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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,191 Reviews

1,191 Reviews of DCH Kay Honda - Service Center

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February 13, 2024

Quick and efficient My car was taken in before my appointment they did a great job and I appreciate it More

by tavaressr.187
Recommend Dealer
Yes
Feb 13, 2024 -

DCH Kay Honda responded

Thank you for choosing DCH Kay Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ken Kallok Service Director

February 13, 2024

It was a quick experience and wasn't in the dealership for too long. I went to get an oil change and came out satisfied. The place was packed when I got there, but Justin did the best he can, to get me in More

by cory0922
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Raymond
Feb 14, 2024 -

DCH Kay Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Justin and our team, and we look forward to working with you again. Ken Kallok Service Director

February 13, 2024

They need more people to help when checking in. There was only one person working and I needed to wait to check in. More

by CUE127
Recommend Dealer
Yes
Feb 14, 2024 -

DCH Kay Honda responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Ken Kallok Service Director

February 12, 2024

The only thing the I dint like they dint put the oil change sticker on windshield More

by JOVENTINOPIMENTA
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Raymond
Jul 11, 2024 -

DCH Kay Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. We'd love the opportunity to get more details to see if we can turn this situation around for you. Ken Kallok Service Director

February 12, 2024

My service advisor was great to deal with, and I liked receiving a video from the technician who diagnosed the problem of my key fob locking/unlocking issues. I wish I had been told when making the appt t More

by CAMERAGRL8
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Wessel
Feb 12, 2024 -

DCH Kay Honda responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Ken Kallok Service Director

February 12, 2024

Efficient and seamless experience I was well taken care of and my stay was brief More

by Williamstevenson102265
Recommend Dealer
Yes
Feb 13, 2024 -

DCH Kay Honda responded

William, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Kay Honda. Ken Kallok Service Director

February 11, 2024

Everyone I had contact with on Thursday, February 8th was knowledgeable, friendly and answered all questions I had. They couldn't have been nicer. More

by bettyslocum47
Recommend Dealer
Yes
Employees Worked With
Mike B.
Feb 12, 2024 -

DCH Kay Honda responded

It's great to hear that we were able to help you out, Betty. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Kay Honda! Ken Kallok Service Director

February 10, 2024

he was very courteous, and very friendly Fantastic approach, and I love to work with him again More

by BHIREMATH1
Recommend Dealer
Yes
Employees Worked With
Jacob link
Feb 11, 2024 -

DCH Kay Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Kay Honda. Ken Kallok Service Director

February 09, 2024

I was given a quote and dealership and Micky were able to give me the service needed at the price quoted. More

by annette_r
Recommend Dealer
Yes
Employees Worked With
Micky
Feb 09, 2024 -

DCH Kay Honda responded

Hi Annette! It's great to know that Micky and our team at DCH Kay Honda were able to meet your expectations. Thanks for the positive feedback and come again soon!

February 09, 2024

It was fine It was fine. It was very smooth. I was just a little upset it took 4 months for my part to arrive More

by kweb130
Recommend Dealer
Yes
Employees Worked With
Do
Feb 11, 2024 -

DCH Kay Honda responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Ken Kallok Service Director

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