
DCH Honda of Temecula
Temecula, CA
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Always awesome! Favorite dealership for service - I even drive an hour to go here. Juan's been servicing my vehicles for more than a year and is the best tech! Servic Favorite dealership for service - I even drive an hour to go here. Juan's been servicing my vehicles for more than a year and is the best tech! Service advisers have been tops, too. More
Service Special-Good Value All aspects of my recent service visit were positive. Small Issue: Windshield Wipers to be "Replaced" per the Service Special Brochure (Spring Editi All aspects of my recent service visit were positive. Small Issue: Windshield Wipers to be "Replaced" per the Service Special Brochure (Spring Edition 2019-Code A12-B12) However, blades were not replaced as identified by Customer and the technician stated they were "inspected" and were found to be fine so they weren't replaced. But Customer was billed for Replacement of wipers per the noted Service Brochure. Justin (Service Adviser) was great and promptly refunded that portion of the overall bill. Recommendation: Either update the Brochure regarding the "Replacement" of Windshield Wiper Blades vs. the "Inspection" of them, or somehow inform / advise the Technicians as to the difference between the two actions. More
Awesome as usual My service rep Russ Capuano ALWAYS goes above & beyond to help in any way he can. He has been my rep for over 30 years. My service rep Russ Capuano ALWAYS goes above & beyond to help in any way he can. He has been my rep for over 30 years. More
Rick was very efficient and professional. The gear shift knob on my vehicle broke while I was out running errands, he talked me through what to do in order to get my vehicle to Honda. Service for the reca knob on my vehicle broke while I was out running errands, he talked me through what to do in order to get my vehicle to Honda. Service for the recall was taken care of promptly. Thank you !! More
5/5 - Top Notch experience I had a great experience with Honda of Temecula, the staff was friendly and welcoming. The sales team was sharp and new their stuff. Every individual I had a great experience with Honda of Temecula, the staff was friendly and welcoming. The sales team was sharp and new their stuff. Every individual I was sent off too was helpful and offered great services. More
Listen to exactly what your looking for super attentive Michael Ochner listened to exactly what my father & I were looking for with customer comes first thinking. Was also very quick which we really appreci Michael Ochner listened to exactly what my father & I were looking for with customer comes first thinking. Was also very quick which we really appreciated considering the fact that Paradise Chevrolet wasted two hours of our time prior to that. Definitely should of came into Honda sooner. Thank you Honda Temecula Team! More
Not 100% satisfied There was no reception I waited over 10 min by my car I had to walk inside , and still nobody said anything I had to approach to a worker and asked fo There was no reception I waited over 10 min by my car I had to walk inside , and still nobody said anything I had to approach to a worker and asked for help More
Great Service I will always take my cars to Honda. Wouldn’t trust anyone else to work or my car at all. I’ve been going here for 15 years and have never had a probl I will always take my cars to Honda. Wouldn’t trust anyone else to work or my car at all. I’ve been going here for 15 years and have never had a problem More
Customer Service at DCH Honda Temecula Everyone was excellent. Chris took care of our concerns and provided us all the information to resolve our car issues . It’s nice to have trustworthy Everyone was excellent. Chris took care of our concerns and provided us all the information to resolve our car issues . It’s nice to have trustworthy service personnel to that cares for their customers best interest. Thank you More
New car. Cece does a really good job, I appreciate all he did for my husband and me. I love the experience and the help that he brought us, he help us make the Cece does a really good job, I appreciate all he did for my husband and me. I love the experience and the help that he brought us, he help us make the best decision ever, he was really friendly, I will totally recomend Cecilio (Cece) at DCH Honda Temecula. Also thank you to Francis for explaining everything on my new car. He took the time to show us how to use every bottom on the car. Keep the good work guys. More