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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,278 Reviews

1,278 Reviews of DCH Kay Honda - Service Center

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June 26, 2022

I drive over 25 miles to get my HRV serviced at this dealership! Everyone is efficient, professional, and courteous. There is a comfortable waiting area and car is ready when promised. I will not eve More

by lindacozz50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Brodbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Fernandez
Jun 27, 2022 -

DCH Kay Honda responded

We appreciate you taking the time to leave these amazing remarks regarding our Service Department here at DCH Kay Honda. It is always great to know we are providing efficient, professional, and courteous interactions to our amazing customers. We look forward to serving you again!

June 24, 2022

I own a Honda Pilot which I purchased from this dealership. I unfortunately broke my side view mirror which was fixed in the service department. I had the pleasure of working with Andrew Fernandez More

by Laurenyoung729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Fernandez
Jun 25, 2022 -

DCH Kay Honda responded

Lauren, we here at DCH Kay Honda are overjoyed to read our Service Team was knowledgeable and helpful while providing a great dealership experience. Thank you for trusting us with your Honda Pilot. We will be here to assist you with any future needs, don't hesitate to reach out to us if needed.

June 22, 2022

Easy to schedule appointments. Very organized. Always, friendly, helpful and stick to schedules as promised. More

by davelnj
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

DCH Kay Honda responded

Hi Davel! Thank you for taking the time to leave us feedback and a positive review! We are thrilled that you had a great experience with our staff and look forward to seeing you again soon.

June 22, 2022

Great service! Amazing job truly appreciate their service and communication! I always know what I’m going to get More

by jameslane96
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

DCH Kay Honda responded

It is our pleasure to provide consistent services and communication here at DCH Kay Honda. We appreciate you taking the time to praise our Service Teams amazing work. We are glad to have you as a valued customer. Please let us know if we can help you again with any automotive needs.

June 21, 2022

I liked the service of having my car picked up and delivered back to me. It was a pleasure not sit there and wait they were done quickly and the customer care person kept in touch with me throughout More

by Granny161
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

DCH Kay Honda responded

Thank you for your great review. Our Service Team will always be here to help with any future needs. Please don't hesitate to reach out to us at DCH Kay Honda if there is anything more we can assist with.

June 15, 2022

Have been with DCH Honda for a very long time and as always top notch service and with a personal touch! Max Brodbeck truly cares about everyone who enters the service dept. Thank you More

by akbear214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Brodbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

DCH Kay Honda responded

Thank you for this great review and for your continued support! Max is an asset to our team and we are pleased to hear about your experience.

Jun 17, 2022 -

DCH Kay Honda responded

Thank you for this great review and for your continued support! Max is an asset to our team and we are pleased to hear about your experience.

June 14, 2022

The service was excellent. Jacob handled everything and did an excellent job. I have been using DCH Honda for over 25 years and this was the best service I have ever gotten. More

by tedschloesser38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Link
Jun 17, 2022 -

DCH Kay Honda responded

Thank you for this great review and continued support, Ted! Jacob is an asset to our team and we look forward to your next visit.

Jun 18, 2022 -

DCH Kay Honda responded

Thank you for this great review and continued support, Ted! Jacob is an asset to our team and we look forward to your next visit.

Jun 18, 2022 -

DCH Kay Honda responded

Thank you for this great review and continued support, Ted! Jacob is an asset to our team and we look forward to your next visit.

June 12, 2022

The service was fast and complete and they explained everything they were doing to my vehicle More

by wayworld
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

DCH Kay Honda responded

Thank you for this positive review! We are pleased to hear about your experience ad hope you will consider us again for future services.

Jun 17, 2022 -

DCH Kay Honda responded

Thank you for this positive review! We are pleased to hear about your experience ad hope you will consider us again for future services.

Jun 17, 2022 -

DCH Kay Honda responded

Thank you for this positive review! We are pleased to hear about your experience ad hope you will consider us again for future services.

June 12, 2022

Service was fine. However, the new process of receiving text messages from service department while waiting is efficient but impersonal. No longer receiving a detail More

by kathir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

DCH Kay Honda responded

Thank you for taking the time to leave us this feedback. We appreciate you choosing DCH Kay Honda and we hope to make your next visit a 5-star experience.

Jun 17, 2022 -

DCH Kay Honda responded

Thank you for taking the time to leave us this feedback. We appreciate you choosing DCH Kay Honda and we hope to make your next visit a 5-star experience.

Jun 17, 2022 -

DCH Kay Honda responded

Thank you for taking the time to leave us this feedback. We appreciate you choosing DCH Kay Honda and we hope to make your next visit a 5-star experience.

June 11, 2022

Andrew in service was excellent. Explained everything clearly and went out of his way to accommodate. More

by MarkB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Fernandez
Jun 16, 2022 -

DCH Kay Honda responded

Thank you for taking the time to leave us a review, Mark! Andrew is an asset to our team and we are pleased to hear about your experience.

Jun 17, 2022 -

DCH Kay Honda responded

Thank you for taking the time to leave us a review, Mark! Andrew is an asset to our team and we are pleased to hear about your experience.

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