DCH Honda of Temecula

Disappointed I inquired online about a pre-owned Honda CRV, I was working with Sy. Sy was GREAT! Loved working with him because Sy was not a pushy “typical” sales I inquired online about a pre-owned Honda CRV, I was working with Sy. Sy was GREAT! Loved working with him because Sy was not a pushy “typical” sales guy. He was very patient and good with follow thru. A week or two later I decided to lease a new Honda Accord Sport. I was adamant about leasing for 24 months with the terms that I needed to fit my needs. Well I was initially told that it could be done, was given a payment amount then once I THOUGHT I was going home with a new car, Ceci comes out and tells me that they made a mistake because they don’t do 24 months leases (which is xx) and my payment was going to be almost $100 more a month or do the 3 year lease. I had stated at least 10 x that I did not need the car for 3 years and wasn’t going to get myself into something I didn’t want to do. As a consumer when you’re told “we got a deal” and under the impression you’re going home with a car to be told right BEFORE you sign anything that we made a mistake and payment is higher is what we call in sales and finance “bait and switch” which is wrong on so many levels. So I walked. Told Sy that HE was great and sorry but we can’t do business. The next day I get a call from Sy that THEY yet made another mistake and they could honor what they offered. Told Sy that I would come to do the deal but only wanted to deal with him. Ceci did come out and apologize but it’s something overall was not a pleasant experience AT ALL! To be honest, Sy was right the entire time and I think if we had Ceci out of the picture it may have been a better experience. More

Great Service! Evan Galat made my car buying experience super easy by being very efficient! He contacted me right away after I submitted my information online; sent Evan Galat made my car buying experience super easy by being very efficient! He contacted me right away after I submitted my information online; sent a shuttle to pick me up, and once at the dealership he came up with ways to facilitate the overall purchase of the vehicle. He didn't try to push anything unnecessary, and I was really pleased with how smooth everything went. I was in and out of the dealership in less than 45 minutes - That was amazing! More

Great Service! Professional, friendly, and courteous. I purchased a used Acura and feel I got a good deal. I wish DHC could have had an option to consider paint an Professional, friendly, and courteous. I purchased a used Acura and feel I got a good deal. I wish DHC could have had an option to consider paint and body work at a discount to their customers. More

Service visitors I take my Honda Element into DCH on a regular basis. Great service and always treated with courtesy and professionalism. Definitely a five star serv I take my Honda Element into DCH on a regular basis. Great service and always treated with courtesy and professionalism. Definitely a five star service separtment. More

A-1 service Temecula DCH Honda has the best Honda service department I have ever found. They give you what you expect when you take your car in to be serviced. Th Temecula DCH Honda has the best Honda service department I have ever found. They give you what you expect when you take your car in to be serviced. Thier service department ROCKS! I have been to other Honda dealers service department and thier is no comparison to DCH Honda Temecula. They listen. They return calls they talk to you not blow you off like other dealer ships. More

Good so far Waited for almost 2 hours for replacing my A/C tuners, It's fine to wait because from the start he told me that it may take a while. But,one thing tha Waited for almost 2 hours for replacing my A/C tuners, It's fine to wait because from the start he told me that it may take a while. But,one thing that I don't like was I saw my car was done already but the representative didn't went to me and informed that my car was done,while other representatives they're coming inside in the waiting room and talked to their clients , with me I have to go to their office and asked about my car.... More

No Stress! I came in on a beautiful Honda Pilot. I spoke to JD and he was very informative and positive. We spoke on the phone for 15 minutes. In that 15 mi I came in on a beautiful Honda Pilot. I spoke to JD and he was very informative and positive. We spoke on the phone for 15 minutes. In that 15 minutes he provided me with pricing, interest rates and monthly payments. We agreed on numbers and the next day I came in purchased. It was so stress free. No curve xxxxx or funny business like the other dealers I was previously working with the week before. If you're in the market for a Honda contact JD Mendoza. You can thank me later. More

Comfortable Great experience, we did much review prior to attending the dealer and once the decision was made we were able to work everything with everyone Great experience, we did much review prior to attending the dealer and once the decision was made we were able to work everything with everyone More

Friendly and through I initially went to DCH Honda when I was looking to purchase a new vehicle. Brandon Hernandez helped me then, he was very refreshing. He was not at al I initially went to DCH Honda when I was looking to purchase a new vehicle. Brandon Hernandez helped me then, he was very refreshing. He was not at all like a pushy salesman that you would think of having to encounter when shopping for a car. He took a personal interest in what I wanted and what was best for me. He even shared some personal experiences of his own when buying and leasing vehicles. That's when I knew DCH was a good place. Since then I have gotten to have my car serviced at DCH. The service advisors are great, in particular Rick, Russ and C.J. C.J. took good care of my car for me; that's a big deal for me because I've had some bad experiences in the past with shops or employees in shops not being trustworthy. It was nice to know that I could leave my car with the service staff and not worry. Also, C.J. was very through and explained to me everything they did for my car and what it needed. I really appreciated that. All the things he told me were right on; it's nice when you know you can trust a car dealership and shop. P.S. The lady who was working the customer transactions counter and taking payments was awesome. It was so busy and the wait was a little long, but she gave each customer individual attention and was super sweet. More

Amazing! They went above and beyond what i expected. Went in to get a loan to buy of my lease and walked out with a brand new car at an amazing rate! They went above and beyond what i expected. Went in to get a loan to buy of my lease and walked out with a brand new car at an amazing rate! More