1,191 Reviews of DCH Kay Honda - Service Center
Been having my CRV services here for 5 years and their customer service is stellar. customer service is stellar. More
I always receive the best service on my car and the staff goes above and beyond to make sure I am satisfied. goes above and beyond to make sure I am satisfied. More
My appointment was fast and efficient. I was not pressured to spend more than I had planned. I was not pressured to spend more than I had planned. More
I was contact regarding a recall. I scheduled an 8 am appointment. I was greeted swiftly with a pleasant greeting. Is. The waiting room was clean and comfortable. I Thought it was to I scheduled an 8 am appointment. I was greeted swiftly with a pleasant greeting. Is. The waiting room was clean and comfortable. I Thought it was to take at least 1 hour, it was less then an hour which freed up the rest of my day to run smooth and on time. More
Called morning off to see if a time slot was available for an oil change and some overdue service. The service department was able to accommodate me on short notice. Car was ready quicker than expected, a for an oil change and some overdue service. The service department was able to accommodate me on short notice. Car was ready quicker than expected, and Joe B let me know that he was applying a discount from an email coupon, which was greatly appreciated. It's not always to keep track of email and standard mail coupon offers, and it's sometimes hard to match up the special with the service needed in a specific time frame, so I am always thankful when the staff looks out for you. That's the kind of thing that keeps a customer coming back! Thanks Joe! More
My one year old Honda HRV only had 13,000 miles and they advised to change the rear differential fluid ($115.83). Unknowingly, I agreed. Later I googled and found that it should be changed at 30,000 to 50, advised to change the rear differential fluid ($115.83). Unknowingly, I agreed. Later I googled and found that it should be changed at 30,000 to 50,000 miles. Will NEVER take my car there again!!! Buyer beware!!! They will run up your bill with BS charges!!! More
Great dealership! The service department was very friendly, fast and affordable. I would highly recommend them! The service department was very friendly, fast and affordable. I would highly recommend them! More