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DCH Honda of Mission Valley

San Diego, CA

4.9
614 Reviews

5812 Mission Gorge Rd

San Diego, CA

92120

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614 Reviews of DCH Honda of Mission Valley

December 10, 2024

Everyone was very friendly, happy and knowledgeable also everyone seem to be in the Holiday spirit & the service wasfawesome and fast, further more the area was clean and organized they answered all my ques More

by mariaaayala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Elton, Cesar Armas, Crystal Alcaide, Frank Moreno, Robert Gonzalez
Dec 11, 2024 -

DCH Honda of Mission Valley responded

Thank you for the wonderful feedback! Our team at DCH Honda of Mission Valley is always happy to provide a friendly and efficient experience. Wishing you happy holidays from all of us here, and we look forward to serving you again in the future!

December 10, 2024

Staff is very helpful, knowledgeable,friendly & polte 😊 would recommend to everyone & certainly to friends & neighbors More

by Mz.purplelady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Alcaide
Dec 10, 2024 -

DCH Honda of Mission Valley responded

Thank you for recommending DCH Honda of Mission Valley! Our team always aims to provide helpful and friendly service. We appreciate your business and look forward to assisting you again in the future!

December 09, 2024

Our sales person was great and very professional. I have leased two vehicles at this location and am very pleased with both vehicles. More

by richsynnott444
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff McPike
Dec 10, 2024 -

DCH Honda of Mission Valley responded

Thank you for sharing your experience with us! We're delighted to hear that our team at DCH Honda of Mission Valley has consistently provided great service. Enjoy your vehicles, and we look forward to assisting you again in the future!

December 09, 2024

Friendly and great customer service! I prefer driving to this dealership than the one in my city. More

by alexis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Lara
Dec 09, 2024 -

DCH Honda of Mission Valley responded

That means a lot to us that you're willing to make the drive, Alexis! Thank you for being a valued customer at DCH Honda of Mission Valley!

December 08, 2024

The service advisor was great, he was efficient with my car maintenance and had everything finished in a timely manner. More

by Annienguyenschulz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kai Cabigon
Dec 09, 2024 -

DCH Honda of Mission Valley responded

We love to hear that our service advisor provided efficient and timely maintenance for your car at DCH Honda of Mission Valley. Thanks for sharing your experience, Annie!

December 07, 2024

Never responded to my phone calls re: questions re: my appointment! Wrote wrong mileage twice.. More

by jjo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph DeLaCruz, Crystal Alcaide
Dec 10, 2024 -

DCH Honda of Mission Valley responded

Hello, I'm so sorry for our lack of communication and any discrepancies in the mileage. Please contact me below so I can learn more about this and attempt to make things right. Thank you. William Haas - Service Manager - williamhaas@dchhondaofmissionvalley.com

December 07, 2024

They checked me in quickly and repaired my vehicle. I checked on some extra parts And the parts guys were thoughtful and understanding. More

by leCarOwner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Elton, Cesar Armas, Crystal Alcaide
Dec 09, 2024 -

DCH Honda of Mission Valley responded

It's awesome knowing your visit went smoothly and our team at DCH Honda of Mission Valley provided thoughtful service. Thank you for sharing your experience, and we look forward to assisting with any future needs!

December 06, 2024

Great customer service. Anthony was able to fit my car at the last minute and provide a Lyft ride to and from my home. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Schaffer
Dec 09, 2024 -

DCH Honda of Mission Valley responded

It was our pleasure to fit you in, George! Thanks for the 5 stars and kind words about Anthony!

December 06, 2024

Would definitely recommend this dealership. Ryan Kiinkel helped us get in to our new car with no stress at all. …. Till our next vehicle purchase😊 More

by monsy_xc3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkel
Dec 09, 2024 -

DCH Honda of Mission Valley responded

Thanks for taking the time to share how Ryan made your car-buying experience stress-free at DCH Honda of Mission Valley! We appreciate the recommendation, and we look forward to assisting with your next vehicle purchase. 🚗

December 06, 2024

It took three calls and a call to Honda headquarters to get my car in for the recall fix. You kept telling me that you did not have the part, but when I spoke to Honda headquarters they said they DID send More

by Bjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad Elton, Crystal Alcaide
Dec 09, 2024 -

DCH Honda of Mission Valley responded

Hello, it's concerning to hear about the difficulty you faced in scheduling your recall fix as we aim for clear communication and efficient service. Please feel free to reach out if you'd like further clarification or have any other concerns regarding the repair. Thank you. William Haas - Service Manager - williamhaas@dchhondaofmissionvalley.com

Dec 10, 2024 -

Bjones responded

I had a question immediately after I bought the car about a message that kept popping up when I started the car…something about a function not adjustable while the car was in motion….took the car in three times to solve the problem….no one in the service department had a solution. Finally it went away when my niece from Canada solved the problem….had to do with connecting the phone. Service department not aware of computer settings?? Bit of a nightmare dealing with your service center.

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