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DCH Kay Honda
Eatontown, NJ
8,713 Reviews
Buy or lease a Honda at a New Jersey Honda dealership with a huge selection of vehicles and a proven history of delivering customer happiness. At DCH Kay Honda, we do more than sell and service cars—we take care of our customers The DCH Way.
Our Honda dealership in New Jersey has built a business geared towards your complete satisfaction and peace of mind. Whether you’re shopping for a new, certified or used vehicles, looking for Honda parts and accessories, or bringing your vehicle in for routine maintenance, you always receive the highest level of customer service and personal attention here…simply because you deserve it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 AM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 8,713 reviews
September 12, 2013
I can't say enough nice things about Steve Morse. He truly had our best interests at heart. Pat Connelly helped us with the financing and we never felt coerced into purchasing anything more than we nee truly had our best interests at heart. Pat Connelly helped us with the financing and we never felt coerced into purchasing anything more than we needed. John Prudhomme and John Luberto were helpful as well. Everyone took the time to make sure our questions were satisfactorily answered. Would definitely recommend my friends to this dealership! More
by skmegill
Employees Worked With
Pat Connelly
September 10, 2013
I have not bought a car in twelve years. Let me tell you things have changed. The whole buying process is now very extensive, no more just signing on the dotted line. But DCH Kay Honda made this eexcrucia things have changed. The whole buying process is now very extensive, no more just signing on the dotted line. But DCH Kay Honda made this eexcruciating process more palatable. Everything I had to sign was fully, FULLY, explained to me and the finance person made sure I understood everything I signed. The process turned out to be actually somewhat pleasant and quick. Actually my whole experience with DCH Kay Honda progressed at my pace, not theirs. Everyone from the General Manager, Ray Disimone, down throughout his staff, were most pleasant. My salesperson Kevin McKenna was knowledgeable regarding all aspects on my chosen vehicle. All were interested in making the usually painful buying process more pleasant, less stressful. All my questions were answered and answered again if I did not fully understand whatever was being explained (and believe me a lot has changed with cars since I last purchased one). I did forget some things regarding my purchase and Ray did not hesitate to arrange for another “tutorial” on the car. I honestly don’t feel that I ever had such a painless and pleasant experience in making one of life’s major purchases. I would NOT hesitate to return to DCH Kay Honda for any other future purchases. BTW, my Honda Touring is an exceptional vehicle that I enjoy driving everywhere; I was previously a Nissan owner but have switched. More
by edwanthony
Employees Worked With
Kevin McKenna, Pat Connelly, Ray DeSimone
September 06, 2013
I gave a rating of all "5" . Everyone at the dealershoip treated me like i was the most important person in the world. Mike Little, Greg Kemp, Adrien and Willie held my hand through every step. dealershoip treated me like i was the most important person in the world. Mike Little, Greg Kemp, Adrien and Willie held my hand through every step. They called me every day to check in and follow up on my issues, they called me after the purchase of my car to check on my satisfaction. Honestly, they are a great bunch to work with and i will definately come back to see them when the time comes. More
by breakofdawnc
Employees Worked With
Other Employees :
Willie Daniels, Greg Kemp, Mike Little, Adrian Acosta
September 03, 2013
Kevin McKenna was my sales person. He was very friendly, professional, and patient with us. Everyone at this dealership was helpful and the customer service was great. The people working here seemed to love professional, and patient with us. Everyone at this dealership was helpful and the customer service was great. The people working here seemed to love their job and loved helping out others. I will recommend this dealership to others in the near future. Thank you! More
by pserajosef
Employees Worked With
Kevin McKenna
September 01, 2013
I am a mother of four active children who needed a new car by start of school- I really needed a car that would fit growing teens ( and friends) along with sports equipment, Kevin zeroed in on the perf car by start of school- I really needed a car that would fit growing teens ( and friends) along with sports equipment, Kevin zeroed in on the perfect model The Pilot EXL. He helped me add the crossbars that would accommodate the surf gear and snowboards also for add'd storage. As it was a holiday weekend i thought it would take a few days to actually trade my other car and drive in the new one. Not so! I was able to do all of it late Saturday afternoon, He really made the whole experience of trying to buy a new car very easy and not stressful. Very happy with my purchase and i am looking forward to buying another Honda form Kevin very soon! More
