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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,192 Reviews

1,192 Reviews of DCH Kay Honda - Service Center

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June 14, 2022

The service was excellent. Jacob handled everything and did an excellent job. I have been using DCH Honda for over 25 years and this was the best service I have ever gotten. More

by tedschloesser38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Link
Jun 17, 2022 -

DCH Kay Honda responded

Thank you for this great review and continued support, Ted! Jacob is an asset to our team and we look forward to your next visit.

Jun 18, 2022 -

DCH Kay Honda responded

Thank you for this great review and continued support, Ted! Jacob is an asset to our team and we look forward to your next visit.

Jun 18, 2022 -

DCH Kay Honda responded

Thank you for this great review and continued support, Ted! Jacob is an asset to our team and we look forward to your next visit.

June 12, 2022

Service was fine. However, the new process of receiving text messages from service department while waiting is efficient but impersonal. No longer receiving a detail More

by kathir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

DCH Kay Honda responded

Thank you for taking the time to leave us this feedback. We appreciate you choosing DCH Kay Honda and we hope to make your next visit a 5-star experience.

Jun 17, 2022 -

DCH Kay Honda responded

Thank you for taking the time to leave us this feedback. We appreciate you choosing DCH Kay Honda and we hope to make your next visit a 5-star experience.

Jun 17, 2022 -

DCH Kay Honda responded

Thank you for taking the time to leave us this feedback. We appreciate you choosing DCH Kay Honda and we hope to make your next visit a 5-star experience.

June 12, 2022

The service was fast and complete and they explained everything they were doing to my vehicle More

by wayworld
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

DCH Kay Honda responded

Thank you for this positive review! We are pleased to hear about your experience ad hope you will consider us again for future services.

Jun 17, 2022 -

DCH Kay Honda responded

Thank you for this positive review! We are pleased to hear about your experience ad hope you will consider us again for future services.

Jun 17, 2022 -

DCH Kay Honda responded

Thank you for this positive review! We are pleased to hear about your experience ad hope you will consider us again for future services.

June 11, 2022

Andrew in service was excellent. Explained everything clearly and went out of his way to accommodate. More

by MarkB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Fernandez
Jun 16, 2022 -

DCH Kay Honda responded

Thank you for taking the time to leave us a review, Mark! Andrew is an asset to our team and we are pleased to hear about your experience.

Jun 17, 2022 -

DCH Kay Honda responded

Thank you for taking the time to leave us a review, Mark! Andrew is an asset to our team and we are pleased to hear about your experience.

June 09, 2022

Great sales and service. This is why I remain a loyal customer with this dealership. More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

DCH Kay Honda responded

Thanks for this great review, Bill! We appreciate your continued support and look forward to your next visit.

Jun 17, 2022 -

DCH Kay Honda responded

Thanks for this great review, Bill! We appreciate your continued support and look forward to your next visit.

June 07, 2022

The service advisor Joe Budner had the repair scheduled for the next business day, where the work was completed as promised. Excellent service and support! More

by jcd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

DCH Kay Honda responded

Thank you for the review! Happy to hear Joe was able to take great care of you and your vehicle!

June 03, 2022

I used the web to make a service appointment for my CRV. However, the appointment confirmation was for my Accord. Then I got an appointment cancellation. I thought someone had caught that I wanted service f More

by Milt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2022 -

DCH Kay Honda responded

Thank you for taking the time to leave us this feedback, Milt. We are glad to hear the service appointment went well and we hope you will consider us again for future services.

June 03, 2022

I made an appt and the work I requested was done and explained to me as well as the charges. I have no complaints about the courteous staff. I left satisfied and confident. More

by eamonn33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2022 -

DCH Kay Honda responded

Thank you for taking the time to leave us this positive feedback! We are pleased to hear about your experience and hope to see you again for future services.

June 03, 2022

Always enjoy my experience with Mickey. He is very helpful and responsive with whatever issues I may have. More

by NK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

DCH Kay Honda responded

Thank you for taking the time to leave us a review! Mickey is an asset to our team and we are pleased to hear about your experience. We hope to see you again for future services.

June 02, 2022

In my most recent visit I was treated courteously and professionally. I was most satisfied with the service I received. More

by jimmac5997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

DCH Kay Honda responded

Thank you for taking the time to leave us this great review, Jim! We are pleased to hear about your experience and hope you will visit again for future services.

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