DCH Honda of Nanuet

Poor Business Practice While trying to negotiate a deal, an offer was made to us. My husband left and returned a few hours later to do business and was told "the management While trying to negotiate a deal, an offer was made to us. My husband left and returned a few hours later to do business and was told "the management cannot do the deal anymore". More

Lenghty wait for minor service Despite making 7:00 AM appointment several days beforehand and being "first car in line" that morning, waited over two hours for just an oil change/l Despite making 7:00 AM appointment several days beforehand and being "first car in line" that morning, waited over two hours for just an oil change/lube/alignment check. Would have appreciated a customer waiting room update if the delay was explainable. Frustrating in that several customers arriving after me were notified of completion of their service. More

Recall appointment All employees were very helpful and courteous. I didn't know that they provided a courteous service whereby I was given a ride home. My appointment w All employees were very helpful and courteous. I didn't know that they provided a courteous service whereby I was given a ride home. My appointment was estimated to be 3 hours long, and the car was ready in a little more than that. I was glad I was home and could then find a ride back to the dealership. More

Fast Honest Friendly Perfect dealing with a perfect dealership. Fast. Honest. Upfront. No attempts to sell me things I don't need or want. (I had brought the car into a fa Perfect dealing with a perfect dealership. Fast. Honest. Upfront. No attempts to sell me things I don't need or want. (I had brought the car into a fast oil change service several months ago because I was out of town and they suggested almost $1000.00 of things I didn't need essentially saying I needed it... More

Joe was great to work with. He did not stear me wrong on any of the recommended servkce items for my Accord Sport. Will come back again for service when needed. He did not stear me wrong on any of the recommended servkce items for my Accord Sport. Will come back again for service when needed. More

Service Dept As always, Joe Sanserverino did a great job keeping me informed and and made sure my repair was done in timely manor. Thanks Joe for the good work !!! As always, Joe Sanserverino did a great job keeping me informed and and made sure my repair was done in timely manor. Thanks Joe for the good work !!!! More

Already completed a review so please refer to that one. I submitted it a few days ago and it was very positive. Thanks, Jorie Sear so please refer to that one. I submitted it a few days ago and it was very positive. Thanks, Jorie Sear More

Thorough end-to-end service - it was exceptional! We came to look for a car and our salesperson was fantastic. We didn't buy right away but he followed up with us - never pressuring - until we were r We came to look for a car and our salesperson was fantastic. We didn't buy right away but he followed up with us - never pressuring - until we were ready. This is our fourth Honda from this dealership and it's always been a tremendously positive experience. More

The sales person was Awsome! The reason I made this purchase was due to the awesomeness of the sales person. I can't stress how pleased I was. I went directly to Mr Joshua Cruz The reason I made this purchase was due to the awesomeness of the sales person. I can't stress how pleased I was. I went directly to Mr Joshua Cruz because of recommendations. They specifically recommended I purchase with joshua Cruz. He knew his cars, prices, and helped me 100% along the way. More