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DCH Kay Honda

Eatontown, NJ

4.8
8,592 Reviews
Buy or lease a Honda at a New Jersey Honda dealership with a huge selection of vehicles and a proven history of delivering customer happiness. At DCH Kay Honda, we do more than sell and service cars—we take care of our customers The DCH Way. Our Honda dealership in New Jersey has built a business geared towards your complete satisfaction and peace of mind. Whether you’re shopping for a new, certified or used vehicles, looking for Honda parts and accessories, or bringing your vehicle in for routine maintenance, you always receive the highest level of customer service and personal attention here…simply because you deserve it.
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200 State Route 36

Eatontown, NJ

07724

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Showing 8,592 reviews

March 27, 2017

Great Experience Had my second great experience with DCH Honda. Steve was extremely helpful in my car buying experience and made the process as painless as possible. H More

by Britney Olesen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Simon
March 26, 2017

Extremely helpful, nice and knowledgable My husband and I bought a new CR-V from Steven over the weekend. Although we did some research about the car prior to purchasing, Steven was extremely More

by Theresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Simon
March 17, 2017

Excellent experience and very satisfied Bought civic hatchback from Scott and it was such an excellent experience. Have been to other DCH dealers too, but the way Scott dealt was neat, the More

by Nav Ch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Wendling
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2017

Used Car Dealership that once was Great Attempted to purchase a used Honda Ridgeline from this dealership. Totally negative experience from a dealership that I purchased cars from In the pas More

by vinceobfg
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Left 2-3 messages for the used car manager and never got a return call, Vincent Zerbo
March 01, 2017

Very helpful and no pressure We just bought our car from Cara and it was such a pleasant experience. There was no pressure and the car was just as the pictures showed. Amy ourinte More

by surfzup18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caroline Zawadzki
February 27, 2017

renewed lease Originally went to DCH Academy Honda but after meeting with Ron I felt like he was going to give me the best offer I could get. He was courteous and e More

by twg
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Connelly, Ronald Marino
February 27, 2017

Horrible Customer Experience Never in my life have I ever experience such horrendous customer service. Stepped in the dealership with 15 employees present and not one of them said More

by MRS.ROBERTS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Adrian Acosta, Ed Garrigal
Feb 27, 2017 -

DCH Kay Honda responded

Thank you very much for your feed back. We apologize you had a less than perfect experience at Kay Honda. As discussed during our phone call, we are truly sorry there was a deposit on the vehicle you were interested when you visited our dealership. We did try to reach out to you on the following day to explain it would be available if it was not finalized before the end of the business day. If there is anything we can do to make this right please contact us 732-676-9988

February 24, 2017

Very Satisfied! I recently made a purchase with DCH. Everythhbg went smooth as silk! Art Smith, the salesman who helped me, went above and beyond to accommodate all o More

by Charles R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Connelly, Art Smith
February 24, 2017

Absolutely best people and dealer From a demanding customer, THE ABSOLUTELY BEST PEOPLE TO BUY A CAR FROM - Adrian Acosta (Sales Mgr.), Scott Wendling (Sales Consultant), and their ne More

by Happy Customer
Recommend Dealer
Yes
Employees Worked With
Scott Wendling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : New Finance Mgr. (EXCELLENT), Adrian Acosta
February 21, 2017

One of the worst!! Quoted a price from the internet sales consultant, with nys tax, and dealer fee. Salesman added over $1000.00 In extras that we DID NOT ask for. We r More

by louie54
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I do not wish to give a name.
Mar 07, 2017 -

DCH Kay Honda responded

Thank you for your feedback. I sincerely apologize for having a less than perfect experience during your visit to our dealership. If you would allow us, we would like the opportunity to investigate and address your visit with us as this is not the kind of customer service we promote, the visit you described is not our process, and this is not directed by any management. Please allow me to make this right for you. Please call me direct or email to discuss. 732-676-9988 aacosta@dchusa.com Regards, Adrian

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