Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DCH Kay Honda
Eatontown, NJ
8,490 Reviews
Buy or lease a Honda at a New Jersey Honda dealership with a huge selection of vehicles and a proven history of delivering customer happiness. At DCH Kay Honda, we do more than sell and service cars—we take care of our customers The DCH Way.
Our Honda dealership in New Jersey has built a business geared towards your complete satisfaction and peace of mind. Whether you’re shopping for a new, certified or used vehicles, looking for Honda parts and accessories, or bringing your vehicle in for routine maintenance, you always receive the highest level of customer service and personal attention here…simply because you deserve it.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 AM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 8,490 reviews
September 06, 2013
I gave a rating of all "5" . Everyone at the dealershoip treated me like i was the most important person in the world. Mike Little, Greg Kemp, Adrien and Willie held my hand through every step. dealershoip treated me like i was the most important person in the world. Mike Little, Greg Kemp, Adrien and Willie held my hand through every step. They called me every day to check in and follow up on my issues, they called me after the purchase of my car to check on my satisfaction. Honestly, they are a great bunch to work with and i will definately come back to see them when the time comes. More
by breakofdawnc
Employees Worked With
Other Employees :
Willie Daniels, Greg Kemp, Mike Little, Adrian Acosta
September 03, 2013
Kevin McKenna was my sales person. He was very friendly, professional, and patient with us. Everyone at this dealership was helpful and the customer service was great. The people working here seemed to love professional, and patient with us. Everyone at this dealership was helpful and the customer service was great. The people working here seemed to love their job and loved helping out others. I will recommend this dealership to others in the near future. Thank you! More
by pserajosef
Employees Worked With
Kevin McKenna
September 01, 2013
I am a mother of four active children who needed a new car by start of school- I really needed a car that would fit growing teens ( and friends) along with sports equipment, Kevin zeroed in on the perf car by start of school- I really needed a car that would fit growing teens ( and friends) along with sports equipment, Kevin zeroed in on the perfect model The Pilot EXL. He helped me add the crossbars that would accommodate the surf gear and snowboards also for add'd storage. As it was a holiday weekend i thought it would take a few days to actually trade my other car and drive in the new one. Not so! I was able to do all of it late Saturday afternoon, He really made the whole experience of trying to buy a new car very easy and not stressful. Very happy with my purchase and i am looking forward to buying another Honda form Kevin very soon! More
by Jack9797
Employees Worked With
Kevin McKenna
August 28, 2013
I never ever write reviews for anything, but felt the need to write a review here so nobody ever buys a new car out of the Honda in Eatontown NJ, all these reviews must be fake because there is no way an need to write a review here so nobody ever buys a new car out of the Honda in Eatontown NJ, all these reviews must be fake because there is no way any sane person would give them 5 stars. To make a long story short, here were the major issues when my husband and I went to go buy a new Honda Civic for him (let me reemphasize NEW): 1. We were trying to trade in his old Honda as part of the deal. Since they only wanted to give 200 dollars we decided not to sell it to them. The 200 dollars never got deducted off the price because they admitted they weren't truly going to pay him for the old Honda, just make him think they were. Salesperson wanted props for honesty for admitting that, but he already lied so no props to him, thank you. 2. We were in the market for a NEW Honda civic. They only had one black one left on the lot that was previously borrowed by a radio station for a week or so with 756 miles on it. The salesperson told us during the test drive which only he drove that the sounds made when breaking would go away after the car was driven a little... The sounds were due to the car sitting in the lot for 30 days with no movement. He also said he would clean that up for us. He did not take care of that and it has only gotten worse 4 days later along with the wheel starting to shake. When I asked if the car was thoroughly inspected for wear and tear, they said yes of course. 3. There was a chip in the handle as well. All this into consideration with no extra price reduction. 4. False advertisement online. Summer sale price of this car was quoted at 19 and change plus a Costco program reduction in an email. Members of costcos have an option to receive this advantage. We were first told you could not stack a sale price with the costcos deal... Then we were told there was no sale price.. Really inconsistent stories as far as pricing went. Only when we were 3 quarters if the way through the paperwork did we see all pricing in its entirety no matter how hard we pushed earlier. At that point, you say who cares we just want to take e new car home, but ironically enough, the car does not even feel new.. It feels like we were sold a lemon. 5. To top it off, I called the dealership yesterday to speak with so wine regarding these issues and they said a manager would return my call... Needless to say, no one called me back. HORRIBLE customer service. I will never buy from here ever again. The salesman may have gotten a commission check, but I will make sure nobody I know buys from here. The key to sales is good customer service, honesty, and longevity. This dealership has none of those qualities. More