by Jack9797
Employees Worked With
Kevin McKenna
August 28, 2013
I never ever write reviews for anything, but felt the need to write a review here so nobody ever buys a new car out of the Honda in Eatontown NJ, all these reviews must be fake because there is no way an need to write a review here so nobody ever buys a new car out of the Honda in Eatontown NJ, all these reviews must be fake because there is no way any sane person would give them 5 stars. To make a long story short, here were the major issues when my husband and I went to go buy a new Honda Civic for him (let me reemphasize NEW): 1. We were trying to trade in his old Honda as part of the deal. Since they only wanted to give 200 dollars we decided not to sell it to them. The 200 dollars never got deducted off the price because they admitted they weren't truly going to pay him for the old Honda, just make him think they were. Salesperson wanted props for honesty for admitting that, but he already lied so no props to him, thank you. 2. We were in the market for a NEW Honda civic. They only had one black one left on the lot that was previously borrowed by a radio station for a week or so with 756 miles on it. The salesperson told us during the test drive which only he drove that the sounds made when breaking would go away after the car was driven a little... The sounds were due to the car sitting in the lot for 30 days with no movement. He also said he would clean that up for us. He did not take care of that and it has only gotten worse 4 days later along with the wheel starting to shake. When I asked if the car was thoroughly inspected for wear and tear, they said yes of course. 3. There was a chip in the handle as well. All this into consideration with no extra price reduction. 4. False advertisement online. Summer sale price of this car was quoted at 19 and change plus a Costco program reduction in an email. Members of costcos have an option to receive this advantage. We were first told you could not stack a sale price with the costcos deal... Then we were told there was no sale price.. Really inconsistent stories as far as pricing went. Only when we were 3 quarters if the way through the paperwork did we see all pricing in its entirety no matter how hard we pushed earlier. At that point, you say who cares we just want to take e new car home, but ironically enough, the car does not even feel new.. It feels like we were sold a lemon. 5. To top it off, I called the dealership yesterday to speak with so wine regarding these issues and they said a manager would return my call... Needless to say, no one called me back. HORRIBLE customer service. I will never buy from here ever again. The salesman may have gotten a commission check, but I will make sure nobody I know buys from here. The key to sales is good customer service, honesty, and longevity. This dealership has none of those qualities. More
by Consumer16
Employees Worked With
John
August 23, 2013
It's now 20 years that my husband and I have been purchasing Hondas from DCH Kay Honda. This dealership is the best! As we all know, buying a car is not always a great experience. DCH Kay Honda ca purchasing Hondas from DCH Kay Honda. This dealership is the best! As we all know, buying a car is not always a great experience. DCH Kay Honda cares about their customers. Our salesperson, Gene Colicchio, was wonderful. He is knowledgeable, courteous and pleasant. He made our experience pleasureable. I highly recommend this dealership. More
by vtt77
Employees Worked With
Gene Colicchio
August 19, 2013
THE BEST CAR BUYING EXPERIENCE EVER!!! PURCHASING A CAR HAS ALWAYS BEEN VERY STRESSFUL. MY SALESPERSON JEFF GUTKIND MADE THE PROCESS EFFORTLESS. HE IS COURTEOUS, KIND AND A PROFESSIONAL I WILL RECOMMEND J HAS ALWAYS BEEN VERY STRESSFUL. MY SALESPERSON JEFF GUTKIND MADE THE PROCESS EFFORTLESS. HE IS COURTEOUS, KIND AND A PROFESSIONAL I WILL RECOMMEND JEFF & DCH HONDA TO MY FRIENDS & FAMILY. More
by Happy Customer sclark
Employees Worked With
Jeff Gutkind, Jeff Gutkind, Jeff Gutkind
August 12, 2013
We had been to several dealerships in the past 2 months until we went to see John Luberto in DCH Kay Honda in Eatontown, NJ. He is the reason why we ended up buying our car with DCH Kay Honda. He was v until we went to see John Luberto in DCH Kay Honda in Eatontown, NJ. He is the reason why we ended up buying our car with DCH Kay Honda. He was very professional, patient, courteous and kind. He knows how to deliver customer service and keep the customers happy. I will definitely recommend this dealer and John Luberto to everyone. He is great. More
by canin
