Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DCH Freehold Toyota
Freehold, NJ
2,668 Reviews
DCH Freehold Toyota, located in Central NJ in the town of Freehold, New Jersey, is proud to be one of the premier NJ Toyota dealerships in the area for new, used and Toyota Certified cars, trucks, and SUVs. We serve Monmouth County, Middlesex County and Ocean County. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to make your experience with our Freehold car dealers a good one – for the life of your vehicle. Whether you need to purchase, finance, lease or service a new or preowned Toyota, you have come to the right place. We are conveniently located off Route 9 which is easy to get to from the Garden State Parkway, NJ Turnpike, Rte 18, Rte 79, 295, 95 and 195.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,668 reviews
August 10, 2009
Great customer service by all the staff throughout the entire transaction. Everyone was friendly and courteous and committed to make the deal work. I would certainly purchase from DCH Freehold Toyota in entire transaction. Everyone was friendly and courteous and committed to make the deal work. I would certainly purchase from DCH Freehold Toyota in the future and would recommend the dealership to friends. More
by kzaentz
August 10, 2009
I found John to be extremely helpful and not pushy which is always a turn off! John took time with me, answered my questions, worked with me in every way possible to ensure that the purchase I made was the is always a turn off! John took time with me, answered my questions, worked with me in every way possible to ensure that the purchase I made was the right one for me. John's attention to the personal approach was much appreciated. I am giving a very good rating because I believe the level of personal service was exemplary. More
by wmbenson
Employees Worked With
John Bishop
August 05, 2009
Sales and Service departments are both very good in quality and focus on the customer... Example- our salesperson spent time prepping the car and showing us every detail. Even when things came up af quality and focus on the customer... Example- our salesperson spent time prepping the car and showing us every detail. Even when things came up after the sale, example the GPS system can be confusing, in the mail came a tutorial. Service dept is on top of any service that needs to be done, as well as any sales/coupons... More
by vinrin57
Employees Worked With
3
July 25, 2009
Vincent greeted me on Friday and gave me information I needed about a lease on a 2010 Camry. This was a repeat lease. I returned on Saturday, 7/25 and the deal was finalized and I was out with a new Cam needed about a lease on a 2010 Camry. This was a repeat lease. I returned on Saturday, 7/25 and the deal was finalized and I was out with a new Camry in about 2 1/2 hours. Good experience with Vincent. More
by chairmanss
July 24, 2009
The lease was coming up on our Altima and we had decided to go with a Crossover this time and did the research and test driving. We had looked at the Rav4 and decided to go to DCH Freehold Toyata to do th to go with a Crossover this time and did the research and test driving. We had looked at the Rav4 and decided to go to DCH Freehold Toyata to do the test drive. Well, we liked the car to begin with but Test Driving it sold us and the assistance we got with Vinnie was great! He was not pushy and was willing to do what he could for us in regards to what we wanted. Mainly, I wanted RED. They only had 1 on the lot that was a Limited Edition, which was not in our price range. But Vinnie checked and was able to find that "exactly" what we wanted was on the manifest of some vehicles that would be coming in. We put a deposit on it. Vinnie called us to let us know when it arrived. When we got there, he told ud that a number of people wanted to buy it when they saw it. But I give Vinnie and Freehold DCH credit that they did not sell it from under us and give us some story of it didn't come in yet. They also did not plays games where it came in but with MORE options than what we agreed on and upped the price. They were honest with our purchase. We were able to work out a leasing price that we were both satisfied with and I could not believe what a painless process it was. We have bought and leased many times before and were use to having to wait HOURS at the dealer while all the paperwork was done and everthing was approved. Not here. Vinnie even had the vehicle washed, cleaned and prepped before we got there and it was waiting for us with a banner of Congratulations for the purchase. (Nice touch) I would definately go back for future vehicles. More
by helen1
July 19, 2009
The reason I visited this dealership was because of Vincent Vitolo. He is a straight shooter who values his word and lives by it. The experience dealing with Vinny, Henry & Justin was excellent. Vincent Vitolo. He is a straight shooter who values his word and lives by it. The experience dealing with Vinny, Henry & Justin was excellent. I would certainly recommend any of my friends who are looking for a new vehicle to contact Vinny. More
by Vincent G
July 09, 2009
I recently purchased a vehicle - a Rav4. The salesman I recently purchased a vehicle - a Rav4. The salesman was very friendly and helpful. The entire experience was very positive. And I love the car!!! I recently purchased a vehicle - a Rav4. The salesman was very friendly and helpful. The entire experience was very positive. And I love the car!!!!!!!!!! Ron was able to answer all of my questions and to show me a vehicle with the features I wanted. It actually has more than what I was expecting and am very happy with it. The entire process was handled very efficiently. There was even a banner on the car congratulating me on my purchase, a really nice touch. I have purchased a vehicle from this dealership in the past, and was very satisfied then, which is why I returned to purchase another vehicle. I am very satisfied with my purchase. More
by carowner123
Employees Worked With
Ron Agosto, Ron Agosto
June 29, 2009
Both Dina Garone and Ian Salon at DCH Freehold Toyota were wonderful to work with and were patient with all my questions. They worked well together in responding to my requests for multiple test drives. were wonderful to work with and were patient with all my questions. They worked well together in responding to my requests for multiple test drives. Dina was able to effectively negotiate the deal that I was comfortable with and would highly recommend the dealership to others. They both reflect the type of customer service that I would like to receive and went above and beyond. It was refreshing! Thank you again!!! More
by lleidecker
June 28, 2009
Ron was such a wonderful man to work with. He made my first car purchase a great experience. His method of sales was not pushy at all. He helped me to make the best decision for me while showing me dif first car purchase a great experience. His method of sales was not pushy at all. He helped me to make the best decision for me while showing me different models of the Rav4 and taking me out to test drive both back to back to get a feel for which one I would prefer. If you go there I recommend asking for Ron because he really made buying a car easy. THANK YOU RON!!!! See you when I stop in for tune ups:) More
by Rav4owner
Employees Worked With
Ron Agosto, Ron Agosto
June 27, 2009
after searching from brick to delaware to pennsylvania and with many calls and emails to other dealers with no luck on the tacoma i wanted or they found but jacked the price up.i finnaly called freehold t and with many calls and emails to other dealers with no luck on the tacoma i wanted or they found but jacked the price up.i finnaly called freehold toyota and they arranged a transfer from another dealer for the tacoma i wanted.Ion was my internet salesman and it was cut and dry with the price which was way below msrp.beat everyone else buy quite alot.when i got there me and my wife were treated very nicely from start to end with Ion and Dina.went to finance were we met with justin and was ready to say no to all the add on extra warranties but to our surprise he wasn,t trying to push us to buy anything and the one warranty we bought sold itself.toyota is offering an all out package after your 3/36,000 that covers everything from towing to tires and all else with your vehicle to be fixed free of charge including labor.the package was almost 2,000.00 extra but get this if you dont need it up to the 100,000 warranty toyota sends you back the check for 2,000.00.we had to take it it was like an life insurance policy on my tacoma.justin was awesome as was Ion and Dina.all i have to say is thanks so much your the best we have ever been to and will be back and send friends.5 stars plus and thanks again.when u call ask for Ion and tell them Don sent you with the blue pre-runner tacoma More
by kingcrab40
Employees Worked With
Other Employees :
Ian Salon,Dina Garone,and justin in finance
