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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,191 Reviews

1,191 Reviews of DCH Kay Honda - Service Center

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June 28, 2022

I brought my 2017 CRV for routine oil change. I recently got hit with some unexpected expenses (hot water heater, vet bill) and I was told that some of the suggested work could wait. It was nic More

by jscratchley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

DCH Kay Honda responded

It is great to read that our Service Team was able to ensure your 2017 Honda CRV is safe. We appreciate having you as a valued customer here at DCH Kay Honda. We look forward to assisting you with your future needs.

June 27, 2022

I am a repeat customer of this dealership and despite all the challenges through Covid and recessions, their attention to details when dealing with their customers continues to impress. This time, it wa More

by Arielperez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not see the gentleman that helped me in any of your rosters
Jun 27, 2022 -

DCH Kay Honda responded

Thank you for sharing your experiences with our team, Ariel. We couldn't be happier to see you have always received excellent care. Until your next visit, we wish you safe travels!

June 27, 2022

Easy to schedule, great appointment times, was in and out as promised - perfect experience - service advisor was a great More

by okod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

DCH Kay Honda responded

Thanks for sharing your experience with our service scheduling! We are happy to see you found it to be easy and convenient. Should any future needs arise, we hope you will keep our team here at DCH Kay Honda in mind.

June 26, 2022

I drive over 25 miles to get my HRV serviced at this dealership! Everyone is efficient, professional, and courteous. There is a comfortable waiting area and car is ready when promised. I will not eve More

by lindacozz50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Brodbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Fernandez
Jun 27, 2022 -

DCH Kay Honda responded

We appreciate you taking the time to leave these amazing remarks regarding our Service Department here at DCH Kay Honda. It is always great to know we are providing efficient, professional, and courteous interactions to our amazing customers. We look forward to serving you again!

June 24, 2022

I own a Honda Pilot which I purchased from this dealership. I unfortunately broke my side view mirror which was fixed in the service department. I had the pleasure of working with Andrew Fernandez More

by Laurenyoung729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Fernandez
Jun 25, 2022 -

DCH Kay Honda responded

Lauren, we here at DCH Kay Honda are overjoyed to read our Service Team was knowledgeable and helpful while providing a great dealership experience. Thank you for trusting us with your Honda Pilot. We will be here to assist you with any future needs, don't hesitate to reach out to us if needed.

June 22, 2022

Easy to schedule appointments. Very organized. Always, friendly, helpful and stick to schedules as promised. More

by davelnj
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

DCH Kay Honda responded

Hi Davel! Thank you for taking the time to leave us feedback and a positive review! We are thrilled that you had a great experience with our staff and look forward to seeing you again soon.

June 22, 2022

Great service! Amazing job truly appreciate their service and communication! I always know what I’m going to get More

by jameslane96
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

DCH Kay Honda responded

It is our pleasure to provide consistent services and communication here at DCH Kay Honda. We appreciate you taking the time to praise our Service Teams amazing work. We are glad to have you as a valued customer. Please let us know if we can help you again with any automotive needs.

June 21, 2022

I liked the service of having my car picked up and delivered back to me. It was a pleasure not sit there and wait they were done quickly and the customer care person kept in touch with me throughout More

by Granny161
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

DCH Kay Honda responded

Thank you for your great review. Our Service Team will always be here to help with any future needs. Please don't hesitate to reach out to us at DCH Kay Honda if there is anything more we can assist with.

June 15, 2022

Have been with DCH Honda for a very long time and as always top notch service and with a personal touch! Max Brodbeck truly cares about everyone who enters the service dept. Thank you More

by akbear214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Brodbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

DCH Kay Honda responded

Thank you for this great review and for your continued support! Max is an asset to our team and we are pleased to hear about your experience.

Jun 17, 2022 -

DCH Kay Honda responded

Thank you for this great review and for your continued support! Max is an asset to our team and we are pleased to hear about your experience.

June 14, 2022

The service was excellent. Jacob handled everything and did an excellent job. I have been using DCH Honda for over 25 years and this was the best service I have ever gotten. More

by tedschloesser38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Link
Jun 17, 2022 -

DCH Kay Honda responded

Thank you for this great review and continued support, Ted! Jacob is an asset to our team and we look forward to your next visit.

Jun 18, 2022 -

DCH Kay Honda responded

Thank you for this great review and continued support, Ted! Jacob is an asset to our team and we look forward to your next visit.

Jun 18, 2022 -

DCH Kay Honda responded

Thank you for this great review and continued support, Ted! Jacob is an asset to our team and we look forward to your next visit.

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