by Consumer16
Employees Worked With
John
August 23, 2013
It's now 20 years that my husband and I have been purchasing Hondas from DCH Kay Honda. This dealership is the best! As we all know, buying a car is not always a great experience. DCH Kay Honda ca purchasing Hondas from DCH Kay Honda. This dealership is the best! As we all know, buying a car is not always a great experience. DCH Kay Honda cares about their customers. Our salesperson, Gene Colicchio, was wonderful. He is knowledgeable, courteous and pleasant. He made our experience pleasureable. I highly recommend this dealership. More
by vtt77
Employees Worked With
Gene Colicchio
August 19, 2013
THE BEST CAR BUYING EXPERIENCE EVER!!! PURCHASING A CAR HAS ALWAYS BEEN VERY STRESSFUL. MY SALESPERSON JEFF GUTKIND MADE THE PROCESS EFFORTLESS. HE IS COURTEOUS, KIND AND A PROFESSIONAL I WILL RECOMMEND J HAS ALWAYS BEEN VERY STRESSFUL. MY SALESPERSON JEFF GUTKIND MADE THE PROCESS EFFORTLESS. HE IS COURTEOUS, KIND AND A PROFESSIONAL I WILL RECOMMEND JEFF & DCH HONDA TO MY FRIENDS & FAMILY. More
by Happy Customer sclark
Employees Worked With
Jeff Gutkind, Jeff Gutkind, Jeff Gutkind
August 12, 2013
We had been to several dealerships in the past 2 months until we went to see John Luberto in DCH Kay Honda in Eatontown, NJ. He is the reason why we ended up buying our car with DCH Kay Honda. He was v until we went to see John Luberto in DCH Kay Honda in Eatontown, NJ. He is the reason why we ended up buying our car with DCH Kay Honda. He was very professional, patient, courteous and kind. He knows how to deliver customer service and keep the customers happy. I will definitely recommend this dealer and John Luberto to everyone. He is great. More
by canin
August 07, 2013
Had a Great Experience buyng a Used 2012 Toyota Tacoma from Jerry Ojedo ( Salesman ) & Victor Breen ( Finance guy ) . Both were straight shooters and gave me a very Fair deal. It was a Pleasure dealing w from Jerry Ojedo ( Salesman ) & Victor Breen ( Finance guy ) . Both were straight shooters and gave me a very Fair deal. It was a Pleasure dealing with those two professionals. Not pushy at all, answered all my questions and made me feel like they were selling this truck to one of their family members. If you are in market for a slightly used vehicle I would highly recommend DCH Kay Honda and if you want an easy buying experience ask for Jerry, and he will get you talking with Vic. Thanks again. More
by Peanutdad
Employees Worked With
Jerry Ojedo & Victor Breen
August 06, 2013
5 weeks ago my car was totaled in a hit and run accident. I was very stressed about finding another car. As soon as I pulled into the lot I felt a sense of relief as everyone was so pleasant. Before coming t I was very stressed about finding another car. As soon as I pulled into the lot I felt a sense of relief as everyone was so pleasant. Before coming to the dealership I briefly talked to Greg whom is a manager and assured me that I would be very well taking care of. When I got there I met with a gentleman named Jeff Gutkind and he was absolutely awesome!! Being that this is the second time I was purchasing a car he made me feel very comfortable with explaining everything to me. He made sure that I knew everything about the car and all the ends and outs. I never felt pressure or a sense of unwillingness at all. When it is time for me to get another car I will definitely go back to DCH Kay Honda they are the best. I am giving this rating because I would like other young people (as I am a 24 year old female) to know that not all dealerships treat you bad and actually care about the customers they are dealing with. They work within your budget and will try everything to make the customer happy. Thank you Jeff and Greg you have made me one very happy lady! More
by pirene16
Employees Worked With
Jeff Gutkind, Jeff Gutkind
August 04, 2013
We went shopping for a new car here with a set budget we had to stick to which is hard to do. The team at DCH Kay Honda which included Joon An, our sales man and Bill Lister the sales director worked incred had to stick to which is hard to do. The team at DCH Kay Honda which included Joon An, our sales man and Bill Lister the sales director worked incredibly hard to get us a great price for our trade and on the new cr-v we purchased! They managed to keep us to our budget with one of the most enjoyable low pressure negotiations I have ever been in, including working with Pat Connelly the business manager for the final closing. I definitely recommend them to anyone looking to buy a honda, they make you feel like you are family and they have a fantastic staff!! More
by mikeb76
Employees Worked With
Joon An, Pat Connelly
