DCH Freehold Toyota

On Saturday, I went into your Toyota dealership to look at cars. I was fortunate and extremely lucky to be given Henry. He was wonderful. He understands the true meaning of customer service. He carefully l at cars. I was fortunate and extremely lucky to be given Henry. He was wonderful. He understands the true meaning of customer service. He carefully listened to what I was looking for, asked pertinent questions, and answered my questions. When we went for a test drive he pointed out the features of the car and took me to see your service center. You should be aware that he didn’t just bring me inside to sign the log, but walked me through the entire facility pointing out all the customer amenities and services offered. This was definitely a selling plus for you’re your organization. When we got back, he worked with me to get what I needed to make it a deal. I ended up buying the car. Henry is a gem. Your organization is better for having him on staff. He goes a long way to toward removing the stereotype of the ‘typical used car salesman.” If you could clone Henry, you’d have the best sales force possible. When I went up to the finance office, I met Jamie Eloe. He was incredible helpful in getting me the best financial arrangement possible. He was personable and knowledgeable. It was a pleasure working with him. A person is always excited when they get a new car, but my experiences with Henry and Jamie were an added plus. More

I'm a 3rd time repeat customer at this dealer and it's always a pleasure to do business with them. I've been burned in the past by other sharks posing as dealers and I don't feel that way when I walk into always a pleasure to do business with them. I've been burned in the past by other sharks posing as dealers and I don't feel that way when I walk into this Toyota dealer. I love my new car and the attention to detail and customer service I received. Will be back in the future. More

i simply came to have my oil changed, as soon as service advisor heard that, he started selling me stuff that I didnt need nor want.Claiming that at 60000 miles all filters and transmission oil needs to be advisor heard that, he started selling me stuff that I didnt need nor want.Claiming that at 60000 miles all filters and transmission oil needs to be changed I replied that i had all these things done about 5000 miles he replied that his tech says that tranny oil is dirty (in5000)!!!!!!and needs to be changed again.At this time I asked to speak with a manager and service advisor showed us to his office ,managers name was Mark Lefkus without even offering us to sit down in his office,so there we were me and my wife standing in the doorway of his office as he was sitting and looking at his computer'like his computer was more important then 2 customers that bought and servised their cars here for 12 years and have 4 family members servicing their cars there as well.Needless to say I will never come near Freehold Toyota again and tell all my friends and family to do the same. More

In all the years that we have been buying cars, we have never had such a fun and pleasurable experience. Richie and the sales manager Henry made it easy to complete this purchase. We would recommend the never had such a fun and pleasurable experience. Richie and the sales manager Henry made it easy to complete this purchase. We would recommend them to anyone looking to buy a Toyota. We had been to a few other dealers and no one was as pleasant as them. More

Very kind and professional!!! It didn't take long before the deal was made...made it really comfortable. Salesman and manager was at its best!!! will refer all of friends and family to this dealership witho the deal was made...made it really comfortable. Salesman and manager was at its best!!! will refer all of friends and family to this dealership without a doubt...hope to come back in to purchase the VENZA!!! More

Gunther was very helpful. He explained all of the paperwork and made the whole transaction very personable. He showed me around the car afterward and was very nice. You receive a full tank of gas f paperwork and made the whole transaction very personable. He showed me around the car afterward and was very nice. You receive a full tank of gas from Toyota, which is great. Gunther helped work out a great price for the car and just helped make the whole experience a great one. More

I purchased a 2008 RAV4 from this dealership, and from Mel Greenberg in particular. I had numerous questions for Mel, and he came through with flying colors. This was truly a hassle-free buying experience Mel Greenberg in particular. I had numerous questions for Mel, and he came through with flying colors. This was truly a hassle-free buying experience, unlike other interactions I've had with other dealerships in the past. The car is great - sure made this winter a more enjoyable driving experience. Would definitely buy from again. More

This was the most pleasant experience I ever had in forty years of buying cars. As a customer I was treated as an intelligent person and they did not attempt to make extra money by trying to sell something I years of buying cars. As a customer I was treated as an intelligent person and they did not attempt to make extra money by trying to sell something I didn't want. Not only the salesman but all the employees were helpful and freindly. Would definitly recommend this dealership to my freinds. More

From the time we entered the dealership, Mel Greenberg was courteous, honest and forthcoming in everything he proposed. He was a true gentlemen - advising what should be important to us when we purchasee was courteous, honest and forthcoming in everything he proposed. He was a true gentlemen - advising what should be important to us when we purchasee an automobile. I would definitely buy another car from him - when I need one. More

Kaiyou delivered on what they promised. did not over sell. Didnt feel pressured as I usually do when walking into a new car purchase. Informative and patient with our decision making process. Paperwork sell. Didnt feel pressured as I usually do when walking into a new car purchase. Informative and patient with our decision making process. Paperwork was prepared when we arrived to pick up the vehicle and the car was on the lot almost to the day they suggested it would be there. I liked that they didnt make any promises that they would have been unablle to keep. More