DCH Honda of Temecula

My Experience With DCH Honda I was contact by Lorraine Yelton (DCH Honda ofTemecula) in early October regarding my Pilot lease that was coming to an end in March of 2015! Normally I was contact by Lorraine Yelton (DCH Honda ofTemecula) in early October regarding my Pilot lease that was coming to an end in March of 2015! Normally, I would have waited until is was a bit closer to even think about leasing another car and I was actually thinking about possibly purchasing the car. There was something about Lorriane that caught my attention and I decided to listen to what she had to say/offer! From the first conversation we had I was incredibly impressed with her, her caring attitude and professionalism. I told her I was interested, but only if I could do itat the DCH Honda in Mission Valley use the same salesmen (Alex Orloff) that I had used when I leased my last 2012 Pilot, she told me it was not a problem that she would contact Alex and set everything up which we schuduled for Thursday November 20th! I can't even begin to tell you what an incredible experence it was working with EVERYONE at DCH Honda. Alex Orloff & John Winnell and everyone at DCH Honda Mission Valley are amazing... the ALL made me feel so very special! I want to give a special THANKS to Lorriane Yelton (who is the BEST) and Erin Ramsey for driving down from Temecula that morning just to meet me, both of them are amazing and I feel like we became fast friends! I want to end by saying THANK YOU to everyone at DCH Honda...I appreciation all of you and I will be back in 3 years! More

Not flexable on price I'll keep this short. DCH Honda of Temecula told me that the best price they could give me was $500 off the price on the vehicle window. I've never he I'll keep this short. DCH Honda of Temecula told me that the best price they could give me was $500 off the price on the vehicle window. I've never heard of such a thing. A dealer that advertises a vehicle for $30,000 for example is only willing to sell it for $29,500. And that's before the taxes and fees are added on. More

Always EXCEEDS my expectations First things first I NEVER write reviews as my time is valuable and I dont have much of it. But, after I dealt with DCH Honda of Temecula, I HAVE to First things first I NEVER write reviews as my time is valuable and I dont have much of it. But, after I dealt with DCH Honda of Temecula, I HAVE to break the cycle and write a review because their level of professionalism and dedication to their customer is AMAZING. I lease Accords pretty regularly and wanted to see what options were available for getting into a new one. Right away both Erin Ramsey and Kelly Schmidt worked the numbers and what I call "magic" and notified me I could get into a new one for the same payment! How often does this happen? NEVER! I know they went above and beyond with my trade in and also worked their pricing down so I (the consumer) wouldnt be stuck paying a higher payment. Never have I known a dealership to care more about their customers and less about the financial gains. Running a dealership this way is EXACTLY how it should be done as I am POSITIVE they will have a steady repeat of customers as well as gain new ones. Never hesitate when considering DCH Honda of Temecula as you will feel CONFIDENT you are getting the best deal from a dealership that is focused on EXEMPLARY customer service. KGonzalez More

I'M so Happy I was so fortunate that Lorraine called my husband about our crv lease coming to an end. She was.interested to know my plans and invited us to explor I was so fortunate that Lorraine called my husband about our crv lease coming to an end. She was.interested to know my plans and invited us to explore options. Although I was dead set that we would end our lease and buy our current 2012.crv, I called Lorraine back and was incredibly impressed with her caring attitude and professionalism. We live in san diego yet because of the wonderful warm conversations I had with Lorraine, felt compelled to take a Saturday trip up the highway to go to DCH Honda of Temecula. Since My husband and I have been loyal customers for 10 years with numerous Hondas and doing all business in San diego, it was weird that I would spend a few hours to take this trip to another honda dealership. Long story short, I could not be happier ever with my new loaded 2015 crv!!! Lorraine met us and was a genuine and warm in person that she was on the phone. Quentin was also awesome. He explained the detailed differences between the older crv models and the 2015 model. He was very Professional, knowledgeable and genuine and I was now.more than impressed with what I was encountering. They worked with us in finance and my dream crv is now my baby. We bought it. I am so in love with it! I have never experienced such a pleasurable experience in any dealerships Ever!! Than you so much Quenten! And a special thankyou to Lorraine, who is the heart of DCH honda of Tememcula. I will be sending many new customers to you Lorraine!! All Honda dealerships should model themselves with the people.centered practices (and incredible people) of DC Honda of Temecula. More

