DCH Freehold Toyota

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