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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,191 Reviews

1,191 Reviews of DCH Kay Honda - Service Center

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June 17, 2023

Service department was Attentive to customer needs. And Went out of way to fix issue More

by Aingulli
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yendri Badilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

DCH Kay Honda responded

Hello there! Thank you for the positive. It was a pleasure assisting you. Come visit us again soon!

May 26, 2023

The experience I always have at the dealership is a very positive one. All the people who help me to get the service I need are helpful, pleasant and qualified. More

by maureen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Wendling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yendri Badilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Biello, Maricela Oliveras
May 26, 2023 -

DCH Kay Honda responded

Hi Maureen! Thank you for the positive review. We are thrilled to see that the Kay Honda team provided excellent support. Come visit us again soon!

January 19, 2023

Fantastic dealership. The staff is so friendly and knowledgeable! Tiffany and Anthony were the best. That’s why I keep coming back. More

by TonyB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Daniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Brodbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Acosta, Nick Biello, Maricela Oliveras
Jan 19, 2023 -

DCH Kay Honda responded

Thanks for the review, Tony! We appreciate your support of DCH Kay Honda. Please reach out if you need anything else moving forward.

August 24, 2022

I have leased 4 cars and each time had a great experience. Always feel very taking care of. More

by kaczkak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

DCH Kay Honda responded

Hello, thank you for taking time to leave a solid review of your sales experience at DCH Kay Honda! We're happy to know you have felt taken care of during each lease. We look forward to working with you again and keep an eye out for new lease options in the future.

August 11, 2022

Garbage. Absolute, 100% garbage. Not only did they Jack the car up to change the tire incorrectly, they also damaged the rim that they changed the tire on. I More

by r_joe7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason or Justin. Tall skinny white dude with dark hair. , Karen Giron
Aug 11, 2022 -

DCH Kay Honda responded

Hi Joe, I regret to see you believe this happened during your service visit. I hope you will consider reaching out to me at the number below so that we may discuss further. I hope to hear from you soon. 732-676-9971 Ken Kallok Service Manager

July 07, 2022

great service. joe budner made sure the vehicle was taken care of at the appointed time. always reliable. More

by ronniewest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

DCH Kay Honda responded

Hi Ronnie, thank you for this positive feedback for both DCH Kay Honda and our team member, Joe. We are always here to provide proper and prompt service.

July 07, 2022

I am very satisfied with the excellent service I always get at DCH Kay Honda. Jacob is an outstanding, professional and courteous person. It's a pleasure to deal with him. More

by gamiltadros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob, Edwardo
Jul 08, 2022 -

DCH Kay Honda responded

Hello, we can definitely say the feeling is mutual! Providing you with such an experience has always been our pleasure and we are already looking forward to your next visit here at DCH Kay Honda.

July 05, 2022

Tiffany was very understanding and efficient in resolving my problem. She had a technician ‘ s oversight corrected when I insisted that a part of my car was about to drag on the ground. It was and it was f More

by Butler.patricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

DCH Kay Honda responded

Hi Patricia - Thank you for taking the time to leave us a great review! We appreciate your business and are glad that you had an amazing, easy experience here with us at DCH Kay Honda.

July 03, 2022

Always responsive. Extremely thorough. EXPLAINATION of services required and recommended appreciated. I appreciated the detailed description provided with The Bill. Cus More

by fisherppd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier
Jul 05, 2022 -

DCH Kay Honda responded

Hi there - Thank you for being such a valued customer and continuing to choose DCH Kay Honda. Your business means the world to us, and we enjoy working with you every time you come back.

June 29, 2022

Michael Myers is enthusiastic and helpful in my purchase of my first ever automobile. Definitely will come back. More

by Fangze Shang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

DCH Kay Honda responded

Congratulations on your first ever vehicle purchase! The DCH Kay Honda team is honored to have been there to help you though the process.

Jun 30, 2022 -

DCH Kay Honda responded

Congratulations on the purchase of your vehicle, Fangze! We are glad to have assisted you with helpful and enthusiastic interactions. We will be looking forward to working with you again here at DCH Kay Honda.

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