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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,276 Reviews

1,276 Reviews of DCH Kay Honda - Service Center

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March 06, 2024

I went to lease a 2024 Hrv and enjoyed my experience He was very nice and knowledgeable More

by purpleworld1961
Recommend Dealer
Yes
Employees Worked With
Johnny OBeirne
Mar 06, 2024 -

DCH Kay Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Kallok Service Director

March 06, 2024

In a rainstorm I realized my windshield wiper was broken. I happened to be near the dealership and pulled in to see if I could do anything about it. I was instructed to pull into the service garage. They loo More

by SGREGOROWICZ
Recommend Dealer
Yes
Mar 06, 2024 -

DCH Kay Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Kay Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Kallok Service Director

March 06, 2024

I always have a great experience. Everybody is very nice and accommodating. I bought many cars from there and we continue to buy. Love the manager, Ken Kallock he is very honest and t More

by LISA.TAYLOR55
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Wessel
Mar 07, 2024 -

DCH Kay Honda responded

Lisa, Thank you for the kind words for our service department! We look forward to sharing your compliments with Ken and our team. Please don't hesitate to let us know if we can be of further assistance. Ken Kallok Service Director

March 05, 2024

My real-time updates never moved beyond the 'inspection' phase even as the vehicle was actively being by worked on. Deeply disappointed in how misleading that glimmer of hope for real time updates made me f More

by Mrburns42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Raymond
Mar 05, 2024 -

DCH Kay Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Kallok Service Director

March 05, 2024

Helpful and efficient They were honest fast and helpful! I appreciated the time taken to speak to me and help More

by Nuhl16
Recommend Dealer
Yes
Employees Worked With
Jacob
Mar 06, 2024 -

DCH Kay Honda responded

It's great to hear that Jacob was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Kay Honda! Ken Kallok Service Director

March 05, 2024

Justin kept contact with me throughout my entire servicing letting me know exactly what was going on and why. Very communicative and friendly, I will continue coming here for service. More

by Franciscoromero1659
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Raymond
Mar 05, 2024 -

DCH Kay Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Justine and our team, and don't hesitate to let us know if we can be of further assistance. Ken Kallok Service Director

March 05, 2024

Excellent service! Tiffany was excellent! She guided me through the service process and kept me abreast of progress. More

by SCKOOB
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Wessel
Mar 06, 2024 -

DCH Kay Honda responded

Thank you so much for your excellent review! We are so glad that Tiffany had the opportunity to work with you, and we are thrilled that you found your experience with us here at DCH Kay Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Ken Kallok Service Director

March 05, 2024

Polite courteous friendly Knowledgeable I've leased my vehicles for many years with DCH. Recently I bought my car I've always been very happy with the representatives and service More

by Bettyboop13
Recommend Dealer
Yes
Mar 06, 2024 -

DCH Kay Honda responded

Betty, Thanks for sharing about your experience with DCH Kay Honda. We appreciate your business and hope to see you again soon! Ken Kallok Service Director

March 04, 2024

We have had several Honda's including 3 CRV's. We pass them on to our Grandchildren in college Your service department is excellent . Joe Budner & Mickey are great reps for Honda More

by jpcisar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Budner- He is excellent
Mar 04, 2024 -

DCH Kay Honda responded

Thanks for sharing about your experience with DCH Kay Honda. Joe, Mickey, and our team appreciate your business and hope to see you again soon! Ken Kallok Service Director

March 04, 2024

Tire repair Tire light kept coming on. Found a screw in the tire and were able to repair the tire More

by SHRACHET
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Raymond
Mar 04, 2024 -

DCH Kay Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Kallok Service Director

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