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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,277 Reviews

1,277 Reviews of DCH Kay Honda - Service Center

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February 02, 2024

When dropping off my car the person who helped was very nice. He had told me I would get a phone call when you pick it up. I never received a phone call. I only got a text message that never told me when y More

by Cduffy1515
Recommend Dealer
Yes
Feb 04, 2024 -

DCH Kay Honda responded

We appreciate your business. We will share your comments with the team so we can improve in order to make your next visit a 5-star experience. Please feel free to contact me if you would like to discuss further. Thank you for your input, and we hope to hear from you soon. Ken Kallok Service Director

February 02, 2024

Very helpful and understanding of what I was looking for. Second time buying a car with Scott and he was great to work with More

by Alexaelashkar
Recommend Dealer
Yes
Employees Worked With
Scott
Feb 04, 2024 -

DCH Kay Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Kay Honda, we look forward to having you as a valued customer for many years to come! Ken Kallok Service Director

February 02, 2024

Well organized. Able to track service being done. DCH Honda completed the service in a timely manner More

by ejlj28
Recommend Dealer
Yes
Employees Worked With
Service Department
Feb 04, 2024 -

DCH Kay Honda responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Kay Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Kallok Service Director

February 02, 2024

Very informative, friendly interaction, timely repair Will return for future repairs. Will recommend Thank you More

by lk5951
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Raymond
Feb 02, 2024 -

DCH Kay Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Kay Honda. Ken Kallok Service Director

February 02, 2024

very quick and efficient, easily explained things alberto made it very easy to manage my car service, gave me all of the information i needed and called me right away when it was done More

by MCALLISTER15
Recommend Dealer
Yes
Employees Worked With
alberto
Feb 02, 2024 -

DCH Kay Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ken Kallok Service Director

February 02, 2024

Not bad They had to order the parts to replace the steering rack but it is under warranty More

by gdsdjpico
Recommend Dealer
Yes
Feb 04, 2024 -

DCH Kay Honda responded

Thanks for sharing about your experience with DCH Kay Honda. We appreciate your business and hope to see you again soon! Ken Kallok Service Director

February 02, 2024

My service appointment went smoothly and Jacob was very communicative throughout the wait. It was a good experience More

by Christine
Recommend Dealer
Yes
Employees Worked With
Jake
Feb 04, 2024 -

DCH Kay Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Kallok Service Director

February 02, 2024

Safety recall notice, i. e., the seat belts. Honda representatives pleasant. Work finished within the estimated time frame. More

by MY3LOVEYS
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Wessel
Feb 04, 2024 -

DCH Kay Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Kay Honda. Ken Kallok Service Director

February 02, 2024

I have a very good experience with the dealer I am very happy to be a customer More

by CLAUDIAMORRIS36
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Wessel
Feb 04, 2024 -

DCH Kay Honda responded

Thanks for sharing about your experience with DCH Kay Honda. We appreciate your business and hope to see you again soon! Ken Kallok Service Director

February 02, 2024

There was some confusion over the ordering and delivery of a part but Alberto was able to get on top of problem and solve it More

by J.nickels
Recommend Dealer
Yes
Employees Worked With
Alberto Perez
Feb 04, 2024 -

DCH Kay Honda responded

Thank you for choosing DCH Kay Honda. Your feedback and rating mean a lot to us. We're glad Alberto was able to help, and we hope to see you again! Ken Kallok Service Director

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