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DCH Kay Honda

Eatontown, NJ

4.8
8,458 Reviews
Buy or lease a Honda at a New Jersey Honda dealership with a huge selection of vehicles and a proven history of delivering customer happiness. At DCH Kay Honda, we do more than sell and service cars—we take care of our customers The DCH Way. Our Honda dealership in New Jersey has built a business geared towards your complete satisfaction and peace of mind. Whether you’re shopping for a new, certified or used vehicles, looking for Honda parts and accessories, or bringing your vehicle in for routine maintenance, you always receive the highest level of customer service and personal attention here…simply because you deserve it.
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200 State Route 36

Eatontown, NJ

07724

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Showing 8,458 reviews

August 29, 2016

Gave a good deal. Just like any other dealers, we had to negotiate and haggle. But at the end, they gave us a good deal with our 2012 Acura, both on the cars and our in More

by LukeABC
Recommend Dealer
Yes
Employees Worked With
Armando Daniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Art Smith
Sep 07, 2016 -

DCH Kay Honda responded

Thanks so much for this great review and 5 star rating. Your satisfaction is very important to us, and I am glad to know that you were pleased with the level of service that you received. We really appreciate you choosing DCH Kay Honda and hope that you will let us know if we can ever be of service to you in the future in any way. Sincerely, Adrian Acosta

August 29, 2016

Honda Fit Lease This was my first car lease so I was a little hesitate walking in, but the staff made my experience very smooth and simple. They were transparent abou More

by Sandiefigueroa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Daniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Wendling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Furslew
Sep 07, 2016 -

DCH Kay Honda responded

Thank you for taking the time to write this review and let us know about your recent visit to our dealership. I am so glad that your first leasing experience was a great one and that Scott and our staff were able to assist you. We really appreciate you making the choice to come to DCH Kay Honda. I hope that you will reach out to us anytime if we can ever be of service to you in the future in any way. Sincerely, Adrian Acosta

August 28, 2016

Bad Experience Don't know what happened to my post about my terrible experience at DCH Kay Honda in Eatontown. I literally had my car for 1 1/2 days, bought it on Au More

by cokeclassicmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The Manager of Service, Maria Calabrese
Aug 30, 2016 -

DCH Kay Honda responded

Thank you for taking the time to write this review and let us know about your interaction with our dealership. I regret to hear that your experience was less than satisfactory. I appreciate you bringing this to my attention, and I would very much like the opportunity ti speak to you about it and to try and rectify the situation. Your satisfaction is very important to us, and we really appreciate your continued patronage over the years. Could you please call me at your convenience so that we can talk about this? My direct number is (732)676-9980. Thanks for your candor, and I look forward to speaking to you in the near future hopefully. Sincerely, Adrian Acosta

Sep 07, 2016 -

cokeclassicmom responded

I did come in to see you Adrian Re: My Battery You did replace the battery, for which I was greatful. I have to say that I am still annoyed about the tire situation, not even a discount on the tire or when I bought the car, not even a free oil change or something. Not your fault, I don't think you were in on that day. Also, Maria was very helpful. She was not in the day of the tire situation. But she did help me wioth the battery situation and she had great things to say about you. Thank you for your reply to this matter.

August 25, 2016

Steve Severio was fantastic!!! Steve Severio was the first person to walk up to us upon entering the showroom. We told him what we were looking for and he helped guide us through th More

by jeffgreen91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Severio, Jeff Gutkind
Sep 06, 2016 -

DCH Kay Honda responded

Thank you for taking the time to provide us with this great feedback about your interaction with Steve and our dealership. We really appreciate your comments and thank you for giving us the chance to exceed your expectations. Your satisfaction is extremely important to us, and if we can ever be of service to you in the future in any way, please let us know. Enjoy your Honda CR-V! Sincerely, Adrian Acosta

August 22, 2016

Art is a Superb Car Sales Associate Art is a very knowledgeable used car dealer with Kay Honda. He is an easygoing no pressure salesman who demonstrates genuine concern for his customers More

by Mike N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Smith
Sep 06, 2016 -

DCH Kay Honda responded

Thank you for this great review. Your kind words about Art and our staff mean a lot to us all. We really appreciate you coming in to see us, and hope that you will let us know if we can ever be of service to you in the future in any capacity. Sincerely, Adrian Acosta

August 22, 2016

Best experience yet Steve S provided excellent customer service, he was patient ,kind, funny and took excellent care and time from the selection process to the actual de More

by porjoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Simon
Sep 06, 2016 -

DCH Kay Honda responded

Thanks for this review and feedback regarding your recent visit to our dealership. I am so glad to hear that your experience was your best one yet and that Steve was able to assist you from start to finish. Thanks for making the choice to come in to DCH Kay Honda! I hope that you will reach out to us if there is ever anything that we can do to assist you in the future. Sincerely, Adrian Acosta

August 19, 2016

Thank you Vincent. I buy a lot of cars and this truly is the first time that I enjoyed the purchase experience. Usually salesmen are very pushy to make the sale but not More

by Malteser
Recommend Dealer
Yes
Employees Worked With
Vincent Zerbo 3rd
Sep 06, 2016 -

DCH Kay Honda responded

Thank you so much for this wonderful review and 5 star rating! Your satisfaction is very important to us, and I am so glad to know that Vincent was able to make your purchase experience an enjoyable one. Thank you for choosing DCH Kay Honda for your vehicle needs. Please let us know if we can ever assist you in the future in any way. Sincerely, Adrian Acosta

August 18, 2016

Customer Satisfaction Survey for Steve Severio My name is Brett Kimmins. I just recently leased a new Honda Civic LX. The salesman that I dealt with throughout this process was Steve Severio. St More

by brettkhondafan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Severio
Aug 31, 2016 -

DCH Kay Honda responded

Thank you so much for taking the time to provide us with this valuable feedback regarding your recent experience with Steve and our dealership. I am so glad that you were pleased with the level of service that you received, and that you found what you were looking for. Thanks for coming to see us, and I hope that you will contact us if we can ever be of assistance to you in the future in any way. Enjoy your Honda Civic LX! Sincerely, Adrian Acosta

August 18, 2016

Susanat interenet sales wasted my time.She just wanted to ge Susan at internet sales quoted a price to me verbally on the telephone on two occassions.When i asked her to send me the quote by email she never did. More

by Rosemarie Maldonado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Gutkind, Ronald Marino, Susan Antonios, Megan Byrnes, Jeff Gutkind
Aug 30, 2016 -

DCH Kay Honda responded

Thank you for taking the time to provide us with this important feedback about your recent interaction with our dealership. I regret to hear that your experience was less than satisfactory. Thank you for bringing this to my attention. If you could call me at (732)676-9980 so that we could discuss this further, I would very much appreciate the chance to make things right with you. I look forward to hopefully speaking to you in the near future and trying to make amends. Sincerely, Adrian Acosta

August 14, 2016

Financed my Honda Accord My overall experience at this dealership was excellent. Nader's caring, understanding and knowledge made it very easy during this whole process. Witho More

by Sandra Bishara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Daniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nader Awad
Aug 15, 2016 -

DCH Kay Honda responded

Thanks for this great review and 5 star rating! We always love hearing from our customers, and I am so glad to know that you were pleased with the level of service that you received from Nader and Armando. We appreciate your recommendation, and hope that you will let us know if we can assist you with anything in the future. Sincerely, Adrian Acosta

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