DCH Honda of Temecula

Warrenty work Rick was very helpful. I came in for my first service when it was discovered I had a slight leak. A warrant part was needed. He got it ordered and put Rick was very helpful. I came in for my first service when it was discovered I had a slight leak. A warrant part was needed. He got it ordered and put in, in a timely manner. When another part was needed, he got it here the next day. Problem solved. Great job. Thank you. So far, I am loving the customer service at DCH Honda. More

If there were other options I wouldn’t go here Super slow service every time I come here. The advisor told me I had a couple thousand miles to go before my next oil change when I brought my car in Super slow service every time I come here. The advisor told me I had a couple thousand miles to go before my next oil change when I brought my car in for a tire, next day my oil change maintenance notification came on. Very frustrating that I have to bring my car back in again after I was already there. More

Very friendly and courteous staff. I have been going to this Honda dealership with my 2004 Honda since day one. The service advisor I always use is Tim Joyce. He is always very honest I have been going to this Honda dealership with my 2004 Honda since day one. The service advisor I always use is Tim Joyce. He is always very honest and courteous, know my car, so I trust his judgment as to what type of service is required at the given time. Thank you, Tim!!! More

CeCe takes care of you. CeCe gets you the car that fits your situation the best. Knowledge, experience, and insight, he got me the car I needed at a great price. CeCe is the CeCe gets you the car that fits your situation the best. Knowledge, experience, and insight, he got me the car I needed at a great price. CeCe is the best car dealer I've worked with in 7 years, he can help you out. More

service Quick, friendly, efficient and I love the facility in which one gets to wait. very comfortable and warm. everyone is always so nice, thank you Quick, friendly, efficient and I love the facility in which one gets to wait. very comfortable and warm. everyone is always so nice, thank you More

I was able to schedule my service appointment right away It only took 45 minutes to do an oil change on my car and the service advisor even gave my kids some snacks while we waited. I am very satisfied with It only took 45 minutes to do an oil change on my car and the service advisor even gave my kids some snacks while we waited. I am very satisfied with their performance and will definitely come back for future services on my car and will refer them to my friends. More

It was great as always We are always treated so wonderfully by Russ ! He is FANTASTIC AND ALWAYS SO ACCOMODATING. We come here because of Russ and the excellent service we We are always treated so wonderfully by Russ ! He is FANTASTIC AND ALWAYS SO ACCOMODATING. We come here because of Russ and the excellent service we are always given! More

Service was quick and I was out within an hour. The cashier accidentally overcharged me for the service. But she called me, apologized for the inadvertent mistake and renewed the transaction with a The cashier accidentally overcharged me for the service. But she called me, apologized for the inadvertent mistake and renewed the transaction with a correct one. Honesty goes a long way!!! Thank you. More

Experience at DCH Temecula My experience purchasing the HR-V was handled in a timely manner and with professionalism. Kelly has an amazing attitude, while being efficient with My experience purchasing the HR-V was handled in a timely manner and with professionalism. Kelly has an amazing attitude, while being efficient with the details of my lease, and was a pleasure to work with. Anthony showed me all the incredible features of the vehicle and explained my terms in a clear manner. PS This organization has 2 great team members, please give them kudos of their efforts. Thank you, Katrina Crompton More

Discriminatory, Unprofessional, BEWARE: Honda Expect A Lawsu Cecelio Garcia discriminates against customers, particulary based on your credit score. He stated (with two witnesses) that nobody called me back afte Cecelio Garcia discriminates against customers, particulary based on your credit score. He stated (with two witnesses) that nobody called me back after submitting my credit application because of my "bad credit." He continued to degrade me in front of witnesses lashing at me telling me that Honda will not finance my loan unless I agreed to a GAP/WARRANTY. Cecelio used obscene offensive language in front of my minor child throughout the hour spent with him, constantly making me feel belittled, offending me based on my credit score. He told me that he would not even send my information to Honda if I did not agree to his terms. He was completely unfair, abusive, and harassed me because I notified him I would be reporting him to his general manager, who is probably equal to him if this is the kind of behavior Honda allows employees to display to long time loyal customers. I was unable to do anything with my ending lease due to this nasty employee who I will seek legal action towards. Honda, you disappointed me. After being loyal to you for several years, you hire nothing but discriminating people who act on your behalf. More