DCH Kay Honda

Worst car-buying experience ever. I bought a car from DCH Kay Honda on April 1st. It's been almost a month now, and I haven't received my plates, title, or registration. My temp plate I bought a car from DCH Kay Honda on April 1st. It's been almost a month now, and I haven't received my plates, title, or registration. My temp plate is expiring in a couple of days. I've been calling Louis and Jordan with no reply. According to receptionist Kayla, the issue is they need a form from insurance to register in MA. I already had Jordan and Louise talk with my insurance company on April 1st regarding this; on that day, they said everything was good. At this point, I have no idea where to go; there is zero communication from them. This is so frustrating. If there's an issue, why not contact back and solve it together instead of the silent treatment? When buying the car, I was charged extra fees to do this whole process so I wouldn't have to go through this. At this point, I can't even drive my car properly. I have been pulled over 4 times now due to not having plates on my car. They don't care about their customers once they get their money. I would never recommend them to anyone. I had bought multiple cars from different states and never had this issue. More

Young lady that helped me was very friendly and professional. I was done very quickly. professional. I was done very quickly. More

Great dealership, they give you realistic time lines, call when they say they'll call, fix what they said they'll fi. I couldn't ask for better. call when they say they'll call, fix what they said they'll fi. I couldn't ask for better. More

Amazing customer service Tiffany Wessel has great communication skills & explains everything perfectly. She is very patient and has made this experience so smooth. I wish all customer service workers communication skills & explains everything perfectly. She is very patient and has made this experience so smooth. I wish all customer service workers offered the same experience Tiffany delivered me. More

Great communication and prompt service! Macey was excellent. Communicated in a timely manner and all issues were resolved. Macey was excellent. Communicated in a timely manner and all issues were resolved. More

Joe Budner is an EXCELLENT service department rep. He is honest and ethical and I know if he tells me I need something done on my car, it really needs to be done. The DCH Kay Honda dealership in Ea He is honest and ethical and I know if he tells me I need something done on my car, it really needs to be done. The DCH Kay Honda dealership in Eatontown has always been a high quality, honest place to get my car serviced. Other Honda dealerships have tried to sell me services I did not need, but the service department at the Eatontown location is trustworthy. I've bought 2 cars here and serviced them for decades. I HIGHLY recommend going to the DCH Kay Honda dealership in Eatontown, NJ. I have another Honda dealership just down the street from me, but I drive to Eatontown because I know that they will not lie and make up services I do not need. I'm sure a lot of that has to do with the wonderful leadership of Ken Kallock. He is a great service manager and sets high standards for his team to follow. More

Excellent I buy Honda because of the service department DCH Kay service always exceeds in service DCH Kay service always exceeds in service More

Easy to schedule for service, thorough check, and quick update, give you time to figure things out. Everybody is pleasant! update, give you time to figure things out. Everybody is pleasant! More

Joe was a good representative, Very informative and helpful Know his work Place is clean helpful Know his work Place is clean More

The salesman was amazing. His name is Jordan at the Eaton town location. He was very helpful and I was in and out in less than a couple of hours. At least the car that I wante His name is Jordan at the Eaton town location. He was very helpful and I was in and out in less than a couple of hours. At least the car that I wanted at a reasonable price. I highly recommend this dealership. More