DCH Honda of Nanuet

Recall appointment All employees were very helpful and courteous. I didn't know that they provided a courteous service whereby I was given a ride home. My appointment w All employees were very helpful and courteous. I didn't know that they provided a courteous service whereby I was given a ride home. My appointment was estimated to be 3 hours long, and the car was ready in a little more than that. I was glad I was home and could then find a ride back to the dealership. More

Fast Honest Friendly Perfect dealing with a perfect dealership. Fast. Honest. Upfront. No attempts to sell me things I don't need or want. (I had brought the car into a fa Perfect dealing with a perfect dealership. Fast. Honest. Upfront. No attempts to sell me things I don't need or want. (I had brought the car into a fast oil change service several months ago because I was out of town and they suggested almost $1000.00 of things I didn't need essentially saying I needed it... More

Joe was great to work with. He did not stear me wrong on any of the recommended servkce items for my Accord Sport. Will come back again for service when needed. He did not stear me wrong on any of the recommended servkce items for my Accord Sport. Will come back again for service when needed. More

Service Dept As always, Joe Sanserverino did a great job keeping me informed and and made sure my repair was done in timely manor. Thanks Joe for the good work !!! As always, Joe Sanserverino did a great job keeping me informed and and made sure my repair was done in timely manor. Thanks Joe for the good work !!!! More

Already completed a review so please refer to that one. I submitted it a few days ago and it was very positive. Thanks, Jorie Sear so please refer to that one. I submitted it a few days ago and it was very positive. Thanks, Jorie Sear More

Thorough end-to-end service - it was exceptional! We came to look for a car and our salesperson was fantastic. We didn't buy right away but he followed up with us - never pressuring - until we were r We came to look for a car and our salesperson was fantastic. We didn't buy right away but he followed up with us - never pressuring - until we were ready. This is our fourth Honda from this dealership and it's always been a tremendously positive experience. More

The sales person was Awsome! The reason I made this purchase was due to the awesomeness of the sales person. I can't stress how pleased I was. I went directly to Mr Joshua Cruz The reason I made this purchase was due to the awesomeness of the sales person. I can't stress how pleased I was. I went directly to Mr Joshua Cruz because of recommendations. They specifically recommended I purchase with joshua Cruz. He knew his cars, prices, and helped me 100% along the way. More

Very Satisfactory The service rep, Joe Sanseverino, who helped me was excellent. I waited while my car was serviced and it was ready as promised. The waiting area was v The service rep, Joe Sanseverino, who helped me was excellent. I waited while my car was serviced and it was ready as promised. The waiting area was very accommodating with fresh coffee, donuts and a TV. It made the wait pleasant. More

Check your vehicle before you leave for damage. To start I have been with this particular dealership since 1990 when it was Kea Honda. It has been bought over through the years and as everything it To start I have been with this particular dealership since 1990 when it was Kea Honda. It has been bought over through the years and as everything it has changed. That being said I have heard lots of negative feedback from work associates and other people from the area about their current reputation. I was very pleased this year how my van lease went ,but yesterday when I waited 2 hours for an oil change and a NYS inspection I was not too happy. After the dealer I went to vacuum my car and noticed a 4 inch deep scratch on my rear right door. How do I go back and point fingers. The attendant did do an inspection of the exterior of the vehicle and made me sign for it stating that there was no damage. I am so displeased that this has happened. This particular vehicle is a lease also. Now it's on me to deal with the return when I know I had no part in the incident. To think I was scouring the car lot to see what Honda I wanted to get into next. Lease a car and pay to return it. Lesson learned. Up until this point I have never had a problem. I'll be moving on now. More

Unfortunate experience 2nd time around! Unfortunate "mis-communication" caused this dealer to lose not only a sale but most importantly a long term customer. I was very specific about the v Unfortunate "mis-communication" caused this dealer to lose not only a sale but most importantly a long term customer. I was very specific about the vehicle i wanted to purchase and thought everything was worked out until i arrived to begin signing my paperwork only to find out they were not providing me with the vehicle in the email and text i sent to the salesman specifically. I believe they tried to pull a fast one by me and for that reason i will never shop or recommend any to this particular Honda again. More