DCH Honda of Nanuet

Very Satisfactory The service rep, Joe Sanseverino, who helped me was excellent. I waited while my car was serviced and it was ready as promised. The waiting area was v The service rep, Joe Sanseverino, who helped me was excellent. I waited while my car was serviced and it was ready as promised. The waiting area was very accommodating with fresh coffee, donuts and a TV. It made the wait pleasant. More

Check your vehicle before you leave for damage. To start I have been with this particular dealership since 1990 when it was Kea Honda. It has been bought over through the years and as everything it To start I have been with this particular dealership since 1990 when it was Kea Honda. It has been bought over through the years and as everything it has changed. That being said I have heard lots of negative feedback from work associates and other people from the area about their current reputation. I was very pleased this year how my van lease went ,but yesterday when I waited 2 hours for an oil change and a NYS inspection I was not too happy. After the dealer I went to vacuum my car and noticed a 4 inch deep scratch on my rear right door. How do I go back and point fingers. The attendant did do an inspection of the exterior of the vehicle and made me sign for it stating that there was no damage. I am so displeased that this has happened. This particular vehicle is a lease also. Now it's on me to deal with the return when I know I had no part in the incident. To think I was scouring the car lot to see what Honda I wanted to get into next. Lease a car and pay to return it. Lesson learned. Up until this point I have never had a problem. I'll be moving on now. More

Unfortunate experience 2nd time around! Unfortunate "mis-communication" caused this dealer to lose not only a sale but most importantly a long term customer. I was very specific about the v Unfortunate "mis-communication" caused this dealer to lose not only a sale but most importantly a long term customer. I was very specific about the vehicle i wanted to purchase and thought everything was worked out until i arrived to begin signing my paperwork only to find out they were not providing me with the vehicle in the email and text i sent to the salesman specifically. I believe they tried to pull a fast one by me and for that reason i will never shop or recommend any to this particular Honda again. More

Excellent Dealership and Service Center Sales people were informative and helpful when I bought my current Civic I really am not the best of customers since. I had had my Accord for 19 great Sales people were informative and helpful when I bought my current Civic I really am not the best of customers since. I had had my Accord for 19 great years and am looking forward to another good record with my Civic My recent visit was for a passenger side airbag recall. I enjoyed the same helpfulness and courtesy/. More

Didn't get the car, but dealt with fairly I came in to buy a specific car, was told we could order it if I put a deposit. After not hearing for 4 weeks, I contacted the salesman. After a few e I came in to buy a specific car, was told we could order it if I put a deposit. After not hearing for 4 weeks, I contacted the salesman. After a few emails I asked and received my deposit back. There was no tricks to get me to get a different car. More

recall Channel answered the phone, she was very pleasant to speak to and was very informative. Dennis took care of signing me in and again he was very ple Channel answered the phone, she was very pleasant to speak to and was very informative. Dennis took care of signing me in and again he was very pleasant to deal with. The two employees I came in contact with were professional and personable. My car was fixed and is working fine. More

Review of service advisor and work performed The service advisor was courteous and attentive. I was satisfied with the service as I have been for the past 30 years and the wait time was good. The service advisor was courteous and attentive. I was satisfied with the service as I have been for the past 30 years and the wait time was good. More

Great job BY Joe is Service As usual Joe was personal and professional. He always takes the time to discuss my service needs and make appropriate recommendations to be certain my As usual Joe was personal and professional. He always takes the time to discuss my service needs and make appropriate recommendations to be certain my Honda runs optimally. More

Excellent Service Team was very communicative and kept me in the loop throughout the day. Easy process to drop off and pick up and I like that I can go to the Cashier Team was very communicative and kept me in the loop throughout the day. Easy process to drop off and pick up and I like that I can go to the Cashier after hours if I end up working a little late. More