Prompt Service, Friendly Employees I brought my Honda Civic in for service today and everyone from the service writer to the cashier were courteous and professional. The wait wasn't lo I brought my Honda Civic in for service today and everyone from the service writer to the cashier were courteous and professional. The wait wasn't long and the dealership has free snacks and coffee. What more could you want? More

MUST see Cecilio Garcia!!!!!! If you are going to buy a new or used car from DCH Honda of Temecula you NEED to see Cecilio Garcia! Cecilio surpassed any expectations I would have If you are going to buy a new or used car from DCH Honda of Temecula you NEED to see Cecilio Garcia! Cecilio surpassed any expectations I would have of any sales person. First of all, while shopping for the car, Cecilio greeted me with a sincere greeting and was exceptionally respectful and selfless as he listened to what I needed and wanted and helped me look at cars. By selfless I mean he listened to my wants, concerns and questions and everything he showed me specifically pertained to what I wanted. There was immediate trust, respect as well as a definite comfort level. It seemed like I was shopping with a friend not a sales person. Cecilio got me into a car that was PERFECT for me. I love my car. However, I had an issue come up after I bought the car and this is when Cecilio just blew me away... He gave me his personal cell phone number in order to insure I had my issue taken care of. I believe that the entire time he was helping me he was not scheduled to work, AND, what he was helping me with was definitely NOT in his job description!!! He was in contact with me for several days until everything was worked out. WOW!!!!!!! Cecilio has impeccable integrity! His due diligence and work ethic surpassed any sales person I have ever come across in any area of sales. I would without any hesitation recommend Cecilio to ANYONE who is buying a car. Even if you do not want a Honda, go to DCH Honda and see if Cecilio has any other cars to show you. You are guaranteed an honest, sincere person who really does have your best interest at heart. I truly appreciate Cecilio’s commitment to providing exceptional and excellent customer service! Thank you so very much Cecilio! More

Loving my new Civic!!!! My fiancé and I were in to trade our vehicle at DCH Honda of Temecula. After our last experience a years ago we were not excited what so ever to do th My fiancé and I were in to trade our vehicle at DCH Honda of Temecula. After our last experience a years ago we were not excited what so ever to do this process again. I must say we where very pleased. We will definitely be back in the future and will highly recommend you to our friends and family. Once again thanks a bunch Cecilio!!! More

Very happy Great experience, sale associate Ed Moore was extremely knowledgable and helpful. I didn't feel pressured to make a purchase, but I'm glad I did. I v Great experience, sale associate Ed Moore was extremely knowledgable and helpful. I didn't feel pressured to make a purchase, but I'm glad I did. I very happy with my honda civic, it has made a very long commute to work a lot easier on gas budget. Thank you again Ed Moore for listening to what I wanted and not trying to sell me something I didn't want. TGonzalez May 2014 More

Excellent Service, Courteous, and respectful I was extremely satisfied with the service I received from Lorraine Yelton and Andy Rocio who assisted us with the purchase of our 2014 Honda Civic EX I was extremely satisfied with the service I received from Lorraine Yelton and Andy Rocio who assisted us with the purchase of our 2014 Honda Civic EX. They were polite, respectful, courteous, caring, and very appreciative of our patronage. This experience was very positive and I will definitely be coming back to DCH Honda Temecula for future sales and service of my vehicle. Even the financing department was efficient, and did not waste our time. The teamwork of all members was streamlined and efficient which made the process less time consuming. Great experience! Thanks Lorraine and Andy! More

Love this place When walking in I met Cecilio Garcia. What I liked about him was he wasn't one bit pushy he pretty much let me talk my way into the exact car I wanted When walking in I met Cecilio Garcia. What I liked about him was he wasn't one bit pushy he pretty much let me talk my way into the exact car I wanted. I dealt with him first but I wasn't able to get the car without a cosigner. After coming back with a cosigner I was able to get the perfect car, terms, and about the perfect price. I wouldn't recommend anywhere else for your new car needs this place is awesome and CC is great